“Nhân viên thân thiện mình book khách sạn vì thấy phòng thiết kế đẹp nhận phòng khá ưng đồ ăn vừa đủ mình ăn phở thấy ngon và hợp khẩu vị, lần sau có dịp sẽ lại qua ở ”
“It was in a quiet and safe area.
The room and the hotel was very clean and comfortable.
The staff was very friendly and kind.
If you have WhatsApp, you can communicate very smoothly with the hotel staff.
Our flight arrived very late at night, but they provided us with Airport pickup service and waited for us to safely arrived at the hotel.
I would recommend this hotel to everyone!”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“The room was cozy with nice, comfortable bed. Shower was good. Place was clean and tidy. Staff were superb. Very accommodating and welcoming. Breakfast was superb. Great location, accessible, quiet. ”
“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. ”
“It was such a nice place to stay in. Although a little west of the old quarter, the location was overall good as it was still close to other tourist attractions and it was nestled in a nice spot where you couldn't hear motorbikes from the room. I really liked the feel of the room. It was clean and easy to keep cool and the beds was very comfortable. The owner was also very helpful and unobtrusive.”
“This hotel is located in a relatively peaceful area that is away from the fuss and bust of the old quarters. Spacious and modern rooms.
The staff also went an extra step of preparing a breakfast box for us to go when we needed to head the airport at 6 early morning.”
"The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. "
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."