Fairfax Phoenix Lake Hotels

"The rooms are very dirty. Had to change different rooms. I had to buy cleaning supplies as I stayed a few weeks because my house had a flood. There’s bugs. The smoke detectors go off, I was even accused of tampering with the detector, which I did not. The outlets are outdated and would not pass inspection. If they are worried about fires they might want to update their electrical wiring. Behind the headboard they have multi attachments for a multitude of plugs. If they are worried about fires they should start with adding some plugs from this era. Theres one three prong plug in the bathroom and one by the sink. The two ac units have the wire own plug but every other plug is two prong or there’s just many walls with no switches. The first day we got here we had to switch rooms it was so dirty. I ended up purchasing a TV that was larger due to the fact the bed room TV was too small and the image was blurry and I couldn’t use sub titles. The hotel is NOT sound proofed. Furthermore the staff and guests are very nosy and like to peek inside the windows. The windows are all on the floor so anyone can see right into your room. Unless you totally close your shutters. When you do that you get zero air flow."

"Hosts were very friendly, apartment was clean and conveniently located. "

"Extremely clean. Stylishly designed. Fantastic staff. Awesome breakfast. Will be back."

"Property and location were perfect for our visit"

"Should change bed sheets daily. Towel had a smell did not smell like freshly cleaned towel. Should label breakfast bacon or sausage type. Glasses were sitting in the hallways for two days outside the door of multiple rooms."

"This is beautiful little gem of a place. We stayed for a week for a conference at the Seminary in San Anselmo. This was an ideal location, quiet, sunny and super comfortable. I would recommend it to anyone for a peaceful retreat. Kitchen is very well equipped and beds are very comfortable. The space is beautifully arranged, can’t say enough about our time there."

"Everything we needed was provided; kitchen, bathroom, living area was abundant and in great working order.The unit was quiet and very private."

"Such a sweet place. The staff was very accommodating and pleasant. "

"We were so looking forward to a lovely ten day visit in this home and a chance to get to know the area. When we checked in we noticed that there were brown poop stains on the sheets as well as black hairs. We were so horrified and disgusted. When we reached out to the host he offered to cancel our stay for the remaining time which we welcomed since the soiled sheets colored our experience overall. Mark told us that we had to cancel from our end but VRBO is not set up for the guest to do so. After multiple attempts on my part and VRBO's to contact the host for a refund he ghosted me. We left early without a refund but I am so disappointed by his lack of communication."