The ad makes the condo look absolutely beautiful, and while the hotel itself was super clean the room that we booked was not. Within minutes of being there my kids feet were black from walking on the floors which I get you’re going to have sand. It’s a Beach, but it looks like the floors hadn’t been mopped in months. There was a cockroach climbing up the kitchen wall, I try to reach out to the property manager. I called the customer service they told me to email. no one ever got back with me. I sent a message on this app and nobody replied. The spare bedroom was not put together like the pictures had it with the twin bunkbeds. It had the bunkbed over the queen size bed, and that made it very uncomfortable for my mother-in-law to stay in for a whole week so we didn’t love that.
my kids wanted to sleep on the pull out couch so that they had a big TV and honestly I wouldn’t have even put my dogs on that pull out mattress. As soon as you put your hand down you went straight to springs. It was so uncomfortable my kids wouldn’t sleep there. Overall the pictures just make this place looks so much better than what it was in reality and I’m very disappointed to pay so much money and just be let down. There’s also no storage so if you choose to go to the grocery store, you’re going to have to put all of your stuff on the counter. There’s also no dresser in the spare bedroom, which makes it difficult to store clothes away to stay for a whole week so you’re living out of a suitcase.