They put us in a room that was too small for our family. We had a family for 4 and they put us with one king bed. We asked for a different room and got a king with a twin sofa bed. Still small, and not what we booked, but we made it work. The bathroom door was see-though. We woke up anytime someone turned the light on in the bathroom during the night. The plug-ins and usb ports didn't work for charging our phones on the nightstand. After both our room cards stopped working, they offered to move us to a bigger room. We had the same problem with the bathroom door and usb/plug-ins in the new room.