「We had a superior sea facing suite, but on entrance we were disappointed and unsure if we had been given the correct room. It was located on the first floor and at the end of the main building. At first sight it all looked great but soon it became apparent that more care is required. Dents in floor, old, sagging furniture, balcony floor stained, a very small tv in the lounge, just a general feel. The suite was very spacious and with a great and fully equipped kitchen, including dishwasher and...
「We had a lovely stay at Carlyon Bay Hotel near Charlestown. The hotel is very nice inside, clean and well presented.
The staff were really helpful, friendly and polite throughout our stay, always happy to help and make sure everything was just right.」
「Really lovely stay and a great surprise. The room was much bigger than we expected and we were really pleased to find that the kids effectively had their own little room within our room, with really good-sized bunk beds. It made such a difference travelling as a family and everyone had plenty of space.
The staff were absolutely outstanding, genuinely friendly, welcoming and helpful, and really added to our stay.
The room was comfortable, the water pressure in the shower was excellent and,...
「We arrived at the hotel late and upon arrival had a sign saying under renovations.
No pool/spa/gym/food.
Room was ok. However interconnecting door unlocked which puzzled the staff as to why we would want to lock it.
2nd night bar then closed and had to request more milk pots as no laundry service/restock had taken place.
Overall disappointed with the stay and feel it should be closed during renovations. The resort could be amazing but needs a lot of repairs.
For what was a basic room...
「The beds were far too soft, the base had springs rising up in it and was stained, looked years old. I shared a superior twin room with a friend for one week, the friend who I was with had to put the mattress on the floor after the first night due to back ache, there was no provision for a new base. By the end of the week my neck and shoulders were painful.
Apart from this the staff were helpful, the room and hotel was clean, the view from our sea view room could not have been better, breakfast...
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