The hotel is in desperate need of a re-fresh. The pool wasn't dirty, per say, but the view from the balcony highlighted the numerous paint repairs/imperfections. The pool towels were older, had strings hanging off them, and were scratchy. The food was your basic all-inclusive buffet, and the hostess wanted to be anywhere else than where she was, no smile the entire stay. The smell of weed was prevalent in and around the hotel. The hotel room was large and sparsely decorated, the bathroom was very small and awkward. The A/C was VERY noisy. The balcony offered a nice resting place; however, the balcony is very narrow. The proximity to Atlantis was very convenient and walkable, the shopping and dining there is what you would expect from a resort. Meghan at the front desk was extremely friendly and helpful.