Katano Osaka Prefecture Parks Hotels

"We were treated like royalty. It was so clean and beautiful. The spa, breakfast, and our room was perfect!"

"Quite possibly the most welcoming front desk in all of Japan. They went out of their way on more than one occasion to make our stay as enjoyable as possible, and really showed they are passionate about the hotel and their guests. The onsite onsen was fantastic as well. It’s about a ten minute walk from the nearest train station, shin-omiya"

"Everything was great. Second time we have stayed here. Definitely recommend "

"Overall, the stay was average. The location is convenient, as it’s close to the station. However, the service was below expectations. I paid extra to book a trundle room (three beds), but was instead given a double room. I showed the front desk my booking confirmation, but they refused to provide the room type I had reserved. It seemed the hotel may have oversold their rooms and reassigned me to a lower category. No reimbursement or refund was offered for the difference."

"Clean room, our staff in the morning was OK, but the lady we met in the evening was wonderful, she went beyond to check us in."

"perfect location for me, esp cuz hotel is steps away from subway exit (good for rainy days) - - quality breakfast, my room had a window that opened (better than hotels with no view and no way to adjust the room temp) "

"Half the floor our room was located on had a constant loud rumble caused by the rails below resonating with the building. This is NOT normal train noises and is constant from 5am to 1am. The staff was unsympathetic and unhelpful. Refusing to change our room or make any effort to resolve the issue. After one night of this noise we decided to cut our losses and booked a new hotel. No refund for remaining nights offered. The elevators were slow and clunky, the bathroom of the room smelt and at times the elevator lobby area also smelt, probably due to the microwave being located there in an enclosed space. Would not recommend this hotel or this company again to anyone."

"The staff was very helpful and friendly. The building was very clean and up to date. "

"Very nice it"