「Very clean & comfortable single room - very quiet location. Breakfast buffet was generous & staff were quick to replace items that were getting low. The only thing missing was there was no marmalade for my toast 😉.」
「The receptionist had an accent which impaired her ability to provide information. Consequently we could not find our room.
I went to the bar for a nightcap. It was nearly empty. I was served my drink in a dirty glass. There was no ice left in the bucket. The member of staff showed no intention of going for more ice. It was a poor end to the day」
「Das Hotel ist ein sehr bemerkenswertes Schloß mit einer unglaublich schönen Umgebung. Die Zimmer und Bäder waren allerdings nicht sauber und das Frühstück bzw. das Veranda Restaurant waren nicht sauber. Für ein Abendessen 55 Pfund (2 Kurs Menü) zu verlangen ist unverschämt bei der Qualität und der fehlenden Sauberkeit.」
「The staff were friendly and helpful. There was a useful lift. Parking was confusing. Parking in front of the hotel cost £10 for 24 hours but guests weren’t told about parking at the back free until they’d booked in. I stayed in a family room with my 2 granddaughters for 1 night , the room I was given was nothing like the family room in their promotional photos. The girls were in bunk beds, not single beds as expected. The lower bunk bed’s metal light was extremely loose. The room decor...
「Fabulous boutique hotel. All the staff were amazing but a special shout out to the chef (Ferguson) who advised and prepared our daughter with some excellent gluten free dishes for dinner.」
「Staff were amazing could not be more friendly or helpful.
Food was also amazing especially the East resteraunt.
Rooms are comfortable and have everything you could need.
Will definitely stay there again.」
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