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"We enjoyed our stay and were pleased with nearly everything. The service was exceptional, especially from Jimmi and Mia. Jimmi was a genuinely helpful and friendly presence throughout our stay, while Mia took care of all our tour arrangements, making things incredibly easy for us. The breakfast buffet offered a wide variety of options, which was a great start to each day. Overall, our trip to Hanoi was fantastic, and we are grateful for the excellent service we received. "

"Wonderful stay in a lovely room that was clean and beautifully decorated! "

"GREAT hotel in Hanoi. Centrally located, friendly and attentive staff, and clean and comfortable rooms. Definitely recommend!"

"Breakfast was available but I didn’t try. This hotel is at the center of everything, so most places were walkable. Lots of dining option. Hanoi is older so a lot of the outside noise could be heard from the rooms. But that’s the beauty If it all for Hanoi."

"Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday."

"All good."

"Hotel was very clean and staff was very attentive "

"One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend. "

"We had an excellent stay at L’HÔTEL du LAC Hanoi! The staff is what really makes this place special. Everyone was so friendly and helpful, they gave great recommendations for nearby sites in the Old Quarter, arranged our transfer, and helped to safely navigate our baggage through the hectic stream of motorbikes. The bed was one of the most comfortable I’ve ever had in a hotel, it was tough to get out of bed in the morning - but well worth it considering the delicious breakfast buffet. We would definitely recommend this hotel if you’re a first time or returning visitor to Hanoi!"