Hi Ana, Thank you for your review. We appreciate you staying with us in Glendale and are pleased to know you had a positive impression of our accommodations. However, we noticed that you rated your experience as '1' and are somewhat confused by your rating of our hotel, as it seems inconsistent with your remark about the property. We care deeply about our customer's experience, and reviews help travelers gain an understanding of a place they may want to stay at. If this rating was posted in error, may we request you to please correct it so that it accurately reflects the quality of the product we offer our guests? Alternatively, if your experience was less than exceptional, we would like to know more about the issues or concerns you may have encountered during your stay and appreciate any feedback you could provide to improve. We love hearing from our guests, even if it's not all positive, and we're here to ensure that your experience meets your expectations. Thank you so much for your understanding. Please let us know if there is anything we can do to help. We wish you well and happy travels ahead!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Hello Isabel, Thank you for the positive feedback on our cleanliness! We appreciate you taking the time to share your thoughts. We are thrilled that you enjoyed your stay with us. If there is anything else we can do to improve your experience next time, please let us know. We look forward to welcoming you back again soon!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Jolene, Thank you for reviewing your stay at the Home2 Suites By Hilton in Glendale. We appreciate you taking the time to rate us and are pleased to learn you had a positive overall experience at our hotel, as reflected in your rating. We hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Brenda, Thanks so much for sharing your delightful experience at Home2 Suites By Hilton with us and the community! We thoroughly enjoyed reading your 5-star review and are pleased to hear that our great location near events, shopping, dining, big-ticket excitement, etc., was a highlight of your visit. We are glad you appreciated the convenience of our prime location, and we hope you had a great time indulging in retail therapy and exploring the local culinary and entertainment scene from our hotel in Glendale. Knowing that you intend to revisit us truly makes us happy, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for choosing to stay with us on this journey. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Jorge, Thank you for choosing Home2 Suites By Hilton in Glendale for your recent stay and giving us a positive review. Your satisfaction is important to us, and we're happy we met your expectations on this visit. We hope your stay was comfortable and you had easy access to everything you needed. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more enjoyable, we'd love to hear those details. We look forward to welcoming you again and hope to share a 5-star experience with you on your next visit. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Ashley, Thank you for making Home2 Suites By Hilton your hotel of choice in Glendale. We are grateful you took the time out of your busy schedule to rate us and sincerely appreciate you awarding us a 5/5 rating. Your complete satisfaction is our ultimate goal, and we are pleased we could ensure that during this visit. We hope to welcome you back soon and look forward to exceeding your expectations again. Thank you for choosing to stay with us. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Thank you so much for the 5-star review, Cheri! We appreciate your choice to stay with us at Home2 Suites By Hilton in Glendale, and we are happy to hear that our great location and friendly staff were highlights of your visit. We are truly fortunate to be situated where we are, being close to the Westgate Entertainment District, State Farm Stadium, Desert Diamond Arena, Ak-Chin Pavilion, etc., and we hope you enjoyed exploring the local shopping and entertainment scene from our convenient location. It was a pleasure to host you, and we're excited to have you back for another enjoyable experience. Thank you for staying with us on this journey. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Thank you so much for your 5-star review of our hotel, Martha! Our dedicated team is a point of pride for us, and we are delighted to hear that our staff left a fantastic impression on you. We are grateful for the endorsement and will pass on your compliment to our team, who work diligently to uphold our hotel's high service standards. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another outstanding experience. Thank you for choosing Home2 Suites By Hilton in Glendale. We wish you safe and happy travels ahead!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Daniel, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted to hear that our hotel's ideal location, close to the Westgate Entertainment District, State Farm Stadium, Gila River Arena, Ak-Chin Pavilion, Tanger Outlet Mall, etc., was perfect for you - thank you for your positive feedback! We hope you enjoyed exploring the area from our conveniently located base in Glendale. We are happy to read that you intend to stay with us again, and we look forward to welcoming you back many more times in the future. Thank you for choosing us and for awarding us a perfect 5/5 rating. We truly appreciate both. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Thomas, We appreciate your choice to stay with us and are grateful for your honest feedback detailing the positives of your stay and the areas where we can improve. It's gratifying to know that you were satisfied with your choice of our pet-friendly accommodations in Glendale, and it brings us immense joy to read how appreciative you are of our pet-friendly facilities, convenient location, spacious and well-equipped rooms, clean and safe hotel exterior, and patio area with comfortable outdoor furniture. We are delighted to learn you had an enjoyable outdoor dining experience in the patio area. We are also pleased to hear that our staff was able to accommodate your request for an electric burner, and we are so glad that it contributed to a great stay experience for you, your companions, and your four-legged family member - thank you so much for supporting our product/service. At Home2 Suites By Hilton, we want every aspect of your stay to be exceptional, so we apologize that our breakfast failed to exceed your expectations. We always welcome constructive feedback and assure you that we will work on improving our breakfast quality. Despite this, it's great to hear that you intend to stay with us again, and we eagerly await your return and the chance to exceed your expectations on your next visit. Thank you for staying with us on this journey. We wish you safe and happy travels ahead!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Tori, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted to know that you enjoyed your time with us - thank you for your kind words and support! We are happy to hear that you appreciated the clean room and facility and the pleasant and helpful staff, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon so we can share another 5-star experience with you at our Glendale hotel. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Thank you for the 5-star rating, George - it's much appreciated! We hope your stay at Home2 Suites By Hilton was comfortable and you enjoyed your time at our hotel in Glendale. It was a pleasure to host you, and we can't wait to see you again soon so we can share another positive experience with you upon your return. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Kahery, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted with your rating and comments - thank you very much. Our great location is a point of pride for us, being close to big-ticket excitement, such as Gila River Arena, Ak-Chin Pavilion, and State Farm Stadium, and we are happy to hear that our location was a highlight of your visit, too. We also appreciate your kind words for our staff. Thank you for choosing our Glendale hotel for your lodging needs on this trip. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Christine, It is a pleasure to read about your positive experience at Home2 Suites By Hilton - thanks so much for sharing it with us and others. Providing our guests with clean, comfortable, convenient, and friendly accommodations is our top priority, and we are happy to hear that we achieved our goal with your stay. Thank you for leaving us with a glowing review of our staff, rooms, and location. Your satisfaction with every crucial element of your stay means everything to us, and we can't wait to welcome you back soon for another 5-star experience. Enjoy your travels, and thank you for choosing us!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear David, Thank you for choosing to stay at Home2 Suites By Hilton. We appreciate you taking the time to review us and are thrilled to hear that you and your daughter loved your time with us - this is exactly the kind of feedback we strive to hear from our guests! We're also pleased to read that our convenient location allowed you to get around the area with ease. It was a pleasure to host you and your daughter, and we can't wait to have you both back for another 5-star experience. Have a safe trip, and see you again soon!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Many thanks for the 5-star review, Joe! It is great to receive feedback from you regarding your recent stay at Home2 Suites By Hilton, and we are thrilled to hear that you loved our facility so much - thank you for supporting our product! We hope your stay was relaxing and you had a good night's sleep at our property. We apologize for any inconvenience caused due to the fact that the lot became full quickly. We are located in a highly desirable area in Glendale; therefore, parking can be tricky. Nonetheless, we provide complimentary parking for the convenience of our guests and try our best to accommodate all our guests for this facility. There is usually enough space for our guests to find a self-parking on-site, but on rare occasions, we do tend to run out of parking space; however, we can assure you that such instances are infrequent. We appreciate you telling us that everything else was to your satisfaction, and we look forward to seeing you again soon so we can share another memorable experience with you during your next trip to the area. Enjoy your travels, and thank you for staying with us on this journey!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear guest, we're truly disheartened to hear you did not have a wonderful stay with us. It's unfortunate to read about the aspects of your visit that fell short of your expectations, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. Kindly note that when you book a room on a third-party channel, the room type is never guaranteed. Rather, you get to make a preference, which is subject to the hotel's availability after direct bookings are assigned their guaranteed room types. In the future, we recommend you book via the hotel's brand website or call the hotel directly to guarantee a particular room type. We're genuinely sorry for the noise disturbance that caused you some inconvenience. We understand the importance of providing a peaceful and relaxing atmosphere for our guests, and we regret that we fell short of delivering that during your visit. Please know that our front desk is available 24/7, and we encourage guests to reach out to our team if they encounter any disturbances during their stay. We are always here to promptly address any issues and ensure a more comfortable stay for everyone. Nonetheless, we appreciate you sharing your feedback with us, as it allows us to identify areas for improvement and enhance the overall experience for our guests. We look forward to an opportunity to redeem ourselves with you and hope to delight you with the top-notch stay that the vast majority of our guests usually have with us. Thank you for your business and your feedback. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Taylar, it's regrettable to read that you experienced comfort and noise issues during your stay and that your recent visit failed to exceed your expectations. We understand the importance of providing comfortable amenities and a peaceful and relaxing atmosphere for our guests, and we apologize that we fell short of delivering them during your visit. We thank you for making us aware of these issues; it could have been appreciated even more if this was brought to our attention during your stay, as we are here to promptly address your concerns and make your stay as comfortable as possible. Nonetheless, we value your feedback and will take it into account as we strive to improve our products/services for the satisfaction and enjoyment of all our guests. For future reference, please know that you can always request our front desk team for a room change if you encounter any noise disturbance. Subject to room availability, our staff can shift you to another, more peaceful room to ensure a pleasant stay for you. They will also be happy to assist you with the little extras you might need during your stay. Thank you for considering our accommodation for your rooming needs in Glendale and taking the time to post your review. We appreciate both and hope to have another opportunity to host you, as we are keen to share a more positive experience with you on a future visit. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Akshay, Thank you for taking the time to review your recent stay at Home2 Suites By Hilton. We appreciate your feedback and are pleased to know you had a 5-star experience at our hotel. It's great to read that you enjoyed our hotel's convenient location, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Thank you for the 5 out of 5 rating, Yousif! Your feedback is greatly appreciated. We are pleased to know you had a positive experience at Home2 Suites By Hilton, and we hope to remain your accommodation of choice here for future visits. Enjoy your travels, and see you again soon!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, We appreciate that you have taken the time to review your recent stay at Home2 Suites By Hilton and are thrilled to receive a perfect score! It's great to read about your perception of the room, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we can't wait to welcome you back soon for another memorable experience. Thank you for staying with us on this journey. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Angelika, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted with your rating and comments - thank you very much. Providing our guests with clean, comfortable, and friendly accommodations is our top priority, and we are thrilled that we achieved our goal with your stay. It's great to hear that you were satisfied with the shower water pressure, and we're overjoyed to read your positive comments about the room and our front desk personnel. Thank you for staying with us on this journey and supporting our product/service. We truly appreciate your business and feedback and hope to welcome you back many more times in the future. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Juan, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are thrilled to hear that you had an excellent stay with us - thank you very much! It's great to be on the receiving end of such a wonderful rating, and we are delighted to know that our staff and accommodations left a positive impression on you. It was a pleasure to host you, and we can't wait to welcome you back soon for another memorable experience. Have a safe trip, and thank you for choosing us!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

We are overjoyed to read your 5-star review, Cathy - thank you so much! Providing our guests with an enjoyable experience is of the utmost importance to us, and we are thrilled that we hit the mark with your stay. Your satisfaction is our ultimate goal, and we hope to exceed your expectations each time you choose us. Thank you for choosing Home2 Suites By Hilton for your rooming needs on this trip. We wish you safe travels and eagerly anticipate your return for another memorable experience!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Leigh, it's regrettable to learn that your recent visit did not meet your expectations. Our primary goal is always to exceed our guests' expectations, so we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

We are overjoyed to receive a 5 out of 5 rating, Tanya - thank you! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to having you back at Home2 Suites By Hilton many more times in the future. Thank you for choosing us. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Tanya, thank you for the 5 out of 5 rating - it's much appreciated! It's great to know that you had a positive experience during your recent stay at Home2 Suites By Hilton, and we hope to remain your accommodation of choice here for future visits. Enjoy your travels, and see you again soon!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Sarah, it's great to be on the receiving end of such a wonderful rating - thank you so much! We are thrilled to hear that you enjoyed our family-friendly accommodations and found our property clean and the family game room a cool option for family entertainment, and it's great to know that you appreciated the availability of complimentary refreshments at check-in - thanks again for sharing your 5-star experience with us and the community! Your satisfaction is what drives us, and we can't wait to welcome you back soon for another memorable experience. Thank you for staying at Home2 Suites By Hilton on this journey. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Ojong, Thank you for taking the time to review your stay at Home2 Suites By Hilton. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We are glad you liked our accommodation, and we hope your stay was comfortable and you had easy access to everything you needed. Your complete satisfaction is our top priority, so if there's anything specific you'd like to see more of, please don't hesitate to share it with us. We look forward to welcoming you back soon and hope to delight you with a 5-star experience on your next visit. Have a safe trip, and thank you for choosing us!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Richard, Thank you for choosing Home2 Suites By Hilton for your lodging needs on this trip and for taking the time to review us. It's great to be on the receiving end of such a wonderful rating, and we hope you had an exceptional stay with us. It was a pleasure to host you, and we can't wait to welcome you back soon for another 5-star experience. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Richard, it is always wonderful to be considered "the nicest hotel", and we are blown away by your review - thanks so much for your kind words and support! From the convenient location and clean and spacious room with an in-suite kitchen to the hotel staff, it's great to know that our product/service exceeded your expectations, and the information you've provided will be beneficial for travelers who are considering a stay with us. Thank you for choosing Home2 Suites By Hilton for your rooming needs in Glendale and for taking the time to share your glowing comments. It was a pleasure to host you, and we can't wait to welcome you back soon for another 5-star experience. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Dawn, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted with your rating and comments - thank you very much. We are so glad you enjoyed our hotel's great location and spacious, comfortable, and quiet accommodations, and we are happy to know that our complimentary breakfast was to your taste. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back soon for another 5-star experience. Have a safe trip, and thank you for choosing us!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Many thanks for the 10 out of 10 rating, Lonnie - we're thrilled to receive a perfect score! At Home2 Suites By Hilton, our guests' satisfaction is our ultimate goal, and we are so glad we hit the mark for you! It was a pleasure to host you, and we can't wait to welcome you back soon for another memorable experience. Have a safe trip & Happy New Year! Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Thank you for taking the time to leave us a 5 out of 5 rating, Sandra! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We appreciate you choosing Home2 Suites By Hilton for your accommodation on this trip, and we look forward to serving you again soon. Enjoy your travels & Happy New Year! Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Hi Laura, Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback and are glad to hear that you found our staff friendly and the location convenient for your travel plans. We are, however, disappointed to learn that our cleanliness and housekeeping failed to exceed your expectations. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our hotel and preparing the rooms for upcoming guests, so it is strange that this happened. We wish you had made our staff aware of this, as they would have gladly taken care of the issues and switched your room to ensure a pleasant stay for you. Nonetheless, your feedback is invaluable, as it aids us in making improvements for better guest experiences in the future. We will discuss your review with our housekeeping team and see to it that our standards of cleanliness are maintained at all times. We are saddened to read that you feel that you won't stay with us again. We are sure you will not have the same experience on another occasion, and we hope you will reconsider. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Hi Laura, We are very sorry to hear that you did not find your accommodation with us to be satisfactory. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired in this case - this is very unlike us. We always encourage guests to let our front desk know if there are any issues with their room upon check-in so we may remedy the situation immediately. Nonetheless, your feedback is valuable, as it allows us to identify areas for improvement and enhance the overall experience for our guests. We will take all of your observations in relation to our property and attempt to make several improvements for the enjoyment of our future guests. We will also conduct an investigation within our housekeeping and maintenance departments to correct any lapses in current cleaning and upkeep standards. Again, your experience is regrettable as it is not up to the quality and standard we usually provide for our guests. We sincerely hope you'll give us another chance to serve you better and restore your faith in our hotel and hospitality. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Thank you so much for the wonderful review, George! We are overjoyed to read about your perception of our hotel, amenities, and staff and appreciate you taking the time to share your great experience with us and the community! It's always a pleasure to hear that our breakfast offering hit the spot, and we are so glad that our breakfast selection was to your satisfaction. We are equally thrilled to know that you had an easy check-in experience and found our staff friendly, and we appreciate you personally recognizing McKayla at the front desk for her exceptional customer service. We'll be sure to pass on your compliments to her and the rest of the team members. We are happy to learn that you will revisit us, and we look forward to having you back at Home2 Suites By Hilton many more times in the future. Enjoy your travels & Happy New Year Warm Regards,Guest Experience TeamHome2 Suites By Hilton