Shenzhen Fenghuang Mountain Hotels

"These other reviews here must be fake. Calling this property a 5 star hotel is just unrealistic. Notice how they all sound like advertisements for the hotel and were posted within a few days of each other? I’m not saying it was terrible but at best it’s a 2.5-3 start hotel. The woman at the front check in counter did speak well enough for us to check in and arrange my airport shuttle the next day with no problem. The restaurant staff did not speak any English and the menu was in Chinese. I managed to translate the menu with Google Translate and also use it to communicate my order to the waitress. I thought the food at dinner was good, I skipped the breakfast so I couldn’t comment on it. The property has been renovated a bit but it still has some dinginess to it. Mold and rust in the shower. Be clear it also not that close to the airport, definitely not an 8 min walk as they advertised. The shuttle took about 15 min and so did my taxi to the hotel from the airport. On maps it said walking would take nearly 1.5 hours, it is right across the street from the subway but I didn’t feel like messing around with taking the subway. "

"Check in and out were quick and easy. Staff are really kind, and the amenities were great!"

"Wi-Fi signal wasn't too strong sometimes. Breakfast was good enough for me. Staff has good manners. Room is clean, I think"

"Always stay here when I’m in Shenzhen. Great service and nice staff."

"Location is perfect for midnight flight travelers "

"Very clean and spacious rooms, well stocked with towels and toiletries. Absolutely no cigarette smell on the bedding or the AC, very little cigarette odor in the common areas. The laundry room was absolutely free to use and super convenient. There's many, many restaurants nearby as well as several large shopping centers. "

"Great place to stay away from everywhere yet awesome "