Minami-Alps Mt. Kushigata Hotels

"Beautiful, spacious room. Mount Fuji was viewable from our room and lots of nature surrounding area."

"Free shuttle bus provided easy access to a key stations, free buffet breakfast and amenities made the stay worth it"

"Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property. "

"It was an amazing experience, communication was challenging, but staff was extremely attentive "

"The sink wouldn’t drain and the shower flooded the bathroom. Breakfast included a styrofoam container with cold sandwiches and curdled yogurt. Roughly half of the igloos were damaged and held together with duct tape. "

"The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation. I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star. "

"The owners treat you like family. The room was traditional Japanese style and very inviting. I will definitely stay with them again"

"Great stay. I enjoyed the traditional Ryokan style room. The hotel has 2 onsen baths which stayed open late into the night."

"Good spa. Room is typical small size . "