Seasonal outdoor pool

Reviews of Grand Hotel Continental

4 out of 5
Grand Hotel Continental
Largo Belvedere 26, Tirrenia, Pisa, PI

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 535 reviews" "
Rating 8 - Good. 224 out of 535 reviews" "
Rating 6 - Okay. 123 out of 535 reviews" "
Rating 4 - Poor. 42 out of 535 reviews" "
Rating 2 - Terrible. 16 out of 535 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay except the morning noise in the hallway. Great location, superb service, lovely town, bus nearby, and a delightful breakfast each morning. Remember if you need heat in your room to have the front desk activate the system - love the green thinking!
Stayed 4 nights in Apr 2024

8/10 Good

Sari

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Cavaughn

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel and great breakfast!
Stayed 5 nights in Sep 2023

8/10 Good

Nouhad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel, good facilities and excellent location. Reception staff were helpful and polite but the service during breakfast wasn’t up to scratch. Conveniently located right on the beach with access to free sun loungers.
Stayed 1 night in Sep 2023

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom is very old and dirty. Shower drain was blocked and we needed someone to fix it. They came relatively quickly to sort it out. The pool and gym are fantastic. Close to the beach. Hallway smells like smoke.
Stayed 1 night in Aug 2023

6/10 Okay

Kamala

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Ranbir

Travelled with family
Liked: Property conditions & facilities
Fabulous large pool which was very quiet in the morning. Access to the beach also with chairs & parasols for free. All within walking distance. Room sizes were large although dated. Could do with more charging points
Stayed 2 nights in Jun 2023

8/10 Good

Kantilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal if one wants to be close to the sea. Lives upto its 4 start rating
Stayed 4 nights in May 2023

2/10 Terrible

Charlene

Stayed 2 nights in May 2023

8/10 Good

Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 1 night in Sep 2022

2/10 Terrible

Rajdeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a horrible MOTEL
Stayed 2 nights in Aug 2022

10/10 Excellent

Altin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a great location on the beach and also for restaurants nearby
Stayed 1 night in May 2022

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

MichelleByrne, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and accessibility to close by cities Swimming pool and beach Size of room Cleanliness of room and resort Free use of towels for pool and beach - No tea or coffee machine in room - Room furniture and decor needs updating - Air conditioning stopped working two days before we left
Stayed 10 nights in Sep 2020
Response from The Management on 19 Nov 2020
Dear guest, we thank you for choosing our hotel and for your review. We inform, that we provide coffee/tea station in Privilege room. We hope, to welcome you soon. best regards.

10/10 Excellent

nunzio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from La direzione on 19 Nov 2020
Gentile ospite, grazie per aver scelto il nostro hotel. Siamo contenti che abbia apprezzato il soggiorno con noi. Ci auguriamo di poterla ospitare presto di nuovo da noi.

8/10 Good

Yolla

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020
Response from The Manager on 19 Nov 2020
Dear guest, thank you for choosing our hotel. We are glad you enjoyed your stay with us. We hope you will be able to come back soon, best regards.

6/10 Okay

Varalak

Stayed 4 nights in Dec 2019
Response from The Management on 19 Nov 2020
Dear guest, thank you for choosing our hotel. We are glad you enjoyed your stay with us. We hope you will be able to come back soon, best regards.

6/10 Okay

RayRL, Stuttgart, GE

Travelled with family
We stayed for 3 nights. Air conditioning in the room did not work; staff gave us a fan instead of moving us in another room with functioning A/C. 2nd Day - came back to the room at 1800. Room was not touched by housekeeping. Bed not made, used towels were not replaced, trash not taken out. Had to ask front desk to give us new towels. Breakfast buffet was adequate.
Stayed 3 nights in Nov 2019
Response from The Hotel Management on 29 Jan 2020
Dear Guest thank you for your visit. We really apologize for the disservice of the room cleaning, this is not our standard of work. The reception resolved the problem. Thanks for the compliments to the breakfast buffet. We hope to welcome you again in our house.

8/10 Good

KCD, USA

Business traveller
Liked: Cleanliness, staff & service
Strong seafood smell in the main hall, other than that hotel was in decent condition, rooms were clean, staff was outrageously friendly. A+ for the cleaning crew.
Stayed 1 night in Nov 2019
Response from The Management on 24 Nov 2020
Dear Guest thank you for your visit and your compliment to the staff. We hope to welcome you again in our house.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The terrible and unpleasant behavior of the worker at the front desk when I told her the heater wasn't working and hot water wasn't running - to let it know for the next guests (we arrived at night).
Stayed 1 night in Oct 2019
Response from The Hotel Management on 24 Nov 2020
Dear Guest, we have read your review and your opinion carefully. We are very sorry not to have left a good memory during your holiday in Tirrenia. We are surprised of your comment of the behavior of our night staff, normally very appreciated for kindness. We hope to welcome again in our hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a balcony on the top floor and absolutely loved the view of Naples bay, Mt Vesuvius Etc was breath taking by day and night. The room was small but clean and adequate. Good shower and even a view while using the throne. Close to all shopping, bus stop and great restaurants. Right next to the police station is a comfort.
Stayed 3 nights in Oct 2019
Response from The Hotel Management on 24 Nov 2020
Dear Guest, we have read your review and we thank you. We hope to welcome again in our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from The Hotel Management on 21 Oct 2019
Thank you for your kind review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no problems breakfast good good location.Didnt have evening meal as choice was limited
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was marketed very highly but the cleanliness and maintenance was poor. The property looks very old.
Stayed 1 night in Aug 2019
Response from The Hotel Management on 13 Sept 2019
Dear Guest, thanks for your visit. we regret about your comments regarding maintenance and cleanliness, in which our staff is very engaged. For the season 2019 we realized a new pool, a new furniture at the lunch restaurant and we renovated a part of the hotelrooms. New projects are on-going. We hope to welcome you again at Grand Hotel Continental.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing location lovely staff always willing to help Great breakfast and food
Stayed 5 nights in Aug 2019
Response from The Hotel management on 13 Sept 2019
Dear Guest many thanks for your review. We look forward to welcome you again at Grand Hotel Continental.

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from The Hotel Management on 13 Sept 2019
Dear Guest many thanks for your review. We look forward to welcome you again at Grand Hotel Continental.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Olympic swimming pool 5* Brilliant, outstanding staff. Gym 2* Gym was boiling hot in the afternoon, needed two fans. A/C simply does not work. I nearly di d if heat exhaustion. If you have a 50m pool common sense says you are going to attract health conscience guests. Gym needs new equipment, new A/C, shades in the afternoon etc. Love the place and the people overall.
Stayed 5 nights in Aug 2019
Response from The Hotel Management on 13 Sept 2019
Dear Guest thank you for your visit. We apologize again, for the inconvenient of the a/c system in your room, our staff tried to resolve it, as soon as possible. We are happy, that you appreciated our pool and the staff. Kindest regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, however there is a portion of the hotel that is dark and has not been renovated. Which is where they wanted us to stay, after asking, we were upgraded to a "new room' for an extra 20 Euros per night. The staff was reluctant at first, and most were not trying to please us.
Stayed 7 nights in Jul 2019
Response from The Hotel Management on 12 Aug 2019
Dear Guest we thank for your visit. All rooms have been renovated in floors and some of them have renovated bathrooms, the furniture is simple, functional and clean, as you wrote and we thank your for the appreciation. Many rooms provide balcony and a lateral seaside view. Our staff is usually highly praised for their kindness and cooperation, we are surprised that this has not happened to you too. We hope, to welcome you again and give us our warm hospitality. Kindest regards

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not forthcoming with information about hotel amenities when we asked for help getting to the grocery store or the nearby CONI training center. They failed to let us know they had free bikes with baskets we could use to go to the grocery store or that they had a shuttle we could request to help get our child to CONI. They told us about the bus and how to walk there but failed to give us the other options that would have made everything easier for us. They also would not give us change for the bus. On the positive side, the breakfast was good.
Stayed 1 night in Jul 2019
Response from The management on 12 Aug 2019
Dear Guest we have read your comment. The review in anonymous form, does not allow us to reply with certainty to your statements. We are very sorry that you judged unprofessional the reception staff, the reception provides 24h information about the hotel and surroundings, we regret that it did not happen to you. We would like to inform you and readers that the hotel car is used for transfers from Pisa airport and from the railway station, for a fee and upon reservation, other destinations can be included, but during the high season, the transfers all over the day, between airport or station occupy most of the time. Bicycles are available free of charge, subject to availability, as indicated on our website. We are, however, very sorry for the impression you felt from the staff, usually appreciated for the kindness and professionalism. Your review allows us to analyze our work, which we do with a lot of passion and always give a lot of attention to our guests. We hope to welcome you again in our hotel and send you best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel very friendly staff and in a great location right on the beach.
Stayed 5 nights in Jul 2019
Response from The Hotel Management on 6 Aug 2019
Dear Guest thanks for your visit and your review, as well as with the compliments to the location, to the staff, to the beach. We hope to welcome you again at Grand Hotel Continental. Kindest regards

6/10 Okay

Sabina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Definitely not a 4-star hotel.
AC was broken for most of our stay so room was super hot and impossible to sleep in at night. Pool and beach great. Location easy to find. Breakfast was average.
Stayed 3 nights in Jul 2019
Response from The Hotel Manager on 8 Aug 2019
Dear Sir, we regret fot the inconvience of the A/C system. Thank you for your compliments to the olympic pool and private beach located in front of hotel. We hope to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel along and I always feel safe and welcome. Hotel is clean, bar is great
Stayed 3 nights in Jul 2019
Response from The Hotel Manager on 8 Aug 2019
Dear Guest thank you for your visit and your review. Hoping to welcome you again in out hotel we send you best regards

10/10 Excellent

Hyundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is really good!!
It was great experience in this hotel.
Stayed 2 nights in Jun 2019
Response from The Hotel management on 8 Aug 2019
Dear Guest thank you for your visit and your review. Hoping to welcome you again in out hotel we send you best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bathroom looked new, excellent customer service, walk ability to shops and restaurants. Only drawback which is not hotels issue is that there are no English tv channels 🙄
Stayed 5 nights in Jun 2019
Response from The Hotel Management on 8 Aug 2019
Dear Guest thank you for your visit and your review. We inform you that the Tv in the hotelroom get tv channels in english language. Hoping to welcome you again in out hotel we send you best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice place but was under construction not as much to do as we thought.
Stayed 2 nights in Jun 2019
Response from The managament on 8 Aug 2019
Dear Guest thank you for your visit and your review. Last spring we renewed the pool and the solarium surface, at the end of june we already finished the works of the new pool. We hope to welcome you again in our hotel. Kindest regards

4/10 Poor

ADRI

Travelled with family
The hotel is really old and needs refurbishing. You feel like you're back in 1970's. The breakfast was very plain and the drinks from the bar not nice at all. On the last night the air conditioning system stopped working and we hardly slept. Dissipointing and over priced
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was GRAND.
The hotel is comfortable although the rooms are small. Welcome to Italy! But even so, the room was clean, the air conditioning was amazing and the amenities were great. The hotel reminded me of a little seaside place where one can relax, drink and be comfortable knowing that the staff will take care the little things. Like... we didn't have a refrigerator for our medicine, but they went out of there way to keep our medicines refrigerated. Anything that we asked them for, they delivered without question. The room was clean and the bed was comfortable, plus they also provided extra towels and pillows without question. The "free" breakfast was not terrible (scrambled eggs, fresh fruit, yogurt, croissants, cold cuts and cheeses, plus all the coffee and cappucinos our hearts desired. The decor is a bit outdated and reverts to the late 70's (i think it's 70's) but it didn't bother us because it was clean. Very clean. Watch out for the elevator, though, it will close on you without warning!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a large hotel, staff very friendly and helpful. Extra large pool which due to weather was not open. Large room good view over pool and beach. A bit dated, needs a bit brightening up. Breakfast was good, ample choice. Lots of business people and meetings seemed to be going on so was very busy when we arrived.
Stayed 1 night in May 2019

6/10 Okay

Dexter

Just Okay
Pisa is a short stop in your Italy trip and this hotel exemplifies that. Not worth staying at.
Stayed 1 night in Apr 2019

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

SAFWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Rich, San Antonio, TX

Liked: Cleanliness, staff & service, room comfort
Wonderful location overlooking the Sea. Facilities are clean, but dated. Hotel needs an upgrade
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

GPDemers, monrreal

Liked: Cleanliness, staff & service, property conditions & facilities
good accomodating staff
Stayed 2 nights in Aug 2018