It’s very disappointing to rent a home specifically with a pool for our family vacation and we are unable to use it due to trash,
Cloudy water and debris. The patio furniture was also in the pool.
Several pieces of larger pool tile are also busted from the end of the structure.
The sitting or whirlpool part of the pool is full of sand and green slime.
The pool gate (next to garage) is also hanging; thus, making the only closed yard area unsafe for the kids.
We also had zero linens for the upstairs sleeper sofa aside from the dirty sheet and pillow case left on it covered in food crumbs.
I have several pictures available to show the condition this property and pool area were in upon arrival.
I diligently researched properties that could accommodate our annual family vacation, and in doing so found this incredible piece of property.
It’s disappointing and embarrassing to have such accommodations absent when it’s not only included with said property but such beautiful detailed pictures. That did not accurately depict the property.Had there been any updated pictures or reviews of issues- I could have searched for proper accommodations, our family desires.
While I completely understand some things are simply over looked or forgotten, these things make a big difference and should be addressed.
The AC went out two different times, though the issues were quickly addressed by the realty company, I did not feel as though this were a vacation. Too many issues. At one point I was told some of my reservation fee would be compensated, due to nearly daily issues. Upon check out, nothing was offered. I inquired about this and I’ve gotten no response.
We loved the area. The people were so kind. Mexico Beach will be a part of our vacation for years to come.
However, I will never rent with this company again. My family all decided the same before we checked out. I encouraged them to wait for checkout, and how they addressed my issues during my stay as well as before mentioned comp on reservation. After checking out. It was decided. Never again with Forgotten Coast Rental Properties. Too much slipped through the cracks.