Banyan Tree Mayakoba

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Banyan Tree Mayakoba

Photo gallery for Banyan Tree Mayakoba

View from room
Exterior
Reception
Premium bedding, down duvets, minibar, in-room safe
Lunch, dinner served; international cuisine, sea views

Overview of Banyan Tree Mayakoba

9.8

Exceptional

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Spa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
The price is HK$4,968
Price available on 2024/04/21

Location

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course5 min drive
  • Popular LocationPlaya Xcalacoco8 min drive
  • Popular LocationQuinta Avenida14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Harmony Three-Bedroom Beachfront Pool

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 5511 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

Three-Bedroom Family Residence

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 2756 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Serenity Two Bedroom Pool Villa

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 5511 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Harmony Two-Bedroom Lagoon Pool Villa

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 5511 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Beachfront Terrace Pool Suite

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 2464 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Beachfront Lanai Pool Suite -King

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 3155 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Serenity Pool Villa

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 3466 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Oceanfront Veranda Pool Suite - Queen

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 3154 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Veranda Pool Suite - King

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 3155 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Lagoon & Sunset Rooftop Pool Villa

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 2385 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Beachfront Lanai Pool Suite -Queen

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 3154 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Balcony Pool Suite

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 2464 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Wellbeing Sanctuary Pool Villa - King

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 3466 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Bliss Pool Villa

cleanliness

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 3153 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen, Banyan Tree Mayakoba is near theme parks and on a private beach. El Camaleón Mayakoba Golf Course and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Travelling with kids? Don't miss Xcaret Eco Theme Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Playa Xcalacoco - 8 min drive
  • Gran Coyote Golf - 9 min drive
  • Tres Rios Ecopark - 9 min drive
  • Quinta Avenida - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • 5th Avenue - 17 min walk
  • Miso - 16 min walk
  • Buffet Sunset - 16 min walk
  • Restaurante Hacienda - 18 min walk
  • Mamma Mia - 17 min walk

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides 18 holes of golf, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sunloungers and kayaking. Treat yourself to a Swedish massage, a body scrub or aromatherapy at the on-site spa. The on-site restaurant, Sands Beach Club, features ocean views and international cuisine. The health club offers fitness classes and yoga classes; other things to do include archery, boat tours and ecotours. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and 4 outdoor tennis courts
  • A local area shuttle, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 161 rooms have comforts, such as private plunge pools and 24-hour room service, as well as thoughtful touches, such as premium bedding and pillow menus.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch HDTVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and recycling

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 56.8 for adults and USD 28.4 for children
  • 1 restaurant
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sands Beach Club
  • Oriente
  • Cello
  • Saffron
  • Tomahawk Open Fire Latin

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Archery
  • Boat tours
  • Children's pool
  • Designer shops
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Playground
  • Private picnics
  • Sailing
  • Sauna
  • Steam room
  • Tennis
  • Wine-tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3310 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Books
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Films for purchase

Food and drink

  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Eco-friendly cleaning products used
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private pool
  • Recycling
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 21 Apr 2024 start from HK$4,967.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Banyan Tree Mayakoba?

Self-parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Checkout is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

Banyan Tree Mayakoba Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 994 reviews" "
Rating 8 - Good. 97 out of 994 reviews" "
Rating 6 - Okay. 19 out of 994 reviews" "
Rating 4 - Poor. 5 out of 994 reviews" "
Rating 2 - Terrible. 7 out of 994 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Stayed 5 nights in Mar 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get ready to be the most relaxed you have even been , spa space is tiny and needs to be upgraded in my opinion
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have traveled to Banyan Tree Mayakoba over the last 10 years, the villa style format with private pools is amazing and very private, the spa is probably the best service you may ever experience. I think it could be even better if there were more options for dining, updating some of the villas (as the property is now 15 years old) and while there is a heavy staff presence the focus on service and engagement of requests could be improved. Overall always an amazing experience and if you are looking for private, safe and secluded time with your partner/spouse this is hands-down the best option in Rivera Maya.
Stayed 7 nights in Mar 2024

8/10 Good

Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the property, the service was excellent. It's a beautiful place to relax and do nothing but the main issue I had was the prices for the dining and spa. They were exorbitant. Luckily for us we had a rental car and could eat outside the property. We ate lunch & dinner once. The dinner was $300 USD for a shared appetizer and main course with 4 drinks. Yes, you read it right, $300. If you're a billionaire, this is the place for you, they even have a special check-in area for those I assume are mover's and shaker's.
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert Terence Cox,, Branson

Stayed 4 nights in Feb 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Resort experience I’ve had will be returning this year with friends.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star restaurants and service
Stayed 5 nights in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property … incredible service…Safron Asian restaurant excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad del lugar, la atención del personal en todo momento. La accesibilidad para trasladarnos dentro de las instalaciones fue excelente.
Stayed 3 nights in Oct 2023

10/10 Excellent

corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you
Stayed 5 nights in Dec 2023