Parklands hotels in Nairobi from HK$317

"Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards). "

"The staff are awesome and so professional. They were all so attentive especially Catherine the bar manager on the 5th floor. She made my dining experience extra special by recommending several delicious choices from the menu. This was my second stay in three years and I would stay there again. My only criticism is the air conditioning in my room was weak (the blower output at a low CFM) and almost at room temperature. I experienced the same thing my first visit. Other than that it is a fine establishment with excellent food. They make you feel at home"

"Very friendly and attentive staff A great breakfast A clean heated swimming pool with shaded loungers "

"Clean room, responsive staff and great amenities "

"Arrived late at night, was greeted by friendly agent that brought us to free airport shuttle service, friendly staff, clean and comfortable facility. Highly recommend! "

"Helpful staff, large room that was spotlessly clean, good value property."

"Absolutely the best hotel in Nairobi "

"Staff were helpful and very polite. Room was spacious "

"Nice hotel, with “Great” staff members that go beyond personal service!!!!"