「Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!」
「It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time.」
「The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so...
「We booked a room for 2, but an extra twin bed was already there, so we are given a room for 3. The room is classic, clean and comfortable, with good air conditioning (but only Reception can adjust the temperature ) The wooden floor squeaks when stepped on . During our stay the elevator was out of order for a few hours, but quickly fixed.
Breakfast is decent. Overall very one here is very nice .」
「Ett mycket prisvärt hotell högt upp på berget med en fantastisk vy ut över Luganosjön. Vi var nöjd med Allt, städ, frukost och en mycket trevlig och hjälpsam personal. 」
「Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can...
「We stayed at Hotel Bazzoni in Tremezzo and had the most fantastic stay. The location was perfect with Lake Views and directly across from the Ferry port. Our room was modern and fairly spacious. We relaxed at the pool. The breakfast was lovely. The bar was the best part. The staff were lovely and in particular Victoria who made the most outstanding cocktails. We had a cocktail in the grand hotel and returned to our bar as Victoria’s cocktails were far superior ⭐️ 」
"We booked a room for 2, but an extra twin bed was already there, so we are given a room for 3. The room is classic, clean and comfortable, with good air conditioning (but only Reception can adjust the temperature ) The wooden floor squeaks when stepped on . During our stay the elevator was out of order for a few hours, but quickly fixed.
Breakfast is decent. Overall very one here is very nice ."