Fort Smith Park at West End Hotels

"I’ve stayed at many La Quinta hotels, TN , AR , TX , AR, CA , etc but this one really stood out… for all the wrong reasons. The sheets smelled like dog,( old shieets ) the room had an unpleasant odor, and the AC was very noisy. Cleanliness was lacking, and the breakfast was disappointing. No body lotion at the bathroom — gosh la quinta ! You can do better ! The only highlight was the staff, who were very friendly. Unfortunately, that alone doesn’t make up for the rest."

"I needed a quick room when I was driving through the area and found it here. I loved the overall aesthetics of the hotel. I didn't use any accommodations. As with most casinos, there was a mild smell of cigarette smoke in the lobby and I could smell it in the elevator and on the floor. The room had a fragrance in it which was a little strong, but it didn't keep me from sleeping."

"Super clean large rooms made our stay with our pet very enjoyable. The bed is soooo comfortable. The hotel is location is close to food and drink. The staff was great. Would definitely stay again. "

"Clean room,pleasant staff and plenty of parking. "

"The construction workers pretty much wiped the breakfast out. I reserved a room with a jetted tub but didn’t get it. It is within walking distance of chili’s and outback steak house."

"One of the elevators was broken. The pool was closed. Three of the 4 ice machines I tried, did not work. My toilet was clogged and I hadn’t even used it yet!! And there were extra charges on my card. I was not emailed any kind of receipt. I couldn’t use half the hotel services, but still had to pay full price!! Horrible stay. "

"The host was very nice and responsive to questions. The house is charming and the beds are comfortable. "

"Room was kind of dingy but mostly clean, super sketchy area, someone drugged out was outside hollering all night. You can hear every single car that drives by. Other than that, good location and you get what you pay for."

"The hotel itself was very clean inside and decent. The problems really started with the outside there were broken glass beer bottles surrounding the property on their sidewalks outside of their pool area. The person who checked me in was great. One of the main issues was a constant banging from the floor above me and I do not believe it was another guest but something related to the elevator system or anything else with the property but it made it so bad that you couldn't sleep. Never had this kind of an issue in a Marriott which is really disappointing because I only recently started using them all the time and was really happy with the consistent quality of the hotels. When I checked out I let the receptionist know in very non-confrontational but disappointed terms about the issue and they did not care in even the least. It was almost like she was upset I was even telling her Not the kind of employee I think would be working at a Marriott hotel. "