"I booked a 4 night stay. On the first morning the shower door which opened inwards jammed and I was trapped with no means of summoning help. The only thing which stopped me panicking was I had arranged to meet a friend for breakfast. She summoned assistance but as the door had been locked overnight for security they could not open it. The maintenance man took over 1 and a half hours to cut a large hole in the wall next to the lock and cut through metal using an axle grinder before entry. It took him a great deal of strength to push the faulty door inwards. I had been standing naked trapped for over 2 and a half hours. As a senior citizen who often travels solo, I am uncertain as to as to how long rescue would have occurred with no friend to raise an alarm. Possibly 5 days when I did not check out. Rooms were well sound proofed and staff could not have been alerted. It has taken 5 days for the manager of the hotel to communicate with me offering 50% discount which is totally inadequate to the gravity of the situation. It was a frightening experience which should never have happened. Health and Safety rules ignored. No alarm in the shower and no over ride of the locking mechanism. If it had been a medical emergency, I would be dead! It frightens me to think that if travelling alone it could have taken days before I was rescued"