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Reviews of Meliora By Bunik

2.5 out of 5
Meliora By Bunik
Calle 10 Nte Bis, entre Ave 20 y Ave 25, Playa del Carmen, QROO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 659 reviews" "
Rating 8 - Good. 118 out of 659 reviews" "
Rating 6 - Okay. 18 out of 659 reviews" "
Rating 4 - Poor. 9 out of 659 reviews" "
Rating 2 - Terrible. 12 out of 659 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente solo el internet era malísimo estuve hospedada una semana y ningún día me Funcionó bien, le comenté a la recepcionista pero jamás me solucionaron nada
Stayed 7 nights in Apr 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies are the stars of this hotel. They strive to maintain everything clean at all times
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in middle of playa del Carmen
Stayed 1 night in Apr 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Octavio

Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Meliora by BUNIK on 29 Apr 2024
gracias!

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff but we were withou electricity and water form2 days
Stayed 5 nights in Apr 2024

8/10 Good

Lanzette

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great property with more than adequate space but it could be improved by adding a hand wand in the shower and more hooks for hanging towels. Also, a slow cooker rather a microwave would be more helpful in the kitchen. Our last two days were interrupted by power, internet and water outage…just AWEFUL. Toilets could not be flushed and we could not shower for our trip home. I would stay again if a refund was offered and improvements were evident in future reviews. Customers who experience these awful conditions should be offered a free night or two should they return in the future.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for me. Next to Walmart, Bus Station, OXXO, and near El Fogon. Quiet! Sometimes they have concerts in front of the police station a couple blocks away, but not when I was there.
Stayed 2 nights in Apr 2024
Response from Meliora by BUNIK on 10 Apr 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, which is its strong point. The swimming pool is large but most of the deckchairs are broken and there is no beach umbrella. The first day the door lock was broken, our room remained open for 24 hours, anyone could enter, it was really disturbing. There was dust under the bed and above the wardrobe.
Stayed 10 nights in Mar 2024
Response from Meliora by BUNIK on 10 Apr 2024
Muchas gracias por hacernos saber sus inquietudes mismas que tomaremos muy en cuenta para mejorar en todos los aspectos.

8/10 Good

Shamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was ok but has plenty opportunity for improvement it’s clean yes the bed was a bit hard and a/c was cool but it didn’t blow snow however the atrium area is set up beautifully if you’re into scenery and pictures there’s plenty for that ado bus terminal is a block over coco bongo is literally right on same street and near 5th Avenue
Stayed 1 night in Apr 2024
Response from Meliora by BUNIK on 4 Apr 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Jordan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and helpful staff, safe neighbourhood and very walkable. Great amenities nearby. Had a great stay.
Stayed 4 nights in Dec 2023
Response from Meliora by BUNIK on 2 Apr 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Darren

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a month during COVID. Now we come back 3 or 4 times a year. This no fuss apartment style hotel rooms with a kitchen make life simple whilst here. With so many places within walking distance this is a fantastic location. Already booked our next trip back!
Stayed 7 nights in Mar 2024
Response from Meliora by BUNIK on 28 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

cecilia

Liked: Cleanliness
Wonderful place, staff was extremely friendly. Short walk to Quinta Avenida and a night marquet a block away
Stayed 4 nights in Mar 2024
Response from Meliora by BUNIK on 28 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Maria

Liked: Amenities
I really like this hotel is nice and comfortable. Daniel received us well and with a smile, we asked him for a place to eat and his recommendation was great. Thank you Daniel and thanks everyone! P. S. We only stayed one night.
Stayed 1 night in Mar 2024
Response from Meliora by BUNIK on 26 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

4/10 Poor

Jefferey Lloyd

Disliked: Staff & service
No hot water even after mentioning it to front desk
Stayed 5 nights in Mar 2024
Response from Meliora by BUNIK on 19 Mar 2024
Muchas gracias por hacernos saber sus inquietudes mismas que tomaremos muy en cuenta para mejorar en todos los aspectos.

8/10 Good

Mia Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in a lovely spot in town, walking distance to everything. The hotel was kept clean and the roof top pool was great. The only issue was our first room had very limited water pressure in the shower and the water was rarely warm. Other guests seemed to have the same issue. The water pipe did also burst in our room at 2:30am and due to the amount of water we were moved to another room. The reception staff was excellent with handling the situation in a timely matter and made sure we were taken care of. I would stay at this hotel again but I would spend the extra money to have a better room. The lower budget room was definitely well used but the upgraded suite was more clean and had water pressure and hot water in the shower. You definitely get what you paid for.
Stayed 7 nights in Mar 2024
Response from Meliora by BUNIK on 19 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from Meliora by BUNIK on 13 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Meliora by BUNIK on 8 Mar 2024
Thank you!

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern boutique hotel one block from ADO bus station, one block from the restaurants, quiet, good AC. There is a small kitchenette in the room. A great deal for the low price!
Stayed 1 night in Mar 2024
Response from Meliora by BUNIK on 6 Mar 2024
Thanks for the review!

8/10 Good

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. In general, great value. Walkable to everywhere. Good restaurants close by. Parking lot is a little small for standard SUV but outside parking is available if you’re willing to pay 10 pesos per hour. It has some mosquitos but I guess it’s expected in this area.
Stayed 3 nights in Mar 2024
Response from Meliora by BUNIK on 7 Mar 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

6/10 Okay

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had roaches and parking garage is very hard to get in to.
Stayed 5 nights in Feb 2024
Response from Meliora by BUNIK on 2 Mar 2024
Muchas gracias por hacernos saber sus inquietudes mismas que tomaremos muy en cuenta para mejorar en todos los aspectos.

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó y el chico de recepción muy amable
Stayed 1 night in Feb 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was hot tub not heated, but otherwise had a perfect stay over the five nights we were here. Everything you need is within walking distance. ADO bus stations, restaurants, grocery stores and most importantly the BEACH! Staff was friendly and helpful, and room was cleaned everyday. Highly recommend.
Stayed 5 nights in Feb 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

8/10 Good

Lilita

Liked: Cleanliness
Our overall experience was very good. The rooms are spacious and nicely equipped. The kitchenette was much larger than we expected and we made very good use of it. The rooftop terrace exceeded our expectations. We appreciated the size and style of the safe. A 5 to housekeeping!
Stayed 14 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful! Close to everything including walmart
Stayed 7 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location & stay was great!
Enjoyed the stay! Definitely coming back when in the area!
Stayed 1 night in Feb 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

8/10 Good

Kwanghee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night and staffs were really friendly. The room is spacious with everything you need. There are some minor things that should considered. a bit low water pressure and low water temperature at shower.
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

8/10 Good

Bawneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Mauro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

6/10 Okay

Sikander

Travelled with partner
Pros- clean, helpful staff, well equipped ,location a short distance away from the crowded areas, near Walmart. Cafe and corner store near by. Cons- no internet for 11/2 day , on 3rd floor water pressure was weak, no restaurant or dispensing machine on site. It’s more like a 3 stars Airbnb( with individual owners)
Stayed 4 nights in Jan 2024
Response from Meliora by BUNIK on 2 Mar 2024
Muchas gracias por sus comentarios, nos ayudan mucho a mejorar la experiencia de todos nuestros visitantes.

10/10 Excellent

William Chesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great to walk everywhere, and roof top pool (since beach is really small). Only issues were that the bed was very firm and water pressure in the shower was low.
Stayed 7 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Kenneth E, Menno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 3 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Juan Paulino

Stayed 2 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

4/10 Poor

Jay

The sheets were not clean clean. We asked them to change the sheet and they did.
Stayed 2 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , very accommodating staff, great value.
Stayed 13 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

DIANNE

Stayed 1 night in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

Juan

Stayed 1 night in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

10/10 Excellent

MOONHUN, MIAMI

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abandon hope all ye who enter here.
Front desk personel unhelpful and uncaring from the start. Just extremely poor attitude. Houskeeping did nothing. no fresh towels a tiny piece of used soap. No coffee. I was happy to leave. The Hell brothers couldn't drag me back.
Stayed 2 nights in Dec 2023
Response from Rodrigo Hinojosa on 11 Jan 2024
We are surprised by your comment, given that for your 2-night reservation, you requested a change after the 1st night, which was agreed to without any problem or cost.In that order of ideas, on your first night, you receive a clean room, and for your change as well, which is why we find your review disconcerting.After his change, he left 2 useless towels, and they were changed at no cost.We hope you come back soon to change your point of view.Greetings

10/10 Excellent

Anabel

Liked: Cleanliness, property conditions & facilities, room comfort
Great Value!
Overall great value! Location is great, a few blocks away from the main Quinta Avenida. Lots of markets, food, coffee shops around. Very safe and walkable area. Room was clean, spacious and comfortable. Very reasonably priced, would recommend!
Stayed 3 nights in Dec 2023
Response from Meliora by BUNIK on 24 Feb 2024
Muchas gracias por su comentario, nos da mucho gusto que su estadía haya sido placentera. Los esperamos pronto de vuelta.

8/10 Good

ORLANDO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
During my time there the elevators were out of service
Stayed 6 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
The hotel is great. A short 4 minute walk to 5th Avenue or the beach. Walmart and the Ado bus station are a couple of blocks away. I found the bast thing about this hotel was the great staff members at the front desk. To Daniel, Dania, Bianca and Armando, thank you again for all the great service and useful information.
Stayed 2 nights in Dec 2023

10/10 Excellent

navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Xiuyi

Stayed 2 nights in Dec 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely loud with someone coughing down the hallway and a dog barking non-stop for more than 24 hours. I also found a gecko on the side of my bed under the sheet. I notified the front desk (male working) and specifically asked if he could bring a container with him to catch it. Instead of doing that he decided to try to grab it with his bare hands. The gecko escaped underneath the bed. He said “they’re harmless and nothing I can do”. I told him he shouldn’t have let it run under the bed. I said we now need to move the bed unless he “wants to give me another room for the night” and he simply said “we’re all full tonight”. I pulled the massive, heavy king size bed out from the wall and he didn’t even offer to help. Instead he said he had to get back to the desk even though it had been less than 2 minutes (and he could have called another staff person to help instead). Sure enough, the gecko was found under the bed as soon as I pulled the bed out from the wall. I got a small plate and glass cup to try to catch it (again he should have brought a container or even water bottle with him, as originally suggested) and instead I accidentally killed it. Further, the room was very messy and in bad shape - damaged furniture, the toilet paper holder didn’t even sit straight so I couldn’t use it, the water was freezing at all hours the light switch was broken, the fridge wouldn’t stay closed, the towels had huge holes in them, and sheets had tears and holes and stains
Stayed 4 nights in Nov 2023

10/10 Excellent

Erika Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very quite and clean. Coming back soon.
Stayed 3 nights in Nov 2023
Response from Meliora by BUNIK on 29 Nov 2023
Hi, good morning, Thanks for the review! Cheers.

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Friendly staff. Large, spacious rooms. Walkiing distance to 5th Avenue.
Stayed 1 night in Nov 2023
Response from Meliora by BUNIK on 29 Nov 2023
Hi, good morning. Thanks for the review! We appreciate your comments. Cheers!