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"the room was very clean. Angela at the reception was very nice and helpfull seh gave us some good advice about tours etc."

"It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time."

"スタッフは素晴らしい滞在になるよう、期待以上の対応をしてくれました。朝食も美味しく、フォー、オムレツ、フルーツ付きのパンケーキなどの選択肢がありました。立地も完璧でした。ジェニーが私たちのために遠足を手配してくれ、本当に行く価値がありました。さらに、両親のエアコンに関する要望にも応じてくれました。ぜひまたこのホテルに泊まりたいと思います！"

"Personál byl fantastický, zejména Da. Projevoval skvělou péči a zdvořilost, staral se o to, abychom byli spokojeni ve všech odděleních, a dal nám skvělé tipy na jídlo. Pokoje byly hezké a čisté, velmi velké, zejména postel, haha. Skvělá lokalita."

"Beautiful hotel. Amazing staff. "

"It is a brand new hotel and the staff was more than amazing!!! The really took the time to ensure our stay was incredible. "

"Beautiful lobby, property, the rooms very very well appointed. Get a suite or Jr suite. A nicely professional staff. Breakfast is extensive and international. The rooftop bar is a plus, although it was rainy for our stay. Can imagine it with a clear, starry night. Very well located in the old town. Highly recumbent."

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Gli addetti dell'hotel sono gentili, specialmente Jimmi, nonostante non sia più in servizio, è riuscito ad aiutarci tramite WhatsApp. Anche gli altri sono stati gentili."