檳城泳池酒店

"The hotel is located in the town centre and is around 10-15mins walking distance to surrounding tourist spots and eateries. We stayed in a spacious Deluxe suite which can easily accommodate 4 persons. There’s abundance of TV channels provided which is a bonus. Beds and pillows are definitely comfortable. Need to pay a couple of hundred for deposit when check in, so don’t forget to take it back. The 2 bottles of water are not free. Somehow our Deluxe room is in the adjoining high rise building and you need to walk across the carpark entrance to get into the building, my major concert is the security , although outsiders don’t have an access card, but they can still follow you into the lift and go up, and I noticed that the security guard at the car park entrance doesn’t really check on people entering the lift lobby. The other minor issue is the quality of their maintenance works, it seems they could be more attentive to details of their work, it’s not that these will affect the quality of staying, it’s just looks odd having things like toilet seat and sockets are installed crooked/ misaligned in a so called “luxury” hotel, not to mention that the furniture are not high end “luxury” stuff. Front desk and staff are friendly and helpful 👍👍. Overall we had a pleasant stay, I would definitely recommend to anyone travelling to Penang."

"裝潢蠻新的，房間整個很不錯。住的是邊間，房間有轉角落地窗採光很好！服務人員也很不錯，有任何問題都很快處理！推推"

"地點極佳，會再入住"

"在檳城Prestige 飯店住房期間，某日因不慎手機📱掉在grab 車上， 透過Prestige飯店櫃檯人員協助，特別是華語經理張嘉琪Kharkhei 小姐的大力幫忙聯絡，最終找回手機，對飯店櫃檯積極友善的服務態度非常滿意也感激，這是一家非常值得推薦的飯店！ Room service 也很nice."

"店房間寛躺，只是浴缸只得半邊膠板來防止沐浴時水花濺，很不方便，酒店泳池也很舒適，早餐食品多樣及美味，酒店附近也有很多食肆並到各個景點也可步行到達，下去去賓城也會選擇這酒店"

"1 .wellcoming staff are excellent 2 Inexperienced front desk staff (I gave her Marster card to pay for room deposit, but she asked for visa card.they asked for tax,but I have already paid by Expedia. 3. It was difficult to contact the housekeeping department to change for another pillow."

"第一天到酒店后，要求延迟退房，酒店職員說要退房当天才可確認！"

"整體都好好，唯一需要改善是浴簾有味道，令到入房間時有噏味。建議每次更換 "

"Though there are problems in the room like "noisy" air conditioning and water dripping, the service desk responded quickly for solution. Good service in front desk and restaurants, but there is room for improvement for those staff in the souvenir shop. Overall experience is good and its a good place for vacation."