Ha Long Poem Mountain Hotels

"The room was excellent, the front desk staff was good but Chan in particular excelled. She was so helpful, polite and friendly that it made my stay. I don't go to another country expecting them to speak English, it is the world's second choice for a language and the main language of tourism so its was a bonus that Chan spoke very good English. Great value, friendly servers for breakfast and very efficent cleaning staff. Most important to me was that it was what it appears to be on the listing. The area is non-touristy, and relatively quiet. "

"Wonderful hotel with wonderful staff.My experience there was great.The food choices are a little bit limited and a little bit pricey, but if you want to stay in the hotel and eat, you couldn't ask for better because they treat you amazing loved the place would definitely stay again"

"Best little secret in the area. Had the coldest air conditioning and the location was dead center everything i wanted to be next to."

"Staff were friendly, food was tasty and rooms were modern. The air con needed to be a bit more powerful or fixed but the fan they left in the room helped. In a quiet area. Restaurant was good and a reasonable price. Also beer was the cheapest we had seen. Forgot to take pics of the room. "

"The room was spacious and clean. I get the feeling this was once a beautiful hotel but is now dated and showing signs of neglect. The shower is a poor design that floods the bathroom. The cold water quit and we couldn’t flush the toilet. No restaurant. The staff were very nice. The price was reasonable. "