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Reviews of Royal Inn

2.5 out of 5
Royal Inn
1600 Kendall Ave, Portsmouth, OH

Reviews

6.0
Rating 10 - Excellent. 16 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 19 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 25 out of 103 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam on 30 Jan 2024
Thanks

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very old too soft bed
This place was pretty horrible. The bed was over soft in about 27 years old. The bathroom was so disgusting that I didn’t wanna go in there. The floor was dirty things are falling off the walls and it smelled horrible! The only benefit they had… I don’t remember.
Stayed 1 night in Oct 2023

2/10 Terrible

Vickie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Dale

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found the Royal Inn to be very outdated and in need of repair and cleaning. The highlight was a very nice bed and linens.
Stayed 2 nights in Oct 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ac was good and cold. Many cable channels.
Ok for the price. New older veteran at front desk. He treated us well.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Considering it was the only available room in the city of Portsmouth, OH, we really had no other choice than "The Four Keys" this was the better choice. However this place was nowhere near "Royal" we were put in a room that reeked of cigarette smoke, it was very dingy, the door looked as if it had been broken into more than once.
Stayed 1 night in Aug 2023

4/10 Poor

Dean

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

DEVIN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
Just a nice n cheap place to stay
Stayed 1 night in Jul 2023

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities
This motel is in horrible disrepair. Rooms are dirty, no hot water, smells moldy.
Stayed 3 nights in Jun 2023

2/10 Terrible

Michael

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Dirty dirty and dirty
Stayed 2 nights in May 2023

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
A very clean room and friendly staff
Stayed 1 night in Apr 2023

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ABSOLUTELY AWFUL
Dirty, burn holes in everything curtains, sheets, bed, mattress everything
Stayed 2 nights in Apr 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of a low cost gem. It was actually a nice little place for the lower cost. The room was clean and cozy.

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there on a Friday and Saturday night. Friday night our neighbor next door was beating the pulp out of a woman the whole night. The second night (Saturday) consisted of 5-6 mid 20s guys yelling and screaming while blasting music in their cars and speeding around the small parking lot. Fights broke out, yelling, it was ridiculous. Stay at your own risk, and make sure to be packing. Our door frame showed signs of being kicked down several times. 2/10 only because it was just a place to sleep in between travels. Rooms had sagging ceilings, leaking sink and shower, smelled like mold and bleach. Wouldn’t stay for free.
Stayed 2 nights in Mar 2023

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower
A nice little cozy room. The shower looked iffy, but the water pressure was the best ive had, i know its silly, but that morning shower felt so good
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Royall stay .
I was disappointed that the picture in my room was hung upside down .
Stayed 1 night in Oct 2022

10/10 Excellent

Destine

Stayed 1 night in Sep 2022
Response from Sam on 27 Sept 2022
Thank you.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Address issue with hotels.com.
Only problem the address should be portsmouth ohio. I have mentioned this many times. Royal inn is in ohio not in kentucky.
Stayed 1 night in Sep 2022

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Amenities
Needs updating
Stayed 2 nights in Sep 2022

2/10 Terrible

Harold N Anita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was not taken care of. Room looked terrible. Pillow cases with holes. Walls dirty and floor.
Stayed 1 night in Aug 2022

8/10 Good

Andres

Business traveller
Stayed 2 nights in Jun 2022
Response from Sam on 14 Jun 2022
Thanks

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It was easy to find and close to a good variety of restaurants. It is an older hotel and is showing its age but all we needed was a bed and a bathroom for the night, so it was perfect for our needs. The price was reasonable for this hotel.
Stayed 1 night in Apr 2022
Response from Sam on 26 Apr 2022
Thanks

8/10 Good

James

Stayed 1 night in Apr 2022

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Stayed 1 night in Mar 2022
Response from Sam on 26 Apr 2022
Thanks

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love front desk man nice smile
Stayed 2 nights in Feb 2022

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
This was a simple room for one night. Check was easy as well as check out system.
Stayed 1 night in Dec 2021
Response from Sam on 10 Dec 2021
Thanks

4/10 Poor

Bryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not well kept. Holes in the walls of the room. Basic maintenance not done.
Stayed 1 night in Oct 2021

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Mark

Business traveller
Liked: Staff & service
Budget
Budget place.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2021

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Value Few Ammenities
The rooms were very clean. There was no coffee, shampoo, tissues or clothes hangers or hair dryers in the room.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
At check in the gentlemen was very nice. I thought I had registered for 2 double beds and only got 1 queen. The bathroom shower curtain had mold on it, the white bathmat had a large gray/black spot on it right next to the little packaged soap. It was really out dated. The bed was very comfortable though.
Stayed 1 night in Jun 2021

6/10 Okay

Philip

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the worst motel I have ever stayed in. They charged me extra for my pet. The room was not clean and no ice. They had a police officer come around to the rooms in the morning. Did not feel comfortable at all.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Good service, low quality rooms
No fridge or microwave, floor sticky, nice man working the front
Stayed 1 night in Apr 2021

4/10 Poor

Danielle

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room i stayed in was nasty. The bathtub was falling apart. It was just NASTY
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in desperate need of updates. The staff was great and helpful. The beds were uncomfortable and the bedding was stained and had burn spots.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Smelled of cigarette smoke and there was bugs crawling on the walls.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing it was old ran down and looked lived in by junkies.
Stayed 1 night in Dec 2020

10/10 Excellent

Misti, Cross Lanes West Virginia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and quiet friendly front desk associates I have been there twice so far and about to go back for a couple more nights this week. I will always stay there when I travel to that area
Stayed 1 night in Dec 2020
Response from Sam on 8 Dec 2020
Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Christine

Stayed 1 night in Oct 2020