6/10 Okay
Amie B.
8 Jul 2019
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Best kept secret
Indian pass is our favorite place to get away. We have kids of all ages and everyone enjoys the quiet and privacy of the beach.
As for the house we rented this year, it left more to be desired. We understand the area has been though a lot with a devastating hurricane recently, however the cleanliness of the rental home was not acceptable. Upon arrival, the master bedroom was covered in dry wall dust and we had sewage coming directly out of the wall in the laundry room downstairs. Who knows where great bacteria has been tracked and thankfully no one got sick. It’s a serious health hazard. Plus, we weren’t able to use washer and dryer the whole week -and with 3 kids and a newborn this was a real inconvenience. We called the property management co twice & their maintenance team came out but never fixed the problem. We requested they make it right for us (& refund some $) since we save our hard earned money for an entire year to come there annually. We also bring a lot of business with a large group of family and friends too. They did not accept and only offered a discount for future bookings. I don’t think we will return to renting from Pristine Properties after how we were not treated fairly. They have no problem taking a couple thousand dollars for the week but won’t make it right when things they could have under control weren’t attended to. In all, we definitely recommend the area but go find a private rental or a different rental house.
Amie B.
Stayed 7 nights in Jun 2019