“HUGE cockaroach/water bug came out of the drain while I was showering within 30minutes of check in. Was not offered a new room, I had to ask and was only offered a room that was directly connected to the room I was staying in...didn't make sense to me. If the bugs are in the building then moving to another room in the same building does nothing. Front desk apparently never logged the incident. Day 2 I received a text asking about my stay and again reported the issue. This time was offered to……
“HUGE cockaroach/water bug came out of the drain while I was showering within 30minutes of check in. Was not offered a new room, I had to ask and was only offered a room that was directly connected to the room I was staying in...didn't make sense to me. If the bugs are in the building then moving to another room in the same building does nothing. Front desk apparently never logged the incident. Day 2 I received a text asking about my stay and again reported the issue. This time was offered to……
Alana