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"This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation."

"Room is clean, and reception staff is good and kind. I would like to stay again if I have a chance to go to Hanoi"

"Great service and friendly! The room is big and comfortable! Great location. "

"Great hotel nicely designed. Personal was very helpful, breakfast was great, delicious and with a lot of options to choose"

"Very ideal place to book your accommodation arrangements. Breakfast was excellent, staffs were accommodating and friendly, the location was perfect. I generally enjoyed my stay in Hanoi because of this hotel."

"Very good hotel located right in the middle of Ha Noi, Old Town. Close proximity to everything, many restaurants close by; only 5 minutes walk to the lake. Excellent staff; everyone was so friendly and very helpful. Very good breakfast with freshly made to order food: pho, omelet, eggs... The beds were big and comfortable. Even though the hotel is located on a busy street with a school across the street, you could barely hear the noises when you are in the room. Good shower with strong pressure and hot water. Management were very helpful and they helped to book transportation for us to get to the airport. On our last day, we were able to leave our luggage at the hotel (after we checked out) and explored the town for a few hours before we went to the airport. "

"THE BEST HOTEL TO STAY outstanding staff, good breakfast (has all the nutrients elements of protein, vegetables, fruits and carbs !) Room super clean, big and all the amenities needed. Everything went amazingly well, clear and fast communication with the hotel staff. I had a fantastic stay and got an incredible help to organize my tour to cat Ba and Halong Bay I highly recommend it and will definitely stay again next time in Hanoi "

"The location was great, the hotel was clean, and the staff was amazing. We needed to change hotels because the Splendid Premium was full on our last night. Our new hotel was close but walking with our suitcases wasn’t an option. Lily and her colleagues arranged to take us by motorbike to the new hotel and then they delivered our suitcases- above and beyond level of service! I definitely recommend this hotel if you are going to Hanoi!"

"Great location. Outstanding service"