The staff were friendly and accommodated storing our luggage upon arrival so we could avoid paying a $50 early check-in fee. Our room was mediocre at best (i.e., bathroom lacked storage and hooks for towels, the a.c. unit stopped working during the night, TV was quite outdated, and there was a musty smell throughout) with a lengthy wait for the elevators each time we needed to return to our room on the 9th floor. The area around the hotel, however, had a lot to offer with tons of food options within walking distance.