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Reviews of Orange Resort

3 out of 5
Orange Resort
88/5 Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, Kien Giang

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 139 reviews" "
Rating 8 - Good. 70 out of 139 reviews" "
Rating 6 - Okay. 15 out of 139 reviews" "
Rating 4 - Poor. 5 out of 139 reviews" "
Rating 2 - Terrible. 5 out of 139 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bartosz

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel has great beach front location with lush green garden. Sadly, the owner decided that’s enough to sell rooms. Everything else is afterthought from mediocre breakfast, unreliable WiFi, impossible water taps, broken handles, dated furniture to snowy TV reception and murky pool water. At this price I could have stayed up north in brand new hotel.
Stayed 4 nights in Feb 2024

2/10 Terrible

Cathal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fatal flaws
For a three star resort, the Orange Resort was generally a nice property. Very helpful, friendly staff. Good restaurant. Nicely landscaped. Modern clean up to date rooms. But there were two fatal flaws that will prevent me from visiting this property again: 1. There is a bar/beach club two doors down from the Orange Resort. Loud thumping music can be heard at the Orange Resort at any hour up until midnight. 2. There are two main stairs to the beach. Unfortunately both are treacherously steep, stone and concrete stairs with no railings.
Stayed 3 nights in Jan 2023

8/10 Good

Yong Huat, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff we have encountered
Very cozy resort right on the beach. A low rise complex with matured foliage. Great little restaurant overlooking the beach and 100 yards from the Main Street for all the action. Best of all the staff, friendly and willing to make you holiday perfect.
Stayed 3 nights in Feb 2020
Response from Ms Ngoc on 14 Feb 2020
Dear Ms / Mr Welcome to Orange Resort Thank you for the good feedback on us We are happy and happy to have you use our services and we will be happier when you use our services for next time. Thank you so much! Have a great day! Best regards Ms Ngoc

8/10 Good

Yana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
eat value
Amazing location - right on the beach!!! Great location- in the center of the action with little restaurants and shops Pretty clean, beautiful surrounding area- the pool, lots of plants, well done landscaping!!! Lots of things need to be fixed- from shampoo holders to broken lights, doors etc But at this price point not a deal breaker as it’s clean- most important
Stayed 3 nights in Dec 2019
Response from Jackie on 26 Dec 2019
We would like to thank the sincere suggestions from you. We will try to overcome the disadvantages. Hope you are in good health.

4/10 Poor

Eva

Liked: Cleanliness
Disliked: Room comfort
Lack of modern sewage and water filtration
The big issue with this resort( as well as those nearby) is that there is a large sewage pipe some 100s meters on the side. The entire city centers sewage is passing out here so when it rains and city is flooded you can see the dirtbrown water spreading like a big ghost. Water is never clear, you literally cannot see where you put your foot. We suspect that the wastewater from tve hotel is pumped out during nighttime. Another guest we talked with through the week swam right into a turd one morning. So - no beach for us, only the pool. Tve island is suffering severly from pollution. There is no recycling from plastics or glass. The fishermans villages throw all garbage right into the water. The tourist beaches are clean, but walk to next section and you see tons of plastic piled up on tve beach. Phu quoc is a disaster - we are not returning....
Stayed 5 nights in Dec 2018

2/10 Terrible

Amy, California, USA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked three different room categories at Orange Resort for December 10 – December 12. The photos for the room categories shown are not what I received. For example, the Superior Bungalow – Garden View shown the bathroom has double glass sliding door for the bathtub, I received a room # 71 with just a shower with half of the door was missing and the hinges are sticking out, which could be hazardous (see photos). When I complained to the front desk that room with missing door or in need of repair shouldn’t be given to guest, Ms. Tan replied that all rooms in the resorts had had half of their glass shower door removed because the owner didn’t want the shower door to be stained with water mist. Really??? If that was the intention of the owner, why the hinges are not removed and walls are patched and why half of the door is left standing? And if that was the truth, why room # 68, which is lower category Deluxe Room – Garden View, in which a member of my party stayed, has a complete glass shower door (see photos). In addition, room # 18, which is higher category Superior Bungalow – Beach front, in which members of my family stayed, has complete double sliding glass shower door (see photos). Please see photos showing the room in desperate need for repairs. Another photo shows the glass shower door was removed from my room and left outside of another close-by room. Even the towels were just rag. the bath mat was a piece of rag torn out from worn out towels.
Stayed 1 night in Dec 2018

2/10 Terrible

Amy, California, USA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked three different room categories at Orange Resort for December 10 – December 12. The photos for the room categories shown are not what I received. For example, the Superior Bungalow – Garden View shown the bathroom has double glass sliding door for the bathtub, I received a room # 71 with just a shower with half of the door was missing and the hinges are sticking out, which could be hazardous (see photos). When I complained to the front desk that room with missing door or in need of repair shouldn’t be given to guest, Ms. Tan replied that all rooms in the resorts had had half of their glass shower door removed because the owner didn’t want the shower door to be stained with water mist. Really??? If that was the intention of the owner, why the hinges are not removed and walls are patched and why half of the door is left standing? And if that was the truth, why room # 68, which is lower category Deluxe Room – Garden View, in which a member of my party stayed, has a complete glass shower door (see photos). In addition, room # 18, which is higher category Superior Bungalow – Beach front, in which members of my family stayed, has complete double sliding glass shower door (see photos). Please see photos showing the room in desperate need for repairs. Also a photo of the glass shower door was removed from my room and left outside of another close-by room. Even the towels were just rag. As you can see in one photo, the bath mat was a piece of rag torn out from worn out towels
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, the breakfast is good, and the rooms are clean. But the thing that sets this place apart is the staff. Dinh the bartender and Ng the waiter were terrific, as was the cleaning staff and the front desk. If you're smart, you'll utilize the front desk staff frequently during your stay. They know everything about the island, and have excellent recommendations.
Stayed 4 nights in Dec 2018
Response from Ms Ngoc on 30 Jan 2019
Thank you for having a wonderful time at Orange Resort and having good feedback about us We will be happy and happy to see you at Orange Resort next time

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront bliss
Perfectly located sea front resort. Quite dated but location and staff makes up for this. Very close to ATMs, supermarkets and lots of restaurants. Most breakfast items are targeted towards the Asian market but this was not a problem for us. Massage on the beach is very cheap £8 for 1hour. Plenty of hot water and good water pressure in the huge shower. Plenty of comfortable beach beds and ample shade under the trees on the beach. On site restaurant has good food at reasonable prices. Stayed in the seafront bungalow.
Stayed 10 nights in Dec 2018
Response from Ms Ngoc on 29 Jan 2019
Thank you for having a wonderful time at Orange Resort and having good feedback about us We will be happy and happy to see you at Orange Resort next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..........
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location. English of the staff was okay. Beds were rock hard. The rooms and surrounds are like the rest of the island, below par quality and needws a good clean. I think the island has just developed too quickly, very dirty and for what you get it's expensive. Find somewhere else on the mainland if you want a 'resort island' feel.
Stayed 4 nights in Nov 2018

8/10 Good

Nick, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location on the beach.
Good location on beach. Nice bar and resistant on site. Decent breakfast. An enjoyable stay
Stayed 7 nights in Jan 2018
Response from Ms Hoa on 7 Feb 2018
Thank you very much I hope to meet you in the future

6/10 Okay

Mimi, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Resort with BEST beach on the SW stretch
The resort has 1 staff member that are hardworking and genuinely cares about the customer's experience and comfort. Coincidently she works at the customer service desk. She is amazing and probably added the positive highlights to our experience and getting things that required attention resolved (my mom's room door on the ground floor was broken so you cannot close it unless you locked it or else it would just open). The breakfast buffet was fine. It had variety and was decent. Seeing that this resort was more expensive than where we stayed at previously, we were expecting a little bit more. The beach is probably the best on this stretch. It is absolutely clean, clear and odorless (go south and you'll know what I mean). This was the other highlight to this resort. We spent a lot of time swimming in the beautiful gulf waters. The reason for the lower rating is due to the cleanliness of the resort and rooms. Upon arriving, one of the room already had sand and dirt all over the sheets. When asked to change the sheets, she said she couldn't. We observed the maids sweep rubbish and debris from the room into the grass/fields, including empty water bottles and loose paper. Old mattresses, bedframes, linen and blabkets filled the stairwats. We were few Vietnamese family on the resort so we understood what all the staff were saying and due to their unhappiness, their work reflected it. There is a lot of room to improve this resort.
Stayed 2 nights in Dec 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff
Great hotel on the beach. Staff were fantastic and a brand new beach bar! Nice pool area as well.
Stayed 2 nights in Nov 2017

10/10 Excellent

Daniel, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach!
Nice hotel right on the beach, great rooms and nice brekkie. Beach bar was closed for renovations when we were there unfortunately but opened the day we left!
Stayed 4 nights in Nov 2017
Response from vo ngoc on 16 Nov 2017
Dear Mr / Ms, Thank you for supporting Orange Resort Thank you very much for the reviews, We are happy to have you at Orange Resort, Best regards

8/10 Good

Andy, Wellington, NZ

Liked: Staff & service
Great place right on the beach!
Rooms were a little dated, some are new and some are from the 80's but still nice. Excellent location right on the beach. Staff were amazing, willing to help with any issue or request. Very family friendly with amazing buffet breakfast every morning! Only downfall was restaurant did not really offer much for dinner service, but didn't really matter as just up the road was a local family owned and run restaurant serving the most amazing fresh seafood and local food. Overall I would recommend this resort to anyone going to this island.
Stayed 1 night in Oct 2017
Response from ngoc vo on 17 Nov 2017
Dear Mr / Ms, Thank you for supporting Orange Resort Thank you very much for the reviews, We will try to correct the mistake, hope next time you will visit the orange resort again. Best regards Ms Hoa

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid
We had booked a week in the ocean front room- and lasted about 12 hours. This is not a hotel for "Westerners". The location was perfect- right on the beach.....BUT: The beds were so hard- had to look and see if it was actually a matress or a lawn chair pad-closer to a pad! The bathtub was in the shower and not attached- thought it was going to tip over when I stepped in. We had a ground floor that opened right to the beach-the people upstairs came in about 10pm-and it sounded like they were moving furniture till 2am!!! Breakfast was some fruit that disappeared fast by other westerners needing something edible, baguettes that looked a week old, and some white bread with ghetto jam-i didn't even bother to inquire into the egg option. The pool I thought was going to make this hotel passable ( due to the jellyfish larve in the ocean-leaving that unswimmable) when I got into the pool I noticed a tingling sensation - but figured it was my sunburn -NOT!! All 4 of us had chemical burns from the pool-my daughter spent hours in the tippy bathtub trying to get her skin not to sting. After sleeping for a few hours- we packed up and left to another hotel down the beach that was close to the same price for absolute luxury! When I told the reception that we were leaving -she actually said "yes I know we have problems" unfortunately we had prepaid for the week- and got no refund.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well run place by the sea
Great position and a pool too if you don't fancy the sea. There is a restaurant/bar facing west slightly raised on the beach, great for a sundowner or three! The staff are really friendly and helpful too
Response from Orange Resort on 16 Feb 2017
Dear Sir/Madam, We really appreciate your feedback. Our staff in Orange Resort always works hard and tries our best to serve guests a pleasant and memorable holiday here. We also apologize if there was any unconvenience happened to you. All of us hope you comeback hare next time to serve you better. Sincerely!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay on Phu Quoc Island. We had a beachfront room which was right on the beach! There were plenty of sun lounges on the beach where we lay all day. The ocean we beautiful to swim in, we didn't really need the pool. The room was nice and clean. The website stated the room would have 2 queen beds but on arrival there was only one queen bed and an fold out bed which was quite uncomfortable. We were still satisfied with our room but not happy that we did not receive what we had been promised. The breakfast was nice but I would recommend going early while the food is still nice and hot. The restaurant was nice with a good variety of foods. I would recommend going down the street for more food options for cheaper! Overall a wonderful stay at a beautiful location.
Response from Orange Resort on 5 Feb 2017
Dear Sir/Madam, We really appreciate your feedback. Our staff at Orange Reasort always work hard to make for guest a happy and memorable holiday. About the problem with the number of beds, we really appilogize you. We promise that it will not happen anymore. Moreover, we are trying our best to make our services to be better day by day. We are really looking for your next coming. Hope to see you soon. Thank you!

8/10 Good

Lotte

Liked: Room comfort
Great stay. The pool was very dirty
Response from General Manager on 14 Feb 2017
Dear Sir/Madam, We really appreciate your feedback. Our staff are working hard and trying our best to serve our guests a happy and memorable holiday. About all those unconveniences thar happened to you, we really apologize. We hope you could come back here next time for us to serve you better. Again, thank you very much for your feedback as well as your stay here. We're looking forward your next coming!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to town and beach.
Perfect for short stay. The beach isn't always clean but when that is happening you can go in the swimming pool. Awesome breakfast for those who like vietnamiese food.
Response from Orange Resort on 27 Jan 2017
Thank you so much for your comment, Sir! Our staff in Orange Resort always tried our best to give you a memorable and perfect time when you were staying here. We are looking forward to your next coming. We promise you that next time, when you come back here, you will relize our service to become better now. Again, thank you very much for your staying here. Hope to see you soon. Sincerely!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e.g. Convenient and clean hotel
had a really good stay. beach was great. service was great and front receptions were really good. all staff were very polite.
Response from General Manager on 25 Jan 2017
Hello Sir, We, Orange Resort Staff, really appreciate your comment. It's the source of motivation for us to continue to improve our services better. We are also looking forward to your next coming. Hope to see you soon! Sincerely.

6/10 Okay

Phillip, Canberra. Australia

Liked: Staff & service
Great location right on the beach.
Very good location very quiet well away from the main street. Great for family with young kids Staff were attentive and pleasant nothing was a problem. Food on the beach café was excellent, On the down side' Breakfast was ordinary. Fruit juice was watery No cereal and coffee was awful and no choice of bread for toast
Response from Orange Resort on 14 Feb 2017
Dear Sir/Madam, First, We really appreciate your feedback as well as your stay here. Second, We really apologize for unconveniences those happened to you when you stayed here. Our staffs in Orange Resrot are trying our best to improve our services day by day. We hope you could come back here again for us to serve you better. Again, thank you very much for your feedback as well as your stay here. We're looking forward your next coming. Sincerely!

8/10 Good

Kerry, Launceston

Liked: Cleanliness, staff & service
Nice relaxing place to stay
We stayed in a beach side room with a small deck. It was great, however plumbing was not connected to shower/bath so water ran out on bathroom floor and then down a drain. The hotel will need to maintain this property to keep it up to a good standard as you can already see areas needing attention. They cleaned the beachfront daily, the food was good and you could dine on the beach. Pool area very nice and staff friendly. Really friendly & helpful people at Sweet Home Alabama Bar in entrance lane to hotel. We booked our travel through the resort to Sihanoukville, but the local tour operators Phu Quoc Green Travel used Anny Travel and Anna Tours once we arrived at Ha Tien and the condition of their vehicles was really poor. We had long waits out in 40degree heat and also the air conditioning in the vehicles didn't work. Consider looking for another company if traveling on into Cambodia by ferry. A nice place to stay for a relaxing holiday though.

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasantly Surprised
I was worried prior to our stay due to other travelers' complaints about this hotel; however, we were VERY pleasantly surprised at the quality of this hotel. We got a great value on a beachfront room which was our own private bungalow literally right on the beach. The room was spacious, had a nice bathroom with a large shower, and a porch with a table looking out onto the ocean. It was very clean and the housekeeping staff was thorough. We also found the front desk staff to be very friendly and helpful (in one instance we booked and paid for a tour which we later had to cancel due to illness and the front desk assisted us without hesitation). Breakfast was also lovely with both Western and Asian options and even eggs cooked to order! If you are looking for a glamorous 5 star resort then this is probably not the place for you. Instead, it is a wonderful mid-level option, great value for the money, perfect location, and very clean. Highly recommend this hotel, especially a beachfront room!

8/10 Good

Colette, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and beach location- simple getaway
Nice hotel by the beach. Staff don't speak much English, only a few reception staff able to speak. No maps of the town provided. 3 min walk to main road, from there, about 30 min walk to night market. Food at restaurant not fantastic, better to go out to eat. No night activities like BBQ buffet or music by the pool, although I was there on fri and sat night. But price of hotel a bit on the high side for a place like this.

10/10 Excellent

Jeppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay and Your warm hospitality
Stayed 8 nights in Jan 2024

10/10 Excellent

Silja

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2023

8/10 Good

Nhu Y

Stayed 3 nights in Feb 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2022

8/10 Good

JongWoo

Liked: Staff & service, room comfort
해변 이용과 주변 이동에 좋은 곳
코로나로 인해 한동안 손님들이 없어서 인지, 수영장과 같은 일부 시설은 관리가 좀 아쉬웠습니다만, 해변과 바로 연결돼있어 해변이용과 일몰을 보기에 좋았습니다. 주변 도로에 식당들도 많고, 가까이에 마트도 있습니다. 숙소에서 공항 픽업 서비스를 제공해 줬으며, 오토바이 렌트를 주선해줘서 편하게 이용했습니다.
Stayed 3 nights in Jan 2022

8/10 Good

Vero, marseille

Travelled with family
Liked: Cleanliness, staff & service
Terrasse et petit déjeuner - pas assez de transats pour tout le monde sur la plage
Stayed 2 nights in Feb 2020
Response from Ms Tuyen on 3 Mar 2020
We are happy to have served you. Hope you have a great vacation in Vietnam, all good things will come to you. Look forward to welcoming you in the future. Sincerely thank you.

8/10 Good

Malin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fantastic nice and helpful staff, especially the guest relation manager. Breakfast can be improved. Swimmingpool is in need of a renovation and the water was too hot.
Stayed 5 nights in Jan 2020
Response from Ms Tuyen on 24 Feb 2020
Orange Resort sincerely thanks for your comments. We are honored to have served you during your time on Phu Quoc Island. We will receive your comments to correct things that have not really satisfied you. Resort we hope to welcome you again in the future. Wish you much health and happiness

4/10 Poor

Tomi

Disliked: Staff & service
Huono aamupala!
Aamupala todella heikko, siis huono. Pikkukärpäsiä ruuat täynnä, joka aamu. Kahvi täysin juomakelvotonta. Munakkaanpaistaja löytyy, mutta noin desi öljyä joka munakkaaseen, eikä minkäänlaista englannin kielen taitoa, jotta olisi saanut muutosta asiaan. Muutenkin koko aamiastila hyvin epämiellyttävä halli. Tarvitsisi osaavan ravintolapäällikön joka saisi ruuat ja tavarat esiin asianmukaisesti. Henkilökunta käsitteli ruokia, esim leipiä käsin, nosteli niitä pöydän alta esiin samalla kun keräsi roskia ja siivosi muuten. Juomapöydässä lasit toisessa reunassa ja siellä kahvi ja kahvikupit siellä missä erittäin pahat makuaine mehut. Astioita korjattiin pöydistä vasta kun asiakkaat lähti. Vastaanotto kolkko ja palvelu ei mitenkään hyvää. Huone itsessään siisti ja hyvä. Patjat todella kovia ja ilmastointi puhaltaa suoraan sänkyihin. Alueella tehtiin hyönteistorjuntaa vaikka mekin kävelimme ihan vieressä ja saimme myrkyt niskaamme, samoin altaalla makaili ihmisiä ihan muutaman metrin päässä. Ei kyllä ollut ötököitä, mikä hyvä puoli asiassa. Ravintolassa yleiseen tasoon hieman kalliimmat hinnat. Söimme pitsaa, mikä oli ainoa kasvisruoka, ei mitenkään hyvää. Sijaitsee hyvällä alueella, missä paljon muita palveluita. Ranta hyvä, mutta aivan liian vähän varjoja ja rantatuoleja. Kokonaisuudessa ihan siedettävä hotelli kolmen yön oleiluun.
Stayed 3 nights in Feb 2020
Response from Ms Tuyen on 16 Feb 2020
Welcome to Orange Resort, We have received your review. Thanks for your sincere suggestions. It is a pity when you encounter many inconveniences and dissatisfactions during your stay at our resort. We will improve what is not really good, hope we can serve you the best we can in your next vacation. Wishes you a good day, Best regards.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt vänlig och hjälpsam personal! De var mycket måna om att man trivdes! God mat. Drinkarna var mycket goda Orange har det bästa strandhänget på stranden vid solnedgången. Frukosten var inte den bästa men helt ok.
Stayed 5 nights in Jan 2020
Response from Ms Ngoc on 14 Feb 2020
Dear Ms / Mr Welcome to Orange Resort Thank you for the good feedback on us We are happy and happy to have you use our services and we will be happier when you use our services for next time. Thank you so much! Have a great day! Best regards Ms Ngoc

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Kan verkligen rekommendera denna resort. Personalen var mkt tillmötesgående och trevliga.Om vi bad om något fixade de det direkt. Vi fick en del myggbett och personalen kom då med salva och spray för att hjälpa till. Alla som jobbar på resorten hälsar glatt varje gång man möter dem. Vi hade en bungalow vid stranden som var väldigt mysig, inte varje dag man vaknar till vågornas brus. Stranden nedanför var ren och bra. Läget är perfekt och gångavstånd till affärer o restauranger. Det var rent och fräscht på området. Åker vi tillbaka till Phu Quoc kommer vi garanterat bo här igen.
Stayed 7 nights in Dec 2019
Response from ORANGE RESORT on 28 Dec 2019
Dear Ms / Mr, Welcome to the Orange resort! We have received good feedback from you, we were happy and happy because you had a great vacation at Orange resort. And more fun if next time you come to Phu Quoc Will choose Orange resort next time so we can continue to serve you better than that next year. Thank you very much . Wish you have a happy and happy vacation. Best regards. Ms Trinh

10/10 Excellent

Egil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi storkoste oss på Orange Resort
Jeg, min kone og vår datter på 11år hadde det helt fantastisk. Komplekset er veldig koselig med mye palmer og frittstående bungalower. Og det har direkte adgang til stranden. Eneste som trakk litt ned var renholdet av basseng annet. Personalet var alltid klare til å hjelpe til med hva enn det skulle være. Og Rose kom bort til oss ved frokosten hver dag og spurte om vi hadde det bra.
Stayed 13 nights in Dec 2019
Response from Jackie on 27 Dec 2019
We thank you for your love words to Orange Resort. We will try to overcome our weaknesses. Have a great day.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Jackie on 25 Dec 2019
あなたからのすばらしい提案をありがとう。来年お会いしましょう。

10/10 Excellent

KEI

Liked: Cleanliness, staff & service, amenities
7泊ほどお世話になりました。施設は経年からくる状態の変化がありますが、素晴らしいロケーション、フレンドリーなスタッフでゆっくりと過ごし、楽しめました。 ホテルのレストランでの夕陽を見ながらの食事も大変良かったです。
Stayed 7 nights in Nov 2019
Response from Jackie on 25 Dec 2019
あなたからのすばらしい提案をありがとう。来年お会いしましょう。

6/10 Okay

JI HEON

Disliked: Staff & service
서비스 시설은 별로 위치 조식은 좋아요
3가족이 3개의 방을 예약하고 3박 함. 방2개는 문이 잘 안닫힘. 어머니 환갑기념으로 방문해서 처음 3박은 시내에서 돌아다니기위해 잡았는데 위치랑 조식은 좋음 대신 시설이 오래되고 벌래 자주보임 문틈이 있어 완벽한 차단이 되지 않음. 숙소 방 꾸며준다고 어떤방을 꾸며주냐고 물어보기까지 했는데 3방다 아무것도 안해서 당황함. 아이들 없으면 그냥 있을정도. 있다면 별로. 직원들 말투는 무뚝뚝하나 친절하기는 함. 공항 픽업샌딩 서비스는 무료라서 그점은 좋고 리조트간 이동은 안되지만 택시나 벤을 대신 예약해주고 시티투어도 비교적 저렴한가격에 한인여행사와 비슷한 코스 운영함.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2019
Response from Ms Trang Dai on 3 May 2019
Thank you for choosing and supporting Orange resort. See you on next holiday. Wishing you and your family a good day!

10/10 Excellent

Hans-Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Ms Trang Dai on 3 May 2019
We are thankful for your support. See you on next your holiday. Wishing you and your family a good day!

8/10 Good

Maia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig strand. Lækker pool. God massage på stranden. Kort afstand til byen og natmarked. 20 min gang eller 5 min i taxi. Kan klart anbefales.
Stayed 5 nights in Feb 2019
Response from Ms Trinh on 3 May 2019
Tak for at støtte Orange Resort. Ser frem til at se dig igen næste gang

8/10 Good

andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично
Очень хорошо
Stayed 9 nights in Jan 2019
Response from Ms Ngoc on 27 Jan 2019
Спасибо, что прекрасно провели время в Orange Resort и получили хорошие отзывы о нас. Мы будем рады видеть вас в Orange Resort в следующий раз.

8/10 Good

Mauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joulumatka Phu Quoc hotelli Orange
Stayed 11 nights in Dec 2018
Response from Hoa on 9 Jan 2019
Dear Ms / Mr, Thank you for rating Orange Resort! Hope you have a great stay at Orange Resort Wish you a good day Best regards, Ms Hoa