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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
5.0 star property

Adults-only oceanfront luxury

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Ecotours
View from room
15 outdoor pools, pool umbrellas, pool loungers
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • All-inclusive
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
The price is HK$5,398
HK$6,547 total
includes taxes & fees
23 Sept - 24 Sept
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Room options

Available filters for rooms
Showing 3 of 14 rooms

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite River

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Luxury eco-certified property near Xenses Park
Located close to Xcaret Eco Theme Park and Xplor Theme Park, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides a free breakfast buffet, a free return airport shuttle and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, free beach cabanas and kayaking. Indulge in a hot stone massage, a detox wrap and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature ocean views and more. The gym offers fitness classes and yoga classes; other things to do include ecotours, hiking/biking and snorkelling. In addition to an art gallery on-site and a shopping centre on-site, guests can connect to free in-room WiFi.
Other perks include:
  • 15 outdoor pools with a waterslide, 3 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • Free bike hire, a free beach club on-site and a 24-hour front desk
  • Massage treatment rooms, a lift and a paddleboard on-site
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 900 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with premium channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Off-site tours

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Other inclusions

Transport to off-site activities

Awards and affiliations

Eco-certified property
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 10 restaurants and 2 coffee shops
  • 3 swim-up bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mercado San Juan
  • Arenal
  • Chino Poblano
  • Ta Xhido
  • Encanta

Things to do

  • 15 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Art gallery
  • Designer shops
  • Ecotours
  • Fitness centre
  • Free beach club
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Paddleboards on-site
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26372 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 4 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Yes, this property has 15 outdoor pools.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on 23 Sept 2024 start from HK$5,397.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 4 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Checkout is at noon.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only located?

Nestled on the beach, this Playa del Carmen property is within 2 mi (3 km) of Xenses Park, Xcaret Eco Theme Park and Xplor Theme Park. Ferry to Cozumel and Quinta Avenida are also within 6 mi (10 km).

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1374 out of 1722 reviews" "
Rating 8 - Good. 169 out of 1722 reviews" "
Rating 6 - Okay. 70 out of 1722 reviews" "
Rating 4 - Poor. 55 out of 1722 reviews" "
Rating 2 - Terrible. 54 out of 1722 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nia

Stayed 3 nights in Aug 2024

10/10 Excellent

Marco Vinicio Ortega

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and bars at the resort exceeded my expectations with their high-quality ingredients. Every dish was fresh and bursting with flavor. The variety of options available was impressive, catering to all tastes and preferences. With everything conveniently located within the resort, it made for an incredibly enjoyable and hassle-free experience. Overall, I had a fantastic time and would highly recommend it to anyone looking for a great culinary experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

javier, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent propriety very safe . All worker very professional and kind. Very happy with every experience
Stayed 4 nights in Sep 2024

10/10 Excellent

chris

Stayed 4 nights in Aug 2024

10/10 Excellent

Qiyun

Stayed 2 nights in Aug 2024

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
XCARET DOES NOT CARE ABOUT YOUR HEALTH. After testing positive for COVID we tried to communicate with XCaret and Expedia to identify a best path forward. This was supposed to be our honeymoon, and they were not understanding at all. After we asked if we could simply get new dates instead of cancelling as we really still wanted to go, we were told they were going to ask the supervisor after we shared our records proving our illness. Further, my husband is susceptible to severe COVID, and we had no choice as we could not risk severe reactions abroad. Not only were we sick and struggling to make calls at the time, they didn't care. The refund was rejected although we asked for alternative dates as well. They would rather have people come with COVID than accommodate. This is unethical and just downright taking advantage of their customers. Not only are they money hungry -- I'm sure they have put other customers in this position, and I'm sure they have been given no choice but to go COVID positive or lose money (this is honeymoon funds from guests!!!) Who would want to go to this place knowing that they force COVID positive customers to show up. After making us wait for days for a response, they didn't allow for a conversation and simply rejected. The customer service has been infuriating as anyone you talk to simply say "they need to talk to a supervisor" and don't allow you to talk to anyone. DON'T GO HERE UNLESS YOU WANT COVID.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julio

Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing facility! Made us feel welcome and at home and was just overall a great experience! Will definitely be visiting again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Farrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Roxana

Hotel refused to move my date or partially refund $900 I paid for one night. I would expect Expedia and the hotel be understanding of my medical emergency but no courtesy was extended whatsoever.
Stayed 1 night in Aug 2024

10/10 Excellent

Coty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECCOMEND. Everything exceeded my expectations!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Julia Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so beautiful !
Stayed 4 nights in Aug 2024

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very big property. Great for any occasion or relaxation!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very large area with lots of activities. The parks are included which makes the price very worth it.
Stayed 2 nights in Aug 2024

6/10 Okay

Jose Alberto

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Food was good. Old building. Staff Bad attitud.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Quetzalli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time was a joy at this resort. The quality remains and everything is high standard. Im usually not a fan of most resort food but at the Arte, the food was excellent. Overall tho above the rest, is the service. Whatever we needed was provided. There were many who provided excellent service but to highlight a few: Juana - the best server up on the rooftop ba en Casa Del Diseno. Whenever we needed a drink, she would have it for us. Also thank you to Karen, Sheila, Martin, Charly and Ruben. We definetly would love to be back at this resort!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracy Duran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! I left an item in the bathroom and the staff was able to track it down and return it to me. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
Gorgeous
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024