Surabaya Pasar Pabean Hotels

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Always a great stay and the staff are super friendly. "

"Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious"

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Lovely stay and they have a kids club and a spa"

"This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again ."

"Excellent "

"Clean & Great Friendly Staffs"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Breakfast was weak, not much options. The bath towels was worned and old."

"Staff very courteous, room very clean!"

"Perfect"

"Even though I wish they did have a recycling bin, it was good overall. Nothing bad to say at all. I would definitely come here next time."

"Staff was very helpful and friendly. Assisted me in many different ways."

"Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that."

"Location near port of Tanjung Perak. Nice staff and room's always clean."

"Comfy bed"