Realy nice resort hotel butit is far from tourist attrctions. Breakfast has a lot.of variety but the quality was not as strong. Recommend for staycation but visitors new to Penangwould benefit from closer location to Georgetown.
When we check in, the staff gave us a room number 735 which is the very end of the hotel room at floor 7. When we arrived the room and realized that the room entrance is very weird which comes with additional entrance. We opened the additional entrance and it’s extremely dark and uncomfortable. We are not pleased to have this kind of room and ask for exchange. Staff is friendly enough to exchange another room for us. However the room 723 we received are not as clean as we thought. The floor is full of dust, and we even found a durian seeds on the balcony. The bed comes with ants which makes us uncomfortable. The lights also not functioning well.
Xiaoxia
於 2025 年 7 月住了 1 晚
10/10 優異
Kazue
2025 年 6 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love everything here!
Staffs were friendly and caring, room was cozy with ocean panorama view, and meals were fantastic! It was a great experience.Thank you so much.
Kazue
於 2025 年 6 月住了 1 晚
10/10 優異
Robert
2025 年 5 月 24 日
Robert
於 2025 年 5 月住了 2 晚
10/10 優異
Kelei
2025 年 4 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good stay experience
Kelei
於 2025 年 4 月住了 5 晚
8/10 不錯
Andrea
多人同遊
2025 年 4 月 26 日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Could benefit of having more seating areas outside of the property and more umbrellas.
Andrea
於 2025 年 4 月住了 5 晚
8/10 不錯
Sarah Rachel
家人同遊
2025 年 4 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Absolutely picturesque! Beautiful property and wonderful staff. Only thing I think that can improve the property is that one of its restaurants be open all day serving coffee and snacks, property is isolated so no where to get a snack and coffee, the property does advertise this however that restaurant is not being used as it has been advertised.
Sarah Rachel
於 2025 年 4 月住了 5 晚
10/10 優異
Anh
2025 年 3 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Anh
於 2025 年 3 月住了 3 晚
8/10 不錯
David
伴侶同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location as long as you get a hire car, although this is not recommended for someone with limited driving experience or no experience of driving on Asian Roads. It is slightly on the outskirts but right on the beach. Check in very easy and the suite was large and very good.
And generally the hotel is very well maintained. The breakfast that comes with the suite was excellent. However the same restaurant turned into a fine dining restaurant in the evening, where the prices were high and the potions small, although the food was good. The other dining option is the buffet, we stayed during Ramadan so it was absolutely rammed in the evenings, most of the food seemed tailored to this event with very limited Western options. I also did not take to kindly to being asked if I had booked on the last night ( which nobody mentioned beforehand !) we were stuffed in a corner of the overflow dining room which spent most of it’s time as the Ballroom.
The vast majority of the staff were polite, very helpful and efficient.
David
於 2025 年 3 月住了 8 晚
6/10 一般
真實旅客
家人同遊
2025 年 3 月 27 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Hotel is great as long as you don't need service
Room was lovely, clean, quiet, and well organised. Service was okay outside of the room, average in the restaurant (all staff seemed to be on their first night and didn't know anything) but abysmal for service into the room. On multiple nights we tried to call room service, front desk and every number and there was just never any answer at any time after 7pm. Incredible. Each time had to go downstairs and complain to the lady on the front desk and ask why she was not answering. All she could do was mumble an apology...
真實旅客
於 2025 年 3 月住了 3 晚
10/10 優異
Rhys
伴侶同遊
2025 年 3 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with amazing pool.
Rhys
於 2025 年 3 月住了 3 晚
10/10 優異
Ramadzan Fitri
2025 年 3 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ramadzan Fitri
於 2024 年 12 月住了 2 晚
10/10 優異
René
家人同遊
2025 年 3 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Grundsätzlich sehr schöne Unterkunft
Verbesserungspotenzial: Bestellung Essen über Roomservice
René
於 2025 年 2 月住了 3 晚
10/10 優異
Christian
家人同遊, 伴侶同遊
2025 年 3 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Hotel for a weekend trip with great beach and facilities.
Christian
於 2025 年 3 月住了 2 晚
6/10 一般
Hui Mein Sharon Lawrence
2025 年 2 月 28 日
Hui Mein Sharon Lawrence
於 2025 年 2 月住了 2 晚
10/10 優異
KONG FAH
2025 年 2 月 8 日
KONG FAH
於 2025 年 1 月住了 1 晚
8/10 不錯
Han
伴侶同遊
2025 年 2 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you stay here, you must book a sea view balcony room….the ocean view day and night is beautiful…since it’s on a public beach, you sometimes get firework show from the locals too. The bed is so comfortable and enough room to sleep three. We had minor problems with a clogged sink and a broken shampoo dispenser but that was quickly resolved once we notified housekeeping (A on the response and even tidied up our bed). The infinity pool and children’s pool kept everyone very happy and cool. If you only have time for one excursion, it should be a hike in the Penang National Park. For dinner, make that reservation for the shuttle to night market. It’s free round trip 6-9pm. This is important if you want to grab some souvenirs and inexpensive local Malaysian food. Breakfast at resort has a wide variety of Asian and Western dishes…but go before 8:30am or near closing time at 10:30 to avoid the long lines. Food onsite is very pricy and not necessarily everyone’s cup of tea. Speaking of Afternoon Tea….it was underwhelming. It was not quite English nor Malaysian. I left hungry….we learned to love Grab Eats and the Night Market for food. Overall, a very relaxing resort with beautiful ocean views. Only need to improve on minor details. Lastly, I wish front desk would check and ask how we are doing and if we needed anything.