Penang Family Hotel

"Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!"

"Super "

"Clean and comfortable "

"This is a nice hotel in a great location in George Town. Staff was friendly and the room was clean."

"Checked in was very smooth, "Yaya" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice."

"The additional amenities especially the water filter "

"- Friendly and helpful staffs (Reception and housekeeping). - Not sure whether my booking was entitled for breakfast or not. During checked-in i was told that include breakfast but our room was not in the list at the restaurant. - Very near to Kayu Original Nasi Kandar (walking distance). - Room is very big, spacious and clean. Suitable for family of 5 with children. Exceed my expectation. "

"Good Breakfast and Friendly staff"

"An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to."