6/10 一般
Yasmine
与配偶出行
2025 年 10 月 21 日
不满意：服务设施，清洁度
While the location and general setup were fine, I was quite disappointed with several aspects of our stay. The sink was clogged for the duration of our visit, and both the room and outdoor area were not as clean as expected. I ended up tidying the space myself to make it comfortable.
Additionally, my partner and I stayed for three nights but only received one towel each. Although we were eventually able to access additional towels from a storage room, this wasn’t a great experience.
The amenities listed online didn’t align with what we received. For instance, the “luxury linen” and “vanity kits” described were not provided, and overall the room quality did not reflect what was advertised. The shower also lacked a door, causing the bathroom floor to flood each time we used it.
I have images documenting the cleanliness issues and would be happy to share them if helpful. I wanted to bring this to your attention as I believe there’s an opportunity to improve the guest experience for future visitors.
Yasmine
2025 年 10 月入住 3 晚