Penang Family Hotel

"An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable. "

"Location of the property is central, staff is friendly, quiet ambiance in the lobby area"

"Excellent service!"

"First impression not good. We arrived at the hotel, 2 porters were standing there, one helped to unload luggage from our Grab, and left them on the ground, not even took them to the lift for us. No courtesy, no words, no strong gesture to make us feel that they wanted to give us a welcoming signal."

"Rooms are old."

"Fantastic location, great staff and very clean rooms. Great hotel fro walking the old town since it is close to everything. "

"Great staff. Clean rooms. Great breakfast selection. "

"Carpark view. Can pay more for higher room with better view if you want. Friendly and Helpful staff. There’s a connection to the beach via overhead bridge only accessible by hotel guests. Breakfast nice selection. No need to go early if you want. If you have to checkout early, can request the front counter to prepare breakfast to take away. Hotel is old but is well kept. Nice place. Have to use Grab to travel around but very easy and affordable. "

"Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk. "