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"这家酒店是我们住过的第一家酒店,在注册时花时间和我们坐在一起,详细解释酒店,看我们想去的地方地图,并建议他行事。 这一家清净的酒店,有美丽的堂宇。 吾夫生日在,为致生日蛋糕烛惊。 太甘蜜! 颇享吾庐,一工作人员都很棒!"

"服務人員Susan and Lily專業細心且親切 非常感謝他們在旅程上給的建議、提醒和協助"

"The hotel is comfort and the staff is polite.Highly recommended ."

"We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. "

"服务非常非常好，尤其是楼下的接待，她非常细心耐心地介绍信息，这是我在中国从未遇到过的。位置就在还剑湖旁边，非常方便，同时距离最繁华的街道也就四五十米，闹中取静。房间总体比较安静，因为就在还剑湖旁边，周末还能听到外面的噪音，但晚上10点以后基本就安静了。餐厅很棒，服务也很好，苏利，风景也很美。推荐。"

"Connected to big shopping mall is very convenient. Room is nice and service is very good. "

"非常棒的住宿體驗！"

"Excellent hotel, breakfast is top level"

"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."