凤凰城皮尔斯特瓦峰附近酒店

“We were ripped off on the breakfast included as the hotel decided they would only voucher the adults and not the kids i guess it depended on who you talked to at the front desk and there was no where to sit and eat. either the seats were wet, sit at a bar with my kids or site with our plates in our laps. Room was extremely run down”

“Best hotel I have lived in Phoenix”

“The room was clean; however, this is my second stay at this property where i was unable to enjoy a bath. The firat time, i forgave because they were remodeling. The second time was due to a broken plug. The staff responded quickly, but were unable to repair it. The staff offered to move us to a different room, but my disabled husband was already settled in. Also, the air conditioner kept shutting off during the night. I basically paid over $700 for a defective room.”

“When we first arrived noticed the carpets to room were filthy. Inside room, living area tv did not work, light bulb burned out, clock set to random time. When we took a shower, the water wouldn't go off. We tried calling front desk, but phone didn't connect. Went to front desk and told them, said an engineer would be right up--he never came -- we went down again about 1/2 hour later and asked for an update--again no one came. . We noticed the drain was slow and the tub was going to overflow! I……

“We loved everything about this hotel. The food, the parking, the room, the location is great, pool is great and the staff is really nice and friendly especially our friend Art!!!! Can’t wait to go back ”

“staff was incredibly friendly”

“Only they need to change the bed it is really soft.”

“The property was nice but just seemed a little tired. It needs an overall reno, but at least some fresh paint and take care of deferred maintenance. The property has huge potential. ”

“Foodie heaven & great staff”

“Very beautiful, very relaxing”

“好”

“The room smelled, multiple things in the room were in disrepair, and it just didn’t seem very clean. Thankfully white sheets were okay to sleep in. No complimentary shampoo and conditioner. Only stayed for the night because my car broke down around the corner. Would never stay at a place like this in any other circumstance.”

“Easy parking, well appointed, great location.”

“The property’s location was its biggest highlight—close to everything we did, with a very quiet neighborhood at night. The AC and heat worked well, and the bathroom was stocked with four bath towels (though no face or body towels, so bringing your own is highly recommended everywhere you go). However, there were several issues. Check-in was frustrating, as I didn’t receive instructions by 4 PM and had to call the host, who initially couldn’t find my reservation. Multiple wall outlets in the……

“good”