Pacific Coast Spa Hotel

"Everything was amazing, the beach, the food and the staff, all three areas were perfect. "

"The staff is terrific from check in to check out. Very attentive and friendly. I thought the food was very good, varied and always available. We mostly visited the buffet, my husband prefers this over the dining experience. The restaurants were open air it was very warm for dinner reservations. Pool and bar staff were great. I highly recommend floating out in the bay, warm water, gentle waves, so relaxing. I do believe the pools are due for an update as the tiling is worn and missing in some spots. I’d also like to see the playroom have longer hours for the littles. It was very difficult to walk by with our two year old who couldn’t go in when she saw other children playing inside. They were only allowed in twice daily during posted hours. We learned the hours and avoided walking past during off times. Overall it’s a great resort, with friendly hard working staff, comfortable beds), good food, and a beautiful beach location. Our family of eight (2-72) had a great time."

"Beautiful hotel "

"The staff was excellent and the food superb. We had an excellent vacation! The facility was kept very clean. All of the restaurants had outstanding staff. I highly recommend the RIU Palace, Nueva Vallarta"

"Room service doesn’t follow through or answer so just don’t expect much if you try to get a late night snack "

"Great resort "

"Totally recommend. I just stayed in the hotel and used its amenities didn’t eat there but and I’m completely satisfied, the hotel is clean staff is extremely helpful, decorations are sophisticated and inviting "

"They not clean at all "

"Lo mejor: servicio al cliente. Desde el personal de la alberca (Jacinto), playa (vidal), recepción (todos), ama de llaves (Laura), meseros en ambos restaurantes (Raúl en particular). Suficientes camastros (aunque hay quienes los apartan a pesar de supuestamente no estar permitido y alguna que otra gente con sus bocinas). Cuartos amplios, limpios y todo funcionando a la perfección. Buena comida y bebida (nosotros optamos por todo incluido y excelente). Gerencia al pendiente de todo. Altamente recomendable. "