“Der Empfang war persönlich und angenehm und zuvorkommend. Wir haben so einige Informationen vorab erhalten.
Das Zimmer war okay aber etwas klein. Das Fenster war ganz zu öffnen aber klein.
Bett war sehr bequem.
Bad hat super funktioniert.
Frühstück war eine super Auswahl und Gym sowie Spa waren ebenfalls angenehm.
Gerne wieder”
“Superb staff!!! We had some problems with my flight and luggage from Danang. They assist me in communicating with the airline and also other parties to take my luggage back.”
“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“I had the pleasure of staying at the hotel for 3 nights and one of the highlights of my stay was the incredible support from Elsa at the front desk. She was warm, professional and always had a solution ready. Whether it was helping me book a last minute tour to Ha Long Bay, calling a taxi, or giving me directions to local street food, Elsa made me feel completely at ease in a new city. The hotel itself is spotless and located just a few minutes walk from all the tip sights in the old quarter.……
“Hotel was absolutely fantastic, very clean, comfortable, great location. Walkable distance around the Old Quarter, so much to see and do. The hotel manager Alex was brilliant, messaging us with local recommendations, so friendly and hospitable ”
“Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight ”
“Fantastic Stay in the Heart of Hanoi!
My boyfriend and I had an amazing stay at this hotel in Hanoi. The location is unbeatable, right in the heart of the city's vibrant center, making it easy to explore all the local attractions.
Ruby and the entire staff were incredibly helpful and always ready to offer advice and organize excursions, even multi-day trips. Their dedication to ensuring we had a great experience was truly impressive”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. ”
"The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. "
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."