Philadelphia Philadelphia Zoo Hotels

"The room was comfy but it had no fridge. The property is conveniently located to food and activities. The staff was very nice. We checked out a day early because there was a roaring sound over our room and my girlfriend had trouble sleeping."

"Clean bed for the night in center city next to a ton of shopping/bar/restaurant options. Its a lil outdated and thin walls, but for the price and location - its all you can ask for. "

"Would not recommend staying here other than maybe in the summer. The rooms do not have individual HVAC systems. During months when the building has the heat on, your options are to have your room get up to 78 degrees, or have the door open for noise and critters to enter. No windows with screens. "

"I was able to check in early. The first room I was assigned was filthy and run down. Dust everywhere, excrement stains all over the side and back of toilet, rust and mildew in the tub, paint falling off the ceiling, stains on the sheets and walls, and hair everywhere. I went downstairs and noted the issue and was given another room. The new room was one 1.5 steps above the other on the cleanliness scale. Luckily i brought gloves, lysol wipes, and trash bags (they dont give you trash bags). I spent about 30mins making the room livable between inspecting the sheets to make sure they werent dirty (clean sheets this time and mattress covers) and cleaning the surface areas and bathroom. The beds are firm and pillows are lousy. I had to pile all 4 pillows together just to get any kind of next support. They gave me a credit for “The Art Bar” which we used for breakfast. The staff at the bar seemed like they were exhausted and ready to end the work day (it was 10am). We ordered breakfast sandwiches when we received them, they were burnt to a crisp with no flavor. There are 4 elevators but each morning it took about 10mins to get to the lobby bc they barely worked. Front desk staff was nice but overall, this hotel sucked. I will never ever stay at another Sonesta. Shut this raggedy place down and start over…"

"Great place to stay for a weekend or a short term. Great location. Clean. Easy to get around. Roof deck is awesome and staff is friendly. "

"I liked that it is renovated and the general look of the restaurant. The rooms are small, no coffee, no closet, no iron. Ice machine in the basement. The AC was made a super loud noise, worst I've ever had. TV was good and safe too. The staff is generally attentive, but they did forget to offer me the water bottles that they offered all HH members There was normally one person for check in and luggage pickup, creating a wait. The bathroom wash basin faucets were really hard. "

"The apartment itself was very nicely decorated, clean, and a beautiful space overall. However, we did run into an issue with the hot water. The shower knobs take a little time to figure out, and we later learned from the host that the unit has a small water heater, which can run out quickly. When this happens, it can take up to 45 minutes for the water to heat back up. Since the space has two double beds and can accommodate multiple guests, this could be inconvenient if several people need to shower back-to-back. Otherwise, the apartment was lovely. "

"Complicated check in . Over 15 bags of trash on the porch that stayed there my entire stay. FILTHY BEDDING . FILTHY CURTAINS. NEVER AGAIN . And there was a room in the building full of teenage kids “hanging out” "

"Great staff"