In the heart of Osaka, Hotel New Otani Osaka offers a luxurious retreat with an art gallery, shopping mall, and 2 coffee shops/cafes. Unwind at FitnessCLUB spa or take a dip in the indoor pool; enjoy breakfast to dinner at one of the 10 on-site restaurants. With multilingual staff and proximity to public transit nearby Osaka Castle and Dotonbori Glico Sign.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Free Wi-Fi
The current price is HK$961
HK$961
HK$1,216 total
8 Mar - 9 Mar
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Located on a river, Hotel New Otani Osaka is in Chuo, a walkable area in Osaka with good shopping. Osaka Castle and Dotonbori Glico Sign are notable landmarks and Osaka Aquarium Kaiyukan is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Osaka-jō Hall. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Osaka Business Park Station is 4 minutes on foot and Osakajo-koen Station is 5 minutes. Visit our Osaka travel guide
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
What's nearby
Osaka Castle Park
1 min walk - 0.2 km
Osaka-jō Hall
4 min walk - 0.4 km
Osaka Castle
11 min walk - 1.0 km
Osaka Museum of History
5 min drive - 2.6 km
Panasonic Square
4 min walk - 0.4 km
Getting around
Osaka Business Park Station
4 min walk
Kyobashi Station
10 min walk
Osaka (KIX-Kansai Intl.)
61 min drive
Restaurants
さくらダイニング
3 min walk
Starbucks
2 min walk
マクドナルド
4 min walk
サイゼリヤ
3 min walk
コメダ珈琲店 OBPツイン21店
3 min walk
About this property
Hotel New Otani Osaka
Luxury hotel near Osaka-jō Hall
Located close to Osaka Castle and Dotonbori Glico Sign, Hotel New Otani Osaka provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Indulge in a body scrub, a facial and a manicure/pedicure at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
An indoor pool, along with a lifeguard on site
Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
Self-parking (surcharge), babysitting (surcharge) and a front desk safe
Luggage storage, a ballroom and a porter/bellboy
Guest reviews give top marks for the helpful staff and proximity to public transport
Room features
All 525 rooms include comforts such as air conditioning, as well as perks such as late-night room service and free Internet. Guest reviews speak positively of the cleanliness, size rooms at the property.
More conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and shower/bath combinations
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
Bus station shuttle (surcharge)
Limo/town car service
Covered parking on site (JPY 2,000 per night; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 for adults and JPY 3,105 for children
11 restaurants
2 bars/lounges
A coffee shop/cafe
Restaurants on site
ALL DAY DINING SATSUKI
FRENCH CUISINE SAKURA
ISSHIN
Sky Lounge Four Seasons
TEPPANYAKI KEYAKI
Things to do
2 outdoor tennis courts
Art gallery
Full-service spa
Gym
Indoor pool
Sauna
Shopping centre
Family friendly
Babysitting (surcharge)
In-room refrigerator
Indoor pool
Lifeguards on site
Stroller
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
17 meeting rooms
Outdoors
On a river
Full-service spa
Body scrubs
Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in public areas
Cobblestone flooring in public areas
Doorbell and phone notification
Handrails in stairways (88 centimetre high)
Lift (110 centimetre wide door)
Stair-free path to entrance
Thin carpet in room
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
18 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 1986
Designated smoking areas
Eco-friendly cleaning products used
Lifeguards
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch smart TV with digital channels
Food and drink
Electric kettle
Free bottled water
Late-night room service
Refrigerator
More
Air conditioning
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.
Renovations and closures
The following facilities or services will be unavailable from March 9 2026 to March 12 2026 (dates subject to change):
Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Tennis courts
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 5520 for adults and from JPY 3105 for children
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
Covered self-parking fee: JPY 2000 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Pool fee: JPY 6000 per night
Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.
We should mention
Pool access available from noon to 6:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel New Otani Osaka
Hotel New Otani
New Otani Osaka
Osaka New Otani Hotel
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka
Frequently asked questions
Does Hotel New Otani Osaka have a pool?
Yes, this property has an indoor pool. Pool access is from noon to 6:00 PM.
The swimming pool will be unavailable from March 9 2026 until March 12 2026 (dates subject to change).
How much does it cost to stay at Hotel New Otani Osaka?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 8 Mar 2026 start from HK$961, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel New Otani Osaka pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel New Otani Osaka?
Self-parking is available for JPY 2000 per night.
What time is check-in at Hotel New Otani Osaka?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel New Otani Osaka?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Hotel New Otani Osaka provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8:00 AM-5:00 PM at scheduled times. A fee of JPY 1800 per person applies.
Where is Hotel New Otani Osaka located?
Located in Chuo, this luxury hotel is within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Umeda Sky Building are also within 6 mi (10 km). Osaka Business Park Station is only a 4-minute walk and Osakajo-koen Station is 5 minutes.
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Reviews
Hotel New Otani Osaka Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is an elegant and refined property with high-end shopping in the lobby and exquisite service. Castle view rooms are magnificent, although the property itself sits against a business park, and you will need to take a convenience subway to get to shopping districts and sites other than Osaka Castle. Note the castle is literally 100 foot walk from the hotel and is not to be missed.
Elizabeth
Stayed 4 nights in Dec 2025
6/10 Okay
Sern En Nathanael
19 Dec 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old style but quaint Japanese hotel chain that serves majority the local clients. Small rooms but well maintain. Swimming and gym chargeable even for hotel guests which was a shock
Very convenient location. The staff was lovely and attentive and kindly upgraded our room to Castle view for our engagement celebrations.
The breakfast was varied offering options between Japanese and continental breakfast.
While a little bit removed from the city ,it location beside Osaka castle and it close proximity to a number of metro and rail lines makes up for it .Staff were more than helpful and extremley polite
Staff were incredible and very helpful and patient with us as English speakers. There was a small accomodation fee due at the end of our stay, but the size of the room versus what we paid made it well worth it
Michael
Stayed 2 nights in Oct 2025
8/10 Good
Alexander
8 Jan 2026
Liked: Cleanliness
Dated hotel that had its prime.Air condition is old and smells mouldy. Rooms are well maintained. Hotel is nicely situated. 5 of 5 is the hotel service and is top notch. Breakfast is 4 of 5. Hotel fitness studio is not for children accessible, and is not for free for quest, hence 1of 5 .
The hotel staff are very friendly and helpful. The breakfast buffet is extensive and very good. The hotel is adjacent to the Osaka Castle and two main rail/subway lines making it close to a major site and easy transportation.