皮羅蘭島酒店 | 熱門皮羅蘭島住宿限時優惠每晚可低至 HK$102

「Good experience」

「I was disheartened a little from my first occasion of having dinner. I received something different to what I was expecting and charged for it. On the menu the description was not helpful. Nor were the staff. They were most intent in me paying for the restaurants flaw. Which I did. This set the mood for my stay at the hotel not being positive. At times I also had trouble sleeping as staff were not understanding of the need to work quietly when cleaning. 」

「Yes」

「Great value, great staff, clean and the airport isn't far. 」

「Extremely bad service, breakfast is pathetic with barely anyone to serve. Rooms are decent, bathrooms smell. The manager Tara doesn’t really care as he has the Lords name. By far the worst Lords property I have stayed in many years of being with the brand. The only advantage is the proximity to Reliance. There are many nicer and older options in the area. 」

「Room received at the time of check in was not cleaned. During 3 days stay room cleaning was done only once ( bed sheet and towel) staff was giving excuses to provide service. 」

「Lack of communication with staff / little or no Dnhlush speaking Staff Hotel did not respond to dietary requests despite sr ding email one month prior No breakfast svsilabke to dietary 」

「There was a mouse in the room which died on the 2nd day. Surfaces were all dirty and dusty. Tea satches, water and kettle were supplied without a cup or spoon! The staff call at midnight to take breakfast orders!」