Birmingham Owl & Falconry Centre Hotels

"Room was toasty on a cold day. Clean room. Lovy breakfast. "

"Staff were nice room was spotless great "

"We had a lovely time staying at the Park Hall Hotel and Spa in Wolverhampton recently. The rooms were immaculate and had all the necessities required including tea, coffee and biscuits. The staff were super helpful and went out of their way to accommodate our stay. Brandon and the rest of the team were attentive and approachable. The parking facilities are also great. Highly recommend Park Hall hotel if you’re ever visiting in our around Wolverhampton area. We would definitely stay here again! Thank you. "

"Lovely room. We were very comfortable. Fab welcome tray. Very friendly hosts. Would happily stay again. "

"The last few times i have stayed it rakes a while to check in as no one is maning the reception. You have to wait for someone from the bar to see you or when you press the bell to come over when they are not serving customers. There are peopke sitting around you shile your waiting to check in, which is awward as you have your bags and feel in the way. Check in was much better when the hotel reception was separate to the bar area. Also upon arrival to the room, the door was wide open. This felt a bit odd and anyone could have gone into the room. Apart from the above, a very pleasant stay with friendly staff."

"Staff very friendly, decor quite quirky which was why we picked it, not just the typical boring travelodge style, it is very individual. Our room was lovely, very spacious and warm, all facilities you would need. Free on-site parking a huge plus. We were staying for a gig in the city centre and an uber into town was less than £5 so can’t complain about location. Would def stay again. "

"Incredible"

"Nice house Good locationQuietComfortable "

"One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event. It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations must be fit for purpose I did not get a refund. Both owner and hotels.com hid behind a deadline for cancellation (which was not on my side and not possible within the timeframe given this was A DAY BEFORE our booking! - the management should have acknowledged the issue, offered immediate compensation, and taken urgent action to remedy the cause. Regrettably, I cannot recommend The Claverley Hotel to colleagues or other travellers."