Ottawa Lake hotels from HK$373

"Friendly "

"Breakfast food (eggs) tasted and looked like it was made from powered eggs. The biscuits and gravy was dry and pasty and tasted like cardboard. The shower handle kept sliding down the metal poke so I always had to hold it upright. The towels were yellow and thin and were not comfortable. The small refrigerator was loud and humming loud all night. There was no silence in the room at all. I wouldn't stay there again and I would urge others to seek a room there, also."

"2 items: We suggest you have some gluten free items on the breakfast bar. And we reserved a 2 night stay but could only use one night. We were not allowed a refund for the 2nd night. Therefore we ended up paying double for our one night stay. Ridiculous!!! We tried to cancel our 2nd night and you refused a refund???"

"Went to check in only to find one person working and a line of people complaining that rooms were not cleaned before checking in new guests. Was told to come back around 4 when check in was at 3. The waterpark was great! But was told it was only open until 9 and would be closed the next day. We had no remotes for either tv in the room and didn't have control over the air/heat in the room. Only 1 elevator worked. No breakfast options. Nothing was open like the Snack Shop or restaurant in the hotel. Overall disappointment and won't be back. "

"Just average"

"I was disappointed that we were assigned a handicapped room that I did not request. This seems to be happening regularly "

"Such a clean and friendly place to stay, close to everything and great food and drinks!"

"Very friendly staff! Nice clean rooms."

"Clean room comfortable bed. Check in person wasn't very friendly "