Indoor pool

Reviews of Somerset Harbourview Sri Racha

4.5 out of 5
Somerset Harbourview Sri Racha
No.88 Surasak Sa-Nguan Road, Si Racha, Chonburi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 92 reviews" "
Rating 8 - Good. 26 out of 92 reviews" "
Rating 6 - Okay. 2 out of 92 reviews" "
Rating 4 - Poor. 0 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Great Place!
Stayed 4 nights in Apr 2024
Response from Gunn on 30 Apr 2024
Dear Timothy,We truly appreciate the time you took to give a rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back soon.Best Regards,Somerset Harbourview Sri Racha

8/10 Good

Chee Keng

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located and good as a base. I had pre-paid in full but arrived to find out that they had somehow given my room to another guest and they are fully booked. The thought of having to find another room in the middle of songkran was at all appealing. Staff was calm and reassuring and managed to get me a room in a much lower level. Not an ideal experience but I appreciate their professionalism. Will still give it another go.
Stayed 3 nights in Apr 2024
Response from Gunn on 27 Apr 2024
Dear Chee Keng,Thank you for having chosen Somerset Harbourview Sri Racha as the hotel of choice for your recent visit. We are sorry to learn that our service has fallen short of your expectation especially at checking in process. We do apologize for any inconvenience caused and to ensure your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future.Best Regards,Somerset Harbourview Sri Racha

6/10 Okay

Brett A

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gunn on 27 Apr 2024
Dear Brett A,Thank you for your recent stay with us. We appreciate the time you took to give a rating on your last stay with us. Your rating is valuable to us for the improvement of our service to meet our guest expectation and would be appreciate if you could share us more on how to make your stay memorable one.We do look forward to welcoming you back in near future.Best Regards,Somerset Harbourview Sri Racha

8/10 Good

Colin

Travelled with partner
Liked: Property conditions & facilities
Staff great. Room really nice and comfortable.Info in room could be better. Breakfast poor quality and choice . Limited room service.
Stayed 4 nights in Apr 2024
Response from Gunn on 24 Apr 2024
Dear Colin,Thank you for taking the time to provide your feedback. We are pleased to learn that your stay was comfortable and satisfied with staff service. Ensuring your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future. And we look forward to the pleasure of hosting you again soon.Best Regards,Somerset Harbourview Sri Racha

8/10 Good

Pawinee

Travelled with family
Liked: Cleanliness
This is my third time staying here, used to like the place a lot, giving reason of good amenities including kitchenette. But this time, front staff informed if i need toilet amenities and kitchenware (dish, bowl), i need to call front office, its on request. So in the room there's only towels, soap, shampoo, and lotion. Others like cotton bud, shower cap, you need to call front desk which is very inconvenient.
Stayed 1 night in Mar 2024
Response from Sea on 5 Mar 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

Nidvichai

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. I liked that there was a washer and dryer in the room. It was easy to park as they have garage parking.
Response from Kanokpitcha S. on 12 Feb 2024
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Good value near the sea!
Great hotel, nice bed, big rooms.
Stayed 1 night in Jan 2024
Response from Paphatson K. on 29 Jan 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Good

Aaron

Stayed 2 nights in Dec 2023
Response from Kanokpitcha S. on 17 Jan 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Kosuke

Stayed 2 nights in Nov 2023
Response from Kanokpitcha S. on 22 Dec 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Karl Heinz

Liked: Cleanliness, property conditions & facilities
Great place - clean - great pool - washing machines in room, hiding in cabinet - took me 2 day to find it - come back here for sure if i stay in siratcha
Stayed 4 nights in Oct 2023
Response from Thanaphon Maksorn on 4 Nov 2023
Dear Mr. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

10/10 Excellent

Pawinee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Thanaphon.M on 9 Oct 2023
Thank you for your positive feedback! If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Pawinee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was good, room is large and clean even I booked for Studio but they do have 1 bedroom, 1 living room, kitchenette and washing machine. Check in and check out was rather disappointing. Upon check in, I have been waiting on the queue for 10 mins, 3 staff at front desk but only 1 handling check in guest. Upon check out, staff said one small towel was missing, I told them it was hanging above the hanger in the bathroom and maid could not find it. Staff aske me 3 times and finally let me go.
Stayed 1 night in Sep 2023
Response from Thanaphon.M on 18 Sept 2023
Thank you for sharing your feedback with us. We're pleased to hear that you had an overall good experience during your stay and that you found your room spacious and clean.We apologize for any inconvenience you experienced during check-in due to a wait time and a lack of staff attending to guests. Your feedback is noted, and we will work to improve our check-in process to ensure a smoother and more efficient experience for our guests.Regarding the issue with the missing towel during check-out, we apologize for any inconvenience this may have caused. We appreciate your understanding in providing information about the towel's location, and we will use this feedback to enhance our communication and housekeeping procedures.Your satisfaction is important to us, and we hope you'll consider staying with us again in the future, providing you with an even more enjoyable experience.

10/10 Excellent

Ryoshiro

Liked: Cleanliness, room comfort
Very fast service, check in and out Room cleanliness, facility , everything is high standard Strongly recommend
Stayed 1 night in Jul 2023
Response from Thanaphon.M on 12 Aug 2023
Thank you for your fantastic review! We're thrilled that you found our service quick, rooms clean, and facilities up to high standards. Your recommendation means a lot to us, and we're excited to welcome you back for another exceptional stay in the future.

10/10 Excellent

Paullin

Liked: Cleanliness, amenities, property conditions & facilities
Response from Preeya P. on 30 May 2023
Dear Khun PaullinThank you for taking your time to write this review. We appreciate your review and comment about our facilities which will allow us to improve it better in the future. We hope to have an opportunity to welcome you back again to our hospitality in the future.

10/10 Excellent

Adrien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay
Stayed 1 night in Apr 2023
Response from Thanaphon.M on 25 Apr 2023
Thank you for taking the time to share your thoughts and leaving us such a wonderful review. We are delighted to hear that you enjoyed your stay with us and found our place to be really nice.Our team takes great pride in providing exceptional hospitality and it is always gratifying to receive positive feedback. We are thrilled to know that you had a pleasant experience during your time with us.It was a pleasure to have you as our guest and we look forward to welcoming you back again soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you for choosing us for your stay and for your kind words.

10/10 Excellent

Wai Kung

Stayed 7 nights in Mar 2023
Response from AMP on 9 Apr 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Mar 2023
Response from Thanaphon.M on 18 Mar 2023
Thank you for choosing Somerset Harbourview Sriracha as your accommodation during your stay in Chonburi. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

10/10 Excellent

Nathanan

Liked: Cleanliness, amenities, property conditions & facilities
clean, adequate facilities walkable and cozy
Stayed 1 night in Jan 2023
Response from Thanaphon.M on 30 Jan 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 Good

Teerapat, Ramintra Kannayao Bangkok

Travelled with family
Liked: Cleanliness, property conditions & facilities
เป็นโรงแรมที่อยู่ในกลางใกล้วงเวียนของตัวเมืองศรีราชา ทำเลค่อนข้างสะดวกร้านอาหารโดยรอบค่อนข้างมาก รอโรงแรมค่อนไปทางคอนโดมิเนียม สตาฟฟ์บริการดีพูดจาไพเราะ ใครมองหาที่พักราคาประหยัดแนะนำเลยครับ
Response from AMP on 21 Dec 2022
Dear K.Teerapat, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Your sincerely.

10/10 Excellent

David

Stayed 1 night in Nov 2022
Response from Thanaphon.M on 24 Nov 2022
Dear Mr. David,Thank you for rating us. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Natthapat

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, warm welcome Big and clean
Stayed 1 night in Jul 2022
Response from AMP on 3 Aug 2022
Dear Khun Natthapat, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

8/10 Good

Amuse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
reasonable price with good conditions and services 👍
Stayed 1 night in Jun 2022
Response from AMP on 25 Jun 2022
Dear Valued guest We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. :)

10/10 Excellent

Nuriel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The city has no attractions there is nothing to do there. We had to drive to pattaya every day for entertainment and the beach.
Stayed 3 nights in Mar 2022
Response from Thanaphon.M on 31 Mar 2022
It was a great pleasure having you stay with us. Thank you for sharing your feedback about your stay experience with us, too. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

John

Liked: Cleanliness, room comfort
Really good hotel, spent a couple of nights whilst visiting some other places within Thailand
Stayed 2 nights in Feb 2022
Response from AMP on 5 Mar 2022
Thank you for taking your time to write this review. We appreciate your review and comment about our facilities which will allow us to improve it better in the future. We hope to have an opportunity to welcome you back again to our hospitality in the future.

10/10 Excellent

Pornpimol

Stayed 1 night in Aug 2021
Response from Guitar on 29 Sept 2021
Dear Ms Pornpimol, Thank you for your feedback which will be shared with our team. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and comfortable
Stayed 1 night in May 2021
Response from Wanida on 10 Jun 2021
Dear Valued guest, We are delighted to learn that you had an enjoyable time whilst with us at Somerset Harbourview Sri Racha. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit another pleasant and memorable one. Best Regards, Wanida Operations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well kept, really lovely place.
Stayed 4 nights in Apr 2021
Response from Wanida on 15 Apr 2021
Dear Valued guest, Thank you for the great feedback and with such a motivating message to all of us. We really appreciate your valued time that you have put into this review, and it will definitely be shared with all members at Somerset Harbourview Sri Racha. Again, thank you very much and we look forward to welcoming you again in the near future Best Regards, Wanida Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness. But not all rooms have sea view as stated in the description.
Stayed 1 night in Apr 2021
Response from Guitar on 9 Apr 2021
It was a great pleasure having you stay with us. Thank you for sharing your feedback about your stay experience with us, too. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness
Good location, good stuff, good price, clean room
Stayed 1 night in Oct 2020
Response from Wanida on 23 Dec 2020
Dear Valued guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Somerset Harbourview Sri Racha and we really hope to welcome you back again very soon. Best Regards, Wanida Operations Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Guitar.T on 28 Sept 2020
Thank you for choosing Somerset Harbourview Sriracha as your accommodation during your stay in Conburi. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020
Response from Touchh M on 15 Jul 2020
Dear Sir/Madam, Thank you for your online feedback while your stay with us, And we are apologize for unexpected quality standards of ours breakfast. We will keep feedback from you and made motivates us to improve our commitment to excellent service. we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Somerset Harbourview Sriracha.

10/10 Excellent

Abia

Stayed 1 night in May 2020
Response from Thanaphon M on 27 May 2020
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Best in Siracha
Wonderful hotel/apartment. Large room with washer dryer, good location. Hotel is in excellent condition and beautifully decorated and fitted out. Stunning sea views from our toon on 12th Floor
Stayed 2 nights in Mar 2020
Response from Touchh M on 24 Mar 2020
Dear Sir/madam, Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are kindly apologize for unexpected service and quality standards. Receiving feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Harbourview Sri Racha, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Somerset Harbourview Sriracha

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Touchh M on 11 Mar 2020
Dear Sir/madam, Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are kindly apologize for unexpected service and quality standards. Receiving feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Harbourview Sri Racha, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Somerset Harbourview Sriracha

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean room and good view ,Hotel near the morning market
Stayed 1 night in Feb 2020
Response from Thanaphon M on 14 Feb 2020
Dear Sir/Madam, Thank you very much for your online feedback and stay with us again, We will keep feedback from you and made motivates us to improve our commitment to excellent service. Once again, thank you for your valued patronage. From all of us at Somerset Harbourview Sri Racha, we look forward to welcoming you again at any one of our serviced residences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Paul on 9 Jul 2019
Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Harbourview Sri Racha, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely,

10/10 Excellent

Shinobu

Liked: Cleanliness, property conditions & facilities
I stayed for one day, but they changed my room and the service was great.
Stayed 1 night in Mar 2024
Response from Sea on 18 Mar 2024
Thank you for your feedback which will be shared with our team. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

10/10 Excellent

Bjarke

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Kanokpitcha S. on 2 Feb 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Bjarke

Liked: Cleanliness, room comfort
Comming back….
If I had to say something…. You could have moved the fosset in the bathroom 2 cm. More forward 😉 Perfect stay…
Pool on 18.
Stayed 2 nights in Jan 2024
Response from Guest Service on 29 Jan 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Good

Makoto

Liked: Cleanliness
トゥクトゥクの無料サービスはとてもありがたいが、近くてもスクムビットを超える場所に行ってもらえなく、とても残念でした。
Stayed 3 nights in Jan 2024
Response from Guest Service on 29 Jan 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Good

junko, kotobashi sumidaku

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くて清潔。トゥクトゥク送迎サービスがよかった。唯一の欠点は、タオルが臭かったこと。洗濯乾燥機があったので、洗いました。
Stayed 1 night in Jan 2024
Response from Kanokpitcha S. on 17 Jan 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

6/10 Okay

Yong hwan

Liked: Cleanliness
Disliked: Room comfort
Stayed 10 nights in Dec 2023
Response from Kanokpitcha S. on 31 Jan 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Good

KYOJI

Stayed 1 night in Nov 2023
Response from Thanaphon Maksorn on 4 Dec 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

2/10 Terrible

Tatsuya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
受付でタクシーを半日予約してもらったのですが、最終目的地までの道中に数カ所立ち寄っただけで1075バーツの追加請求をチェックアウト時に受けました。 旅程最終日でフライトに乗り遅れる可能性もあったため渋々支払いましたが納得いきません。 部屋は広く清潔で申し分なかったのですが、上記経験により二度と泊まるまいと固く心に誓いました。

8/10 Good

SANG TAE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it is far from the center, it was quiet and comfortable because it felt like home.
Stayed 6 nights in Sep 2023
Response from Thanaphon.M on 10 Oct 2023
Thank you for sharing your feedback about your stay. We're pleased to hear that you found our hotel to be a quiet and comfortable place that felt like home, despite its distance from the center. Our aim is to provide a cozy and peaceful environment for our guests, and we're glad we could achieve that during your stay.If you have any more comments or suggestions or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

SIRIPORN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Thanaphon.M on 12 Aug 2023
Thank you for your perfect score of 10 out of 10! We're delighted to have met your expectations and provided you with an exceptional experience. Your feedback means a lot to us, and we look forward to serving you again for another outstanding stay.

10/10 Excellent

Solarboon

Stayed 1 night in Jul 2023
Response from Thanaphon.M on 12 Aug 2023
Thank you for your perfect score of 10 out of 10! We're delighted to have met your expectations and provided you with an exceptional experience. Your feedback means a lot to us, and we look forward to serving you again for another outstanding stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
만족
만족
Stayed 1 night in Jun 2023
Response from Thanaphon.M on 14 Jun 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

SUNISA

Stayed 1 night in May 2023
Response from Preeya P. on 11 May 2023
Dear Khun Sunisa,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.