Property grounds
Check availability

Reviews of Joseph Ambler Inn

3 out of 5
Joseph Ambler Inn
1005 Horsham Road, North Wales, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 506 reviews" "
Rating 8 - Good. 135 out of 506 reviews" "
Rating 6 - Okay. 47 out of 506 reviews" "
Rating 4 - Poor. 21 out of 506 reviews" "
Rating 2 - Terrible. 9 out of 506 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

martine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Joseph Ambler Inn every year and it NEVER disappoints. Its rustic and cozy and perfect fort he holiday season! Staff is very accommodating. I already booked for next December!
Stayed 1 night in Dec 2021
Response from Dana on 28 Dec 2021
Thank you for your positive feedback, and we cant wait to have you stay again with us!

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place to stay at. Beautiful grounds.
Stayed 1 night in Aug 2021
Response from Dana on 1 Sept 2021
Thank you for your positive feedback, it is greatly appreciated!

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it !
Stayed 1 night in Aug 2021
Response from Dana on 30 Aug 2021
Thank you for your feedback, it is greatly appreciated. Hope to have you stay with us again!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in a 280 year old house!
This is a special piece of history that has been comfortably updated and expanded. We were there during a quiet week, and it felt magical. The amenities are minimal, but there's plenty of common spaces and historical charm. Kept nice and clean.
Stayed 3 nights in Jul 2021
Response from Dana on 31 Jul 2021
Thank you for your feedback, it is greatly appreciated and we hope to have you stay again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a campus like setting. Our room had a patio with lovely, green surroundings. On arrival, we were given rooms on the 3rd level with no elevator. I am recovering from knee surgery and requested a change to a first floor room. The staff was very accommodating.
Stayed 2 nights in Jul 2021
Response from Dana on 23 Jul 2021
Thank you for your positive feedback, it is greatly appreciated! Hope to have you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. We're very happy to have had this experience. It is an Inn not a cookie cutter hotel. We were on the second floor. There was no elevator. There were also no ice machines. You had to go to the kitchen for ice. I would reccomend this for a romantic get away, not a family vacation.
Stayed 1 night in Jul 2021
Response from Dana on 9 Jul 2021
Thank you for your feedback glad to see you enjoyed your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Dana on 20 Jul 2021
Thank you for your feedback, we apprecaite it!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic stay!
Classic historic location on the border of Bucks/Montgomery Townships in PA. Stayed in 200 year old farmhouse. Service, food, atmosphere... all excellent! Great visit!
Stayed 1 night in Jul 2021
Response from Dana on 7 Jul 2021
Thank you for your positive feedback, it is greatly appreciated !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, friendly, clean.
Stayed 1 night in Jun 2021
Response from Dana on 2 Jul 2021
Thank you for your positive feedback, it is greatly appreciated!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Dana on 4 Jun 2021
Thank you for your positive feedback, hope to see you soon!

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business
One night great room excellent Restaurant and beautiful grounds
Stayed 1 night in May 2021
Response from Dana on 31 May 2021
Thank you for your positive feedback, it is greatly appreciated and we hope to see you again in the future!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
My family booked 3 King rooms and we were all quite comfortable in our rooms as well as the common areas. Very relaxing and private. The employees we encountered were all very courteous and helpful. We enjoyed both lunch and dinner at the on-site restaurant and were very impressed with the quality of the the appetizers, entrees and desserts. The "JAI Tai" drink was also delicious!
Stayed 1 night in May 2021
Response from Dana on 28 May 2021
Thank you for your positive feedback, it is appreciated and will be shared with out staff. Hope to have you back soon, take care!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Was clean and comfortable and the dining on site was wonderful. Will definitely be returning.
Stayed 1 night in Apr 2021
Response from Dana on 1 May 2021
Thank you for your feedback, we look forward to your next stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! I was attending a wedding in Rydal, half an hour a way, and I happily stayed here at JAI. After we arrived from the wedding, it was late and the kitchen was closed. Bought a couple of pizzas nearby and the manager happily let us eat outside in the terrace, brought us water, napkins, etc. Terrific experience!
Stayed 2 nights in Apr 2021
Response from Dana on 1 May 2021
Thank you for your feedback, we look forward to your next stay with us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here ! Quaint, beautiful grounds, amazing service, delicious food comfortable bed ! Friendly staff !
Stayed 1 night in Mar 2021
Response from David Hotel Manager on 22 Mar 2021
Thank you so much for letting us know how we did. We appreciate your feedback and hope to have you back soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. My biggest disappointment is there was no refrigerator.
Stayed 1 night in Mar 2021
Response from David Hotel Manager on 22 Mar 2021
Thank you for letting us know about your suggestion. Some rooms do have them and some do not. We apologize for the inconvenience but hope to have you back soon.

10/10 Excellent

volker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from David Arena Hotel Manager on 12 Mar 2021
Thank you for the 10! Please come see us again

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little place, nice staff.
Great value for the price. Check-in was easy and staff was nice. Room was above their little pub, but it wasn't noisy. The cold water in our sink did not work but the hot water in the shower did and that's all that really mattered. Shower and room were clean. Having a night cap down at the bar was nice too.
Stayed 1 night in Feb 2021
Response from David Hotel Manager on 9 Mar 2021
Thank you for your lovely comments. Please come back and see us soon!

8/10 Good

Bianen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from David Arena Hotel Manager on 12 Mar 2021
Thank you for your nice score. Please com back again soon.

6/10 Okay

Tara

Disliked: Property conditions & facilities, room comfort
Disappointing and Dangerous
A snowstorm hit the day before and the parking lot was still barely addressed. Ice everywhere, barely any salt laid and my husband slipped as a result. When we reported to management their answer was “well we reached out to the landscaping company”. It was one of the WORST business lots I have ever seen an entire day after a storm. Nowhere in the area was that poorly plowed or that dangerous. It’s a law suit waiting to happen that they treated too nonchalantly. The concierge is unfriendly and acts like you are an inconvenience by checking in, etc. We couldn’t get an early check in yet the entire house we stayed in was empty, we were the only guests for the 4+ suites. Probably one of the few guests in the entire place. One of the worst mattresses we’ve ever slept on. My kids have $100 mattresses off Amazon that feel luxurious compared to what we had. You literally roll and sink into the middle. Extremely disappointed was an understatement. I had been here before for events and was blown away by everything. Now this place is comparable to your basic hotel stay anywhere. It has definitely gone down hill over the years and needs some overhaul.
Stayed 1 night in Feb 2021
Response from David Hotel Manager on 9 Mar 2021
We are sorry you did not enjoy your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from David Arena Hotel Manager on 9 Feb 2021
Thank you so much! Come see us again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend this place.
Room wasn’t clean.. hair in bathroom. Turned on ceiling fan, dirt and debri went all over. Bedding didn’t cover box spring of mattress well... box spring that was visible.. was filthy. Remote didn’t work. No fridge, no microwave. Had to get ice from front desk. Left room around 10 or so, same night. Room smelled like the soap from lower floor.. other guest below we’re taking a shower.. and you can clearly hear other guests... uncomfortable.. so we left..
Stayed 1 night in Jan 2021
Response from Front desk staff on 1 Feb 2021
We are sorry you had an unpleasant experience. We would have lied to rectify the situation by moving you to another room.

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
No Warm Water!
This hotel is classy and colonial feel is very nice. My only complaint is the water in the rest room took a long time to get warm! The dual shower did work properly as well! Everything else was very nice!
Stayed 2 nights in Jan 2021
Response from David Arena Hotel Manager on 25 Jan 2021
Thank you for a nice review. As you may have noticed, we are at a low occupancy. Since there are not many rooms using water, it takes some time for the circulation to hit your shower. We apologize for any inconvenience and thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from David Arena Hotel Manager on 18 Jan 2021
Thank you for the great rating! Please come back soon!

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wowzers
Entire stay was amazing! Loved the feel of this inn! Only issue was the lady who I checked out with had an attitude when I asked you questions about my bill
Stayed 1 night in Dec 2020
Response from David Arena Hotel Manager on 18 Jan 2021
So sorry you had an unpleasant encounter. We have addressed the issue and it shouldn't continue. Please come see us again. David

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Not very clean. No curtains to block out the sunlight. Very thin walls.
Stayed 2 nights in Dec 2020
Response from David Arena Hotel Manager on 28 Dec 2020
We are sorry you did not have a nice stay.

10/10 Excellent

Douglas, Maryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly nice, professional and fast. Beautiful old buildings and wooded farm estate with walking trails and an gorgeous 11 mile bike trail access. Complete with the best restaurant in the area. Charming and comfortable. Will never stay anywhere else.
Stayed 1 night in Dec 2020
Response from David Arena Hotel Manager on 28 Dec 2020
Thank you so much for your nice comments. Please come back soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were absolutely amazing and so nice to me, I would go here all year round and definitely more than once.
Stayed 1 night in Dec 2020
Response from David Arena Hotel Manager on 28 Dec 2020
WOW thank you! Come see us again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, and I really enjoyed our stay here. We took my son on the Santa Express in New Hope PA and stayed here. it was 30 minutes away but we are extremely we chose to stay here. The room was quaint and cozy. The room had exposed brick, an electric fireplace a sofa and a nice flat screen TV. The room itself was very clean and sanitized. The staff was friendly and they served a grab and go breakfast and had coffee all day in the reception area. We will be staying here again.
Stayed 1 night in Dec 2020
Response from David Hotel Manager on 28 Dec 2020
Thank you so much for your nice words. We hope you will be back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book here for the jet tub my husband loves! We were told Expedia did not book our room correctly as advertised. Luckily the check in gal hooked us up.
Stayed 2 nights in Dec 2020
Response from David Arena Hotel Manager on 28 Dec 2020
We will always try and hook you up! Come back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great plave to stay
Very cozy with a lot of character. Just wish they would have really embraced the holidays, more lights, more trees, etc.
Stayed 1 night in Dec 2020
Response from David Arena Hotel Manager on 16 Dec 2020
We are happy you enjoyed your stay. Sorry about the lack of holiday. Covid affected just about everything this year. Come back and see us soon!

10/10 Excellent

Kristin E.

Liked: Cleanliness
Great place for overnight
Really lovely spot for our anniversary! Front desk staff were very friendly and professional. The room was clean (some stains on the carpet, but I wasn't expecting a 5 star resort, so I didn't mind) and the complimentary breakfast was great. The house that our room was in was beautifully decorated for the holidays and we felt very safe. Would absolutely go back!
Stayed 1 night in Nov 2020

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from David Arena Hotel Manager on 8 Dec 2020
Thank you for the 10 of 10 Daniel! Please come back and see us soon!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Room was a nice size but the bed was so uncomfortable and felt like you would bounce off when sitting down. Sunk down in the middle so threw out our backs and we didn't sleep well. Last time we stayed, we had a mini suite and the bed was amazing. This room had no mini fridge or microwave and no ice available. No chair to sit in other than the bed either.
Stayed 1 night in Nov 2020
Response from David Arena Hotel Manager on 5 Dec 2020
We are sorry you did not get the room you expected. Please call the hotel to upgrade your room to receive the amenities you require.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from David Arena Hotel Manager on 30 Nov 2020
Thank you Luis! Please come back soon!

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Nov 2020
Response from David Arena Hotel Manager on 28 Nov 2020
Thank you for the great rating! Please come back and see us soon. Stay safe!

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby police K-9's bark
We had a limited stay, 2 days but due to COVID we didn't dine at the restaurant - though when we walked by, the food looked good. The only thing that was unpleasant here was the barking dogs at 3am and other times. I mentioned it to the front desk and they said they had gotten similar complaints and that it was the police K-9 unit nearby and they've raised the issue with the police to no avail. Surprising that K-9's would bark all night and police would let them, and very discourteous of them. Not anything the hotel can do about it, but something to keep in mind.
Stayed 2 nights in Nov 2020
Response from David Arena Hotel Manager on 11 Nov 2020
So sorry you did not dine with us. Maybe next time. We apologize about the dogs. It does not happen often. They must have been riled up. Not much we can due given the fact we like to keep your relationship with Law enforcement intact.

4/10 Poor

Verified traveller

Disliked: Staff & service
Not so good
Stayed 2 nights in Nov 2020
Response from David Arena Hotel Manager on 9 Nov 2020
We are very sorry to hear this. We are not sure what happened during your stay to warrant this. I hope we had an opportunity to address your issues.

10/10 Excellent

Malisa A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful historic property. I wish I had more time to explore and enjoy. The food was excellent as well as the service and the amenities.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from David Arena Hotel Manager on 27 Oct 2020
Why thank you! Come see us again soon.

4/10 Poor

JASON

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I wanted to like this place, but was dissapointed
I really wanted to like this place but it just didn't happen. There was no hot water to shower, I let it run for 20 minutes and it was freezing cold, so my morning was a little difficult and it wasn't fun flying home on a 4 hour flight after check-out feeling dirty. There were hardly any guests in the hotel, yet they placed two groups of people next to my room and they were up partying till 2am. The walls are paper thin so it was impossible to sleep. The bed had no comforter, only a bedsheet and a decorative top sheet that was rough and thin, so I woke up throughout the night freezing cold. I will say the pillows were very nice though. But some of these small details make a big difference, and I hope this Inn can figure out how to make some changes to improve the customer's experience because a little goes a long way.
Stayed 1 night in Oct 2020
Response from David Arena Hotel Manager on 23 Oct 2020
Hello Jason, Thank you for review. So sorry to hear you encountered some issues. I checked with the Front Desk staff and determined that you never mentioned your experiences with them. We pride ourselves on ensuring a problem free stay and would have addressed the issues with a new room or compensation. Thank you for staying with us and hope you will consider coming and visiting again.

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had a lovely time here. Very quaint, quiet rooms. Would recommend to anyone who is looking for a little getaway.
Stayed 1 night in Oct 2020
Response from David Arena Hotel Manager on 23 Oct 2020
YAY! Thank you Giovanna. Please come back soon!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from David Arena Hotel Manager on 12 Oct 2020
Thank you for your response. We hope to see you soon.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from David Arena Hotel Manager on 28 Sept 2020
Thank you so much for the great rating. Come back soon!

2/10 Terrible

Jimmy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Refund needed
No hot water, was not happy at all. Waiting on release of funds back to my card.
Stayed 1 night in Sep 2020
Response from David Arena Hotel Manager on 22 Sept 2020
Hello Sir, Please accept my apologies. Question: Was anyone on staff made aware of this prior to your departure? If this was a pre -pay with expedia, please let them no immediately. They will contact me and I will have them refund your stay. Thank you for your patience and understanding. Best, David

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from David Arena Hotel Manager on 18 Sept 2020
Thank you John, We hope you are able to visit us again soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from David Arena Hotel Manager on 11 Sept 2020
Thank you for a great rating! See you soon.

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from David Arena Hotel Manager on 8 Sept 2020
Thank you Lindsey. Please come back and see us soon!

10/10 Excellent

Corinne P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from David Arena Hotel Manager on 8 Sept 2020
Hi Corrine, Thank you for the great score! Visit us again soon.

8/10 Good

Meat, Philadelphia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Instead of having cards to swipe into your room, they have actual keys which was unique. Our room didn’t have a refrigerator which wasn’t ideal. overall I’d stay again, the vibe and atmosphere is different then what you’d get at a basic hotel room.
Stayed 1 night in Aug 2020
Response from David Arena Hotel Manager on 8 Sept 2020
Thank you for your feedback. Please request a fridge upon your next visit. We would be happy to provide one for you.