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Reviews of The Emperor's Crown Hostel

2 out of 5
The Emperor's Crown Hostel
85 Stirling St, Perth, WA

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 122 reviews" "
Rating 8 - Good. 45 out of 122 reviews" "
Rating 6 - Okay. 25 out of 122 reviews" "
Rating 4 - Poor. 14 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mei Naat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Sange

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

John, Perth

Business traveller
Disliked: Staff & service
Had to pay AGAIN on arrival. Checked out four days early and refund and key deposit have NOT been reimbursed
Stayed 7 nights in Aug 2020
Response from Lina on 14 Aug 2020
Hi John, Please note that you have selected to pay upon arrival which means you only paid once. We had to call the police to escort you from our property due to your intoxicated aggressive behaviour towards our manager and smoking in the common area. You also let a visitor into your room and let him sleep on your bed. This breach of the policy resulted in not getting the refund as agreed on the sign-in sheet. Unfortunately, you won’t be allowed to stay with us again in the future.

4/10 Poor

Lesha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not look like it had been cleaned properly. The sheets looked dirty and stained. When having a shower it flooded the whole bathroom, aircon turned on but system was broken and wouldnt open to allow air to come out. Totally different to pictures on their website. Wasnt very impressed. The power point in bathroom was broken and exposed.
Stayed 1 night in Jan 2020
Response from Lina on 13 Jan 2020
Hi, Sorry to hear that we did not meet your satisfaction. We clean the rooms and change all the sheets before the new guests arrive and make sure all the facilities are well-maintained including the aircon. We will work harder to provide better services on your next visit.

6/10 Okay

Verified traveller

Disliked: Staff & service
I cannot comment as my room was paid for so I did not have to sleep on the streets. But I was not allowed to stay. I understand that I did not have the correct identification. Empathy look it up!!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

DarylC, KL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor in maintaining kitchen cleanliness. Insufficient of cutlery.
Stayed 3 nights in Apr 2019
Response from Lina on 28 Apr 2019
Hi, Thanks for the feedback. We are sorry for the inconvenience. We will check on the kitchen cleanliness more often and supply enough cutlery. Hope you can enjoy your stay on your next visit. Thank you.

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019
Response from Daniel on 13 Mar 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hostel
Convenient and cheap for perth and central to city
Stayed 8 nights in Mar 2018
Response from Robinn on 5 Apr 2018
We really appreciate you taking the time to leave this valuable review and hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Robinn on 5 Apr 2018
What a wonderful review, thank you so much! Hopefully we will see you again soon...

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Pretty standard hostel
Room was pretty untidy and a bit smelly, but I only came in late and left pretty early. Staff were friendly and helpful
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Reasonable hostel for the price
Not a bad hostel by any means. The facilities are reasonable and the location is convenient.
Stayed 3 nights in Jul 2017
Response from Daniel on 16 Jul 2017
Thanks for taking time to give us a fantastic review. We will keep it up and hope to see you again! The emperor's crown

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service
Not too bad
Stayed for a night.. not too bad, it has shared kitchen and shared toilet.. cozy feeling

8/10 Good

Eva, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
I was with my luggage to check in this hostel. The front-end staff helped me to carry my luggage up to the second floor via staircase. The air-conditioner was quiet.

8/10 Good

Anne, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for o/night stay after night on the town!
Just what we needed after a night on the drink, clean bed for crashing and clean functional (shower was excellent) bathroom. Will be using again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Double room without ensuite
Small and basic hostel. great service, friendly atmosphere, good location, value for money for comfortable double room. Hostel was more rundown than it appears on the website and would be better with renovation. VERY VERY noisy till the nearby clubs closed. Would stay again only if was in Perth to party and wasnt needing a good night sleep!

8/10 Good

gemma, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed somewhere to sleep if you're not fussy
When out clubbing so nice and close to the town :) insead of trying to catch a cab grabbed a room here and it was perfect!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Budget hostel but must improve on room hygiene.
Stayed for three nights in a double room. Flat screen TV was surprising. Generally small and rather old but okay considering the price. Nice location, friendly staff. Fine with weekly cleaning but started getting itchy all over the body in the middle of the first night. Had to throw the blanket in the bathroom for the rest of our stay. Big minus.

6/10 Okay

George

Disliked: Room comfort

2/10 Terrible

Sukh, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend AT ALL
The hostel was dirty and unkempt. Sofas in the communal areas are stained beyond hygienic. I experienced cockroaches in the private room and when I reported the incident to the receptionist she didn't look surprised. I had to check out early, the room was quite expensive and I was still charged in full. Having checked reviews on TripAdvisor after the incident another person had reported the same issue back in October, but obviously nothing had been done about it. I regret not taking pictures as it would have spoken a thousand words. The hostel staff get people to pose as if they're enjoying themselves having been involved in none of the activities as advertised. I saw this with my own eyes - false advertising at its best. Absolutely disgusted!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
Even for a hostel, this place wasnt good. Arrived in the evening and they didnt have a key for me. And since there was noone at the front desk after 8:30pm, I had to stay in my room the entire night. I ended up waiting until the next afternoon to get a key. Staff was not friendly nor helpful. Rooms were messy and was next to a courtyard that blasted bad music until 11pm. The only positive thing was its location and its price. Very close to decent food and cbd (5-10 minute walk) and next to the train station. Would not recommend this place unless budget is all that matters.

8/10 Good

Verified traveller

Disliked: Room comfort
Ok for a backpackers'
It was alright - ok standards for a backpackers. The floorboards creaked quite a bit though, which was bit annoying when you have early risers for room-mates. Wifi was intermittent, but that didn't bother me too much as I didn't really have a need for it.

8/10 Good

Ching Ya

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Its Room Share and No Refunds
Thought I was booking into a pub-like room with share bathroom. Was a 4 bedroom dorm. Was OK but I wouldn't have booked if I had known. My trip was cut short and guess what, 'no refunds'. Facilities good but business practice less than 'customer focused'. P.S. Towels are extra cost.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

Michael, Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cheap stay
Good clean room. Friendly staff

8/10 Good

Mark, Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done
All good my first stay in a back packer

6/10 Okay

nathan

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Penelope, Australia - WA - Regional WA

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Ravi, Australia - NSW - Sydney

Liked: Property conditions & facilities
None

8/10 Good

Andrew, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average, The usual i guess; Value: Affordable; Service: Had late check in; Cleanliness: Seemed clean/tidy;

10/10 Excellent

Charles, Australia - NSW - Newcastle

Liked: Cleanliness, property conditions & facilities
You get what you pay for. Not a luxury stay; shared bathrooms; but clean, central and has a bit of character.

8/10 Good

Charles, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable;

10/10 Excellent

sarat, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Value for Money; Service: Very Good; Cleanliness: Spotless;

4/10 Poor

Dan, Australia - WA - Regional WA

Disliked: Staff & service, property conditions & facilities

8/10 Good

Stuart, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Disliked: Cleanliness
Facilities: Good; Value: Moderate; Service: Basic; Cleanliness: Lacking;

10/10 Excellent

MENG-YANG, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Meng-Yang

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Very clean;

8/10 Good

Aled, Australia - WA - Perth

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Moderate; Service: Professional; Cleanliness: Pleasant;

10/10 Excellent

Vincent, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Economical; Service: Go the extra mile; Cleanliness: Spotless; Had a nice stay, can recommend to others with pleasure

8/10 Good

Anthony, Australia - NSW - Sydney

Liked: Cleanliness
Facilities: Basic; Value: Inexpensive; Service: Sufficient; Cleanliness: Delightful; This is more like a hotel the hostel

10/10 Excellent

Rajwinder, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Spotless;

10/10 Excellent

Matt, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Helen, Australia - WA - Perth

Liked: Cleanliness
Value: Bargain; Cleanliness: Spotless;