外觀

普羅沃近大學斯利普套房酒店的評價

2.5 out of 5

評價

8.2

很好

10 分評分,優異;1001 則評價中有 469 則" "
8 分評分,不錯;1001 則評價中有 290 則" "
6 分評分,一般;1001 則評價中有 130 則" "
4 分評分,欠佳;1001 則評價中有 57 則" "
2 分評分,很差;1001 則評價中有 55 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Li

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 1 月住了 1 晚

10/10 優異

Yiqing

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
The staffs are friendly, the place is clean and comfy. But if you have a pet, you have to pay $10-20 for it. Essentially pretty good for stay
於 2023 年 8 月住了 1 晚
Front Office Manager 於 2023年8月28日的回應
Dear Yiqing,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff friendly, the place clean and comfortable. We strive to provide a welcoming environment for all our guests, including those with pets.We do have a pet policy in place to ensure the comfort and convenience of all guests. The associated fee helps us maintain the cleanliness and quality of our accommodations for everyone. We appreciate your understanding in this matter.We're pleased that you had a positive overall experience during your stay. Should your travels bring you back to the area, we'd be happy to welcome you once again.

6/10 一般

Jacie

家人同遊
讚好:職員與服務
Staff was very friendly and helpful. The front desk and layout of the motel is different. Continental breakfast was ok - not a lot of variety. Property was quiet and easy to access. Parking was easily available.
於 2024 年 5 月住了 1 晚

10/10 優異

Shauna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff at the counter to check us in were very courteous. We were given directions to eating places for our choice. We had a room on the main floor which was convenient for our age and limitations. Excellent experience
於 2024 年 5 月住了 1 晚

8/10 不錯

Alvin

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚

6/10 一般

Christopher

It’s an older property, but it was clean.
於 2024 年 5 月住了 1 晚

8/10 不錯

Briana

讚好:整潔度、職員與服務、設施服務和住宿狀況
I feel like the location was great and seemed safe. The hotel was nice enough, although a little outdated and rundown in certain areas, overall it was a nice place. The door had trouble closing completely, So I had to make sure it was closed AND locked before I left the room. Also, the window was unlocked when I got into the room. So as a woman, traveling alone, I had to make sure the room was empty. But I really enjoyed my stay here! The staff was nice and the area was convenient for food and experiences nearby.
於 2024 年 5 月住了 2 晚

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is affordable and very convenient!!
於 2024 年 5 月住了 1 晚

6/10 一般

Aliaksandr

親子同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
I have always loved these hotels and prefer them over others for business and family trips. But this location spoiled the entire impression of the previous experience.
於 2024 年 5 月住了 1 晚

6/10 一般

Harvey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It would be good if the curbing in the parking lot south of building (registration entrance) was cut down (like for handicapped). Hard to pull suitcases up and over the curb. Ice machine empty.
於 2024 年 5 月住了 1 晚
Sleep Inn Provo 於 2024年5月6日的回應
Dear Harvey,Thank you for taking the time to provide feedback about your recent stay. We apologize for any inconvenience you experienced with the curbing in the parking lot and the empty ice machine.We will address the curbing issue to ensure easier access for guests, particularly those with luggage or mobility concerns. Additionally, we will work on improving our ice machine maintenance schedule to prevent it from running empty in the future.Your comments are valuable to us as they help us identify areas for improvement. We hope you will consider staying with us again, and we assure you that we will make every effort to provide you with a more seamless and enjoyable experience next time. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

10/10 優異

Debra

讚好:整潔度、職員與服務和住宿狀況
Very nice accommodations!
於 2024 年 4 月住了 2 晚
Sleep Inn Provo 於 2024年5月6日的回應
Dear Debra,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your accommodations during your stay. If there's anything specific you loved or any suggestions you have for us to make your next stay even better, please feel free to share. We look forward to welcoming you back in the future!

8/10 不錯

Martha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年5月6日的回應
Dear Martha,Your feedback is truly valuable to us, thank you. We take guests' feedback seriously and we use them to improve our services we provide. If there is anything specific you would like to share, please let us know.Thank you once more for your review. We are already looking forwards to your next stay with us.

8/10 不錯

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Worst water pressure ever. Very loud AC unit. Otherwise very good hotel
於 2024 年 4 月住了 3 晚

10/10 優異

Krystal

於 2024 年 5 月住了 1 晚

8/10 不錯

Beverly (Fort Saskatchewan)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Did not like walking past the smoking area right outside the doorways. Our room was comfortable and clean. Not very soundproof though but didn’t bother us too much.
於 2024 年 5 月住了 1 晚

8/10 不錯

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access from freeway Quiet and breakfast was good Bed comfortable and room clean The whole facility was well kept and area surrounding it as well
於 2024 年 4 月住了 1 晚

6/10 一般

Christina

於 2024 年 4 月住了 1 晚

8/10 不錯

Jessica

讚好:整潔度、職員與服務和住宿狀況
It was ok
於 2024 年 2 月住了 1 晚
Sleep Inn Provo 於 2024年4月30日的回應
Dear Jessica,Thank you for sharing your feedback with us. We appreciate hearing about your experience, and we're glad to hear that your stay was okay. If there are any specific areas where we can improve or any suggestions you have for making future stays better, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 不錯

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel. Only two complaints is that our AC unit was very loud and the water pressure was extremely low. The worst water pressure of any hotel I’ve ever stayed.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月29日的回應
Dear David,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the loud AC unit and low water pressure during your stay. Your comments are valuable to us as we work to continually improve our facilities and guest experience. We will address these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is very comfortable. It was a fast check in. Great service
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月25日的回應
Dear Robert,Thank you so much for your positive review! We're thrilled to hear that you found our accommodations comfortable and that you experienced a speedy check-in process. Providing great service is always our goal, and we're glad we could make your stay enjoyable. We hope to welcome you back again soon!

8/10 不錯

Gordon

讚好:整潔度、職員與服務、設施服務和住宿狀況
It is good. I do not like surveys. I did this survey already and you send it again. Why? You have my review. Please do not ask agaon.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月25日的回應
Dear Gordon,Thank you for sharing your feedback with us, and we apologize for any inconvenience caused by receiving the survey again. We appreciate your input and understand your preference regarding surveys. Your feedback is valuable to us, and we'll make sure to review our survey distribution process to avoid sending duplicate requests in the future. We're glad to hear that you had a good experience overall, and we hope to have the opportunity to welcome you back again in the future. If there's anything else we can assist you with, please let us know.

8/10 不錯

Donald

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月25日的回應
Dear Donald,Thank you for taking the time to review your recent stay with us. We will use your feedback improve our services we provide guests. If there is anything you would like to share or suggest, please let us know.Thank you again and we hope to have the opportunity to host you again in the future.

8/10 不錯

Linda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月24日的回應
Dear Linda,Thank you for taking the time to review your recent stay with us. We will use your feedback to encourage our services we provide. If there is anything you would like to share, please let us know.We look forward to seeing you again soon.

10/10 優異

Bonnie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Our only complaint would be the train horn at night time. Seemed to blow every hour or so!!
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月24日的回應
Dear Bonnie,Thank you for your feedback on your recent stay. I apologize for the inconvenience the train horn interrupting your rest. We will see if the next time you visit we can offer a more quieter area for a more peaceful rest. We hope to have the opportunity to host you again and provide a peaceful stay.

8/10 不錯

Scott

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stay here for business a few times a year. Clean, safe, and convenient.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月23日的回應
Dear Scott,Thank you for your kind words! We are ecstatic you chose to stay with us again and that our services meet with your expectations. We make every effort to ensure all guests have a positive experience.We are grateful for your support and hope to have the opportunity to welcome you back for another positive experience.

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月23日的回應
Dear Karen,Thank you for choosing us and for sharing your thoughts. We will use your feedback to encourage our services we provide guests. If there is anything you would like to share, please let us know. Your feedback is invaluable to us, and we are thrilled to have left a positive impression. Until next time!

10/10 優異

Lenora (Billings)

讚好:整潔度、職員與服務和住宿狀況
Easy to find and very comfortable
於 2024 年 3 月住了 1 晚

10/10 優異

Troy

讚好:整潔度、職員與服務和住宿狀況
Staff very friendly Room very clean
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月21日的回應
Dear Troy,Thank you for sharing your feedback about your recent stay with us. I am so glad you found our staff friendly and room clean. We do our best to ensure guests feel comfortable during their stay.If there is anything more you would like to share, please let us know.We look forward to hosting you again in the future.

8/10 不錯

Jan

於 2024 年 4 月住了 1 晚

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務和設施服務
All was good
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月17日的回應
Dear John,We are honored to receive your feedback and respond to your comments. I am pleased to hear that you thought our hotel was good. We strive to continue providing great services to guests.Your feedback is invaluable to us, and we are thrilled to have left a good impression. Until next time!Kind regards,

10/10 優異

Lillian

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property! Gorgeous shower. We had a great time.
於 2024 年 4 月住了 2 晚
Sleep Inn Provo 於 2024年4月16日的回應
Dear Lillian,We are delighted to read your review and learn about your experience. Thank you for the high praise about our hotel and the shower. Your compliments put me on cloud nine as we ensure that all guests have a positive experience. I will make sure this is communicated with our team to encourage their services.Your satisfaction is our top priority, and we can not wait to host you again in the future.Best regards

8/10 不錯

Tony

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear Tony,We greatly appreciate you taking the time to leave us a review. Your 4/5 score will help us understand where our services can be improved. We strive to do our best to provide a great experience for guests.Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.

10/10 優異

R Jay

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear R Jay,Your feedback is truly valuable to us, thank you. I am pleased that you found our hotel of great value. We do everything in our power to ensure our services reflect the hotel's integrity.Once again, thank you for your review. We are already looking forward to your next stay with us.

8/10 不錯

William

伴侶同遊
讚好:整潔度和職員與服務
Good value. Shower was less than ideal. Very small and took forever to get any hot water.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear William,We are honored to respond to your review and address the concern about your shower. I offer my sincere apologies that the hot water took forever. I will pass this along to our maintenance to address this issue promptly. We appreciate your feedback and hope to have the pleasure of hosting you again soon.

8/10 不錯

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear Robert,Thank you for sharing your feedback with us regarding your recent stay. I am happy that our services met your expectations. We spare no effort to ensure guests have a positive experience with us.Your feedback is invaluable to us, and we are thrilled to have left a positive impression. Until next time!

10/10 優異

Joel (Quincy)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access right off I-15 and close to dining and shopping
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear Joel,Thank you for taking the time to leave a review. We're glad to hear that you found our location convenient with easy access to I-15 and nearby dining and shopping options. Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay in the future. If there's anything specific you enjoyed or if there's anything we can improve upon, please let us know. We appreciate your business!

6/10 一般

Slate

家人同遊, 親子同遊
讚好:設施服務和住宿狀況
The rooms are smaller than expected. The bedspreads were dirty (dried crusty stuff on one and the others greyish). The doors did not shut easily. TV remote did not work in one of the two rooms we had. None of the three requests were taken care of (the remote, late checkout, joining rooms). Location was good, breakfast was great and the pool was nice.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear Slate,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the cleanliness of the bedspreads, the difficulty with the doors, and the malfunctioning TV remote. This is certainly not the standard of service we aim to provide, and we appreciate you bringing these matters to our attention.Rest assured, we will address these issues promptly to ensure they are not repeated. Your feedback regarding the requests not being taken care of is also noted, and we will work to improve our communication and responsiveness in the future.We are glad to hear that you enjoyed the location, breakfast, and pool despite these challenges. If you decide to stay with us again, we are committed to making your experience much better. Thank you for choosing our hotel, and we hope to have the opportunity to exceed your expectations in the future.

4/10 欠佳

Taylor

伴侶同遊, 寵物同遊
讚好:職員與服務和住宿狀況
不滿:設施服務
For the price paid, and higher ratings I expected more. The tv volume didn’t work at all and there was no shower curtain. You can also hear everything it’s not sound proof at all so we had very poor sleep. The only thing that made the stay pleasurable was the friendly and accommodating staff.
於 2024 年 4 月住了 1 晚

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every time we go to this place is enjoyable Thank you for your efforts to make this place our favorite!
於 2024 年 4 月住了 1 晚

8/10 不錯

Amber (wvc)

家人同遊
讚好:整潔度、職員與服務和設施服務
Its a decent place to stay its got wear n tear but, the bed was comfortable & my room was clean. The a/c in my room didnt get to cool is really my only irk, I hate being hot. They served a free breakfast with a hot entre one day it was little cheese omelets & sausage & the other was scramble eggs & bacon along with a waffle maker & fruit/muffins, cereal, juice. Id stay here again.
於 2024 年 4 月住了 2 晚

8/10 不錯

Wendy

親子同遊
讚好:設施服務
This was a terrific place to take kids. We swam, we had a great breakfast, we swam again. They were careful to take care of us.
於 2024 年 4 月住了 1 晚
Sleep Inn Provo 於 2024年4月15日的回應
Dear Wendy,Wow! Thank you for sharing your experience with us. I am elated that you and your kids got to enjoy the pool and our breakfast. We do our utmost to ensure a positive experience for all guests. We, again, thank you for sharing your experience, it means the world to us. We can not wait to see you again on your next visit.

10/10 優異

Mikinlee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Rebecca (Price)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The breakfast was good. But I asked for some services that I didn't receive and when I informed them they apologize to me but made me do it for myself.
於 2024 年 4 月住了 2 晚

2/10 很差

Katrina

家人同遊, 商務旅客
讚好:整潔度
不滿:職員與服務和住宿狀況
The staff at this hotel were very rude! We caught them 3 times talking badly on their own customers! Our room had urine all over the floor and toilet the toilet had urine and toilet paper in it as if it was not even cleaned. The room itself spelled awful like urine! When we notified the front desk the lady told us to come get cleaning supplies and we could clean it ourselves due to no staff available to clean the room! We WILL NEVER stay here again or recommend it to anyone!! The lady told us when we explained we should t have to clean it that we have the option of leaving. It was mind blowing the service here never again will we stay with them or any hotels affiliated with them!!!!!

10/10 優異

Ken

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to I 15. Pictures an recommendations from others.
於 2024 年 4 月住了 1 晚

8/10 不錯

Paul

讚好:整潔度
It was a comfortable stay. Facilities are little old and lobby area feels a little confined, but everything was kept clean and tidy.
於 2024 年 3 月住了 2 晚

10/10 優異

Bryan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet area. A good mix of dinning options within walking distance. Area very clean and quiet.
於 2024 年 3 月住了 1 晚

6/10 一般

Wayne

於 2024 年 3 月住了 1 晚
Sleep Inn Provo 於 2024年4月22日的回應
Dear Wayne,Thank you for sharing your feedback with us regarding your recent stay. Your feedback is valuable to us, as we use it to see where we can improve our services. If there is anything you would like to share about your recent experience, please do not hesitate to let us know. Your feedback is important to us, and we hope you come visit us again in the future.

10/10 優異

Jaeyoung

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
The front desk team were great!
於 2024 年 3 月住了 3 晚