4/10 欠佳
Jianwei
親子同遊
2023年8月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Poor services. Need to wait long for check-in. I asked for a few hangers and I didn't get them until I repeated the request for 3 times. One of the toilets was stucked so I asked the staff to fix it. One guy came and checked the problem in the morning and promised to fix it soon after we go out. When we came back at night, it was not fixed yet. I had to request again at the front desk. Finally a guy came and fixed it just in a few minutes. I requested to change the beddings for the kid on the third day's morning via putting the changing card on the bed. In the evening when we were back, we found that the beddings were still the same one as before, with the same dirt.
Jianwei
於 2023 年 8 月住了 3 晚