Cardiff Penmark Castle Hotels

"Receptionist was really nice"

"The hotel was lovely. Clean. Generous with tea/coffee and biscuits 😋 the towels were nice and big. Very quiet. Great nights sleep and great base place for Cardiff city centre without paying extra! Would definitely stay again! "

"Amazing gem hidden in the country. Very comfortable rooms, relaxing, fun atmosphere in restaurants and bar with delicious food. We weren’t traveling with children, but there were amazing play areas, indoor and outdoor for children."

"Fantastic stay. Very clean and very comfortable. The host really made an effort to make this a wonderful property to rent. Very helpful and polite. Would 100% recommend and would stay again."

"Lovely spacious living and kitchen area. Comfy and well equipped. Bathrooms good, with decent showers. All carpets need replacing, lots of stains and the outside area at the back wasn’t very inviting. Overall, we were happy with the accommodation. Great view and we would stay there again. "

"we stayed here on new years eve from 31st Dec - 2nd Jan. during our stay there was an issue on the night of 31st Dec whereby the power to the property completely tripped out and would not come back on.we rang the emergency number and the caller advised we should check the fuse box and trip switches, which i did, this would not work. he also advised to turn large electrical items off which i did but again the power would not come back on.The emergency contact was not in a position to come to the property to help us nor did they have any other support for our situation. the only final advice was to look for another property. as it was 9.30pm on new years eve this was not possible for me, my wife and my 7 year old. we were left that night with no electricity, meaning no lights, no heating, no power to charge phones, we were all quite worried, it was pitch black and we had no other option than to go to bed and try and look for another property in the morning. we also had food in the fridge which perished, and we had no hot water for a shower or a bath.To be left in that situation in the dark and cold with no means of help or support was unacceptable.once the power did come back on the next day we were terrified that it would go off again and we would be left in the same situation. This had an impact on our whole trip. I have since tried to contact the owner on numerous occasions but they havent responded. i would strongly advise anyone to reconsider staying here."