Minami-Alps Phoenix Sanzan Trail Hotels

"Amazing hospitality. Food was incredible, and the onsens were awesome. "

"観光先の地図 バス時刻表 等を用意してくれとても助かった"

"Great experience! The onsen is good! Bathtoom could be a cleaner. "

"受付カウンターの裏に書類や物が山積みで汚い。部屋のエアコンはすごい動作音、外もうるさく、部屋に耳栓が　置いてある。ベッドは硬く畳の様。風呂の湯だけはラドンと天然温泉で素晴らしいが、風呂の掃除もされておらず、石鹸シャンプーは４席に一つ、とにかく人がちゃんとやればできるところが全くされておらず、これで素泊まり二人で１９０００はボリすぎ"

"Excellent"

"清潔になるようなもともとの部屋のリノベーションが良いと思います。 立地も駅から近く便利です。"

"The property is very nice and had no problems with staff. They were very nice and helpful. However, for those looking to access public transportation this hotel is not for you. I didn’t realize how far away this hotel was from bus stops or train stations when booking and found myself kind of stranded (I tried to walk to the bus stop 20minutes away and the streets immediately around the hotel are not designed for pedestrians). Have to use taxi to get to station. So if you have a car or other...

"People are very nice. Foods, Onsen, and fish in the pond are nice."

"The room was fairly small, but the friendliness of the staff more than made up for it! Thank you!"

"枕が固かったか、ロビーに柔らか物があったので、交換できて、良かった"

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Dining is good affordable "

"The interior was very beautiful. However, the location is complicated and may be difficult to find."

"コテージがそれぞれオーナーが違うのかなぁ。宿泊したすぐ近くのコテージはゴミ屋敷で景観が最低でした。"