Outdoor pool, pool loungers
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Reviews of Hotel Katarma Galapagos

3 out of 5
Hotel Katarma Galapagos
Alsacio Northia and Esmeraldas Street, Esquina Algarrobos, San Cristobal, Puerto Baquerizo Moreno, Galapagos Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 67 reviews" "
Rating 8 - Good. 23 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great artsy hotel. Super clean. Great service.
Stayed 5 nights in Apr 2024
Response from Jenny on 26 Apr 2024
Dear Joel,Thank you so much for your wonderful review! We're delighted to hear you enjoyed the artsy vibe of our hotel, along with our commitment to cleanliness and high-quality service. We strive to create a unique and welcoming experience for all our guests and are thrilled we were able to do so for you. Looking forward to welcoming you back for another stay with us!Kind regards,KATARMA TEAM

8/10 Good

Matt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very chill, clean and quiet. Nice little pool to jump in and refresh. There is a nice little patio/lounge area that is totally underused. It would be nice to have a little music out there and offer drinks in the afternoon and evening. A sign on the bar said that they have drinks but no one was ever there. The breakfast is nice. Very simple and basic but tasty, filling and good coffee while you chat with the other travelers.
Stayed 2 nights in Apr 2024
Response from Jenny on 26 Apr 2024
Dear Matt,Thank you for taking the time to share your experience and for the positive review! We're thrilled to hear that you enjoyed the tranquility, cleanliness, and amenities, such as our pool and patio/lounge area. Your feedback regarding the lounge atmosphere and service is invaluable. We're exploring ways to enhance the patio experience. We're glad you liked our breakfast and found it both satisfying and a good opportunity to connect with fellow travelers. Kind regards,KATARMA TEAM

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
The unit was fantastic, spacious and comfortable. Some of the usual amenities were missing. A/C was only in the bedroom, not the 800 sq ft living space. Very sparce kitchen items (ie no coffee maker). But the incredible design features of the building and the mosaic architecture was delightful. Totally thrilling. Great pool!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and awesome staff!! we loved our stay here
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jessica, Fort Benning

Stayed 3 nights in Jun 2023

2/10 Terrible

Lifeng

Stayed 1 night in Jun 2023

8/10 Good

Peter

Stayed 3 nights in Jun 2023

2/10 Terrible

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very creative architecture. Very large rooms Nice pool BUT very noisy if you have a room next to the street and on opposite side many barking dogs If you can’t get a good nights sleep nothing else matters!
Stayed 6 nights in Apr 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The priperty is located in an area that is quiet and peaceful but within easy walking distance to key areas. Taxi cabs on the island are 1.50 USD so its easy to get around. For a 3 star hotel it had all the necesities covered. We spent out time sightseeing and only came back to clean up and sleep. The breakfast was very good and staff very kind.
Stayed 2 nights in Mar 2023
Response from Katarma Team on 3 Apr 2023
Dear Veronica,Thank you so much for taking your time and writing us a review. We appreciate it! We are glad you enjoyed your stay and look forward to welcome you again!Kind regards,KATARMA TEAM

6/10 Okay

yaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, not more
Hotel looks nice, but it is a little far from the center. Room is very basic and had a noisy air condition. Breakfast is quite basic but o.k. Quite expensive for the value you get
Stayed 2 nights in Mar 2023

8/10 Good

Paul Donald, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Easy walking distance to airport, malecon, restaurants. 2. Plenty of hot water and (if needed) aircon. 3. Architecture: a big surprise to find Barcelona style 6000 miles from Europe; I took many delightful pictures of the hotel. 4. Family friendly. There were a number of guests with little kids. The breakfast area by the pool was sometimes a bit boisterous, while older folks (me) were sipping and waiting for the coffee to kick in. 5. I had e-mailed them my flight arrival time, and they arranged early check-in for me. Unusual, and appreciated.
Stayed 5 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in a work of art
It is like being in Gaudi’s Barcelona. Loved the design and art. So much character and amazing glass work. Great breakfast and helpful staff.
Wow
Everywhere
Pool so clean
Stairs up to my room
Stayed 3 nights in Dec 2022
Response from Jenny on 30 Dec 2022
Thank you for taking your time and writing us a review. We are glad that you enjoyed your stay with us and appreciated the art work at the hotel.Kind regards,KATARMA TEAM

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was lovely and helpful. The property was gorgeous and clean. Thank you!
Stayed 1 night in Sep 2022

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. A nice clean hotel that is well kept.Close to the shore and shopping areas.
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful property! Spacious room, helpful owner and staff. Poolside breakfast included! Not quite in the heart of everything but very walkable. Cabs are readily available for the airport or further distances. Very safe. Highly recommended!
Stayed 1 night in Jan 2022
Response from Jenny on 7 Mar 2022
Dear Barbara, Thank you for taking the time to write us a review. We are glad you enjoyed your stay with us. We hope to see you in the future again! Kind regards, Katarma Team

8/10 Good

Yoko

Liked: Cleanliness, property conditions & facilities
Basic
Great that they offered late check-out. Breakfast was very basic - they didn't have orange juice (or any other juice), corn flakes (they had granola though), and they didn't have non diary milk.
Stayed 1 night in Jan 2022
Response from Jenny on 7 Mar 2022
Dear Yoko, Thank you very much for your comments. We appreciate that you took the time to write us a review. Have a good day! Kind regards, Katarma Team

6/10 Okay

Nicolle

Liked: Property conditions & facilities
Disliked: Room comfort
Cheap is a better word than eco-friendly
We stayed at Hotel Katarma for one night after we stayed at Galápagos Sunset for 2 nights. We decided to stay in San Cristobal one extra day and Sunset was already booked. We have Katarma a chance because it was in the price range we usually like for a good hotel and it was within walking distance of the airport. For how much money you pay for this hotel, it is not worth it. I woke up in the middle of the night crying because I was so cold and this hotel only provides you with a sheet. NO BLANKETS. This hotel is cheap and acts like it is eco friendly. The towels were dirty when we got them and none matched — mine smelled 100% like Old Spice cologne and my boyfriend’s smelled like it was used to mop the floor. Then we tried to get breakfast before going to the airport and literally walked up to the counter where the eggs were being cooked and we were not helped. We were so confused what was going on because the only things we saw were fruit, yogurt, and a croissant. After over 10 minutes finally the manager/owner walked up to us to ask if we wanted eggs, after we literally stood at the egg counter and looked the cook dead in the eyes. The owner did help tell us how to get to the airport. That was the one good thing I can say… The art was funny and we enjoyed the quirkiness of this hotel. Price is not worth it for this hotel!! Go stay at Sunset or somewhere else.
Funny artwork in our room
Funny artwork in the lobby
Stayed 1 night in Dec 2021

6/10 Okay

Dongmei

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2021

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut!
Alles war sehr gut! Der Besitzer David war sehr hilfsbereit und durch ihn, wurde unser Aufenthalt noch schöner, da er uns mit Lokal Tipps weiterhelfen konnte. Sein Angestellter (leider kennen wir den Namen nicht) leistet sehr gute Arbeit und zauberte uns jeden Morgen ein tolles Frühstück. Der Standort ist perfekt und sicher, die Zimmer geräumig und sauber und das wir die Küche für unser Baby noch nutzen durften, war das i-Tüpfelchen.
Stayed 5 nights in Oct 2021
Response from Jenny on 14 Oct 2021
Dear Sandra, We are very happy that you enjoyed your stay with us. We are very glad that you found the hotel useful and comfortable for you and your family. Thank you so much for taking your taking to write us a review. Sincerely, KATARMA TEAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, amenities could have been better
This was a clean hotel in a nice location close to the port (but not too close where you are near the noise). Staff was very nice and friendly. Air conditioning and wifi were nice to have. Room was very basic with barely any amenities and there was hardly ever a staff member at reception if I needed something.
Stayed 3 nights in Jun 2021
Response from KATARMA Team on 14 Jul 2021
Thank you so much for taking time to write us a review and for your comments. We will make sure we pay attention to your suggestions. Apologies if there was a lack of staff at the moment of your stay. Hope you enjoyed your visit nonetheless. KATARMA Team

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice place. Would repeat!
Great stay. Flexible and easy
Stayed 3 nights in Nov 2020
Response from Jenny on 20 Feb 2021
Hello Andrew, thank you so much for taking your time and write a review. It was a pleasure to have you with us! Please come back and visit us again KATARMA Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Jenny on 16 Dec 2020
Thank you for your review. KATARMA Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jenny on 11 Mar 2020
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from JB on 4 Mar 2020
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from HOTEL KATARMA on 4 Mar 2020
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from David on 6 Oct 2019
Thanks for your comments. We do appreciate it!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from David on 6 Oct 2019
Thanks for your comments. We do appreciate it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean rooms, easy location, helpful staff
Stayed 1 night in Jun 2019
Response from Andres on 16 Jul 2019
Thank you Miss. We appreciate your input. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Andy Bash on 9 Jul 2019
Thank you sir for your comments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was huge. It was an excellent deal. The staff was super friendly and helpful. It was a great place to stay and close to everything. I would definitely recommend it.
Stayed 1 night in Jun 2019
Response from ANDRES on 28 Jun 2019
Thank you for the review. We do appreciate it. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. A boutique find, close to the airport and close to shopping and the marina. Nicely decorated with tile throughout.
Stayed 5 nights in Feb 2019
Response from Katarma Team on 11 Mar 2019
Dear guest. Thank you for your comments. Hope to see you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Andres DAvid on 19 Dec 2018
Hi Sir.! Thank you for your review. REgards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beautifully decorated. Located only a couple blocks from Malecon boardwalk
Stayed 3 nights in Oct 2018
Response from Andres on 31 Oct 2018
Dear Sir. Thank you so much for your comment. We do appreciate it. We are glad you enjoyed your stay with us. Regards. KATARMA TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Andreas was great. Beautiful art and tile
Stayed 11 nights in Aug 2018
Response from Andres on 19 Sept 2018
Thanks a lot for your comments. WE appreciate your knowledge of art. All the best. Regards.

10/10 Excellent

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Artsy Hotel
We had a wonderful stay at Hotel Katarma. Loved all of the art work, sculptures, and tile work throughout the hotel. A lovely young woman, who spoke perfect English, was friendly and helpful and went out of her way to make our stay comfortable and enjoyable. The morning breakfast was very good and served in a nice, open-air room next to the pool. The location was convenient to walk to town and restaurants.
Stayed 2 nights in Jul 2018
Response from Andres DAvid on 14 Aug 2018
Thanks Kathleen. We appreciate your comment. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from David on 2 Jul 2018
Hi Miss. Thanks for your reviews. Best regards.

10/10 Excellent

Sohiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from Andres David on 4 Jun 2018
Thanks a lot for your comments and reviews Sohiya! We appreciate it. Have a good day

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 6 nights. The hotel is in a good location - a short walk to the harbour front with its seals and restaurants and also a walkable or 5 minute taxi ride to the airport. The owner was very helpful suggesting places to visit and ordering taxis. The hotel itself is very clean, the rooms are large and there is a very welcome pool.
Response from Andres David on 16 Apr 2018
Hi Susan! Thanks a lot for you reviews. We are very glad that you enjoyed your stay a lot ! Kind regards,

8/10 Good

traveler, Washington DC

Liked: Staff & service
hotel with much art
it's a beautiful place, very different from regular hotels, mosaics and paintings are everywhere. it's owned by an artist, his son received us and was ready to help any time. a nice swimming pool, we were lucky to have almost exclusively for us since at that time there weren't too many guests. the breakfast is good but about the same each day. the room was fine but opened to the bathroom. specifically, the toilet is completely open so you have to be VERY intimate to share this room and the bathroom.
Stayed 4 nights in Mar 2018
Response from David on 3 Apr 2018
Dear Sir: Thanks very much for your reviews. We will take into account to improve our service. Kind regards.

10/10 Excellent

Maggie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the pier
A very nice and artistic boutique hotel near the pier. Owner and son and their staff are friendly and courteous. The common areas are huge and cozy. I would recommend this hotel to anyone.
Stayed 2 nights in Nov 2017
Response from David on 30 Nov 2017
Thank you Maggie for your comments! We appreciate it. All the best for you. Kind regards. David.

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay in San Cristobal
Helpful staff. Location was convenient and the pool is good for kids. However, they need to step up their cleaning (ants and eggs/larvae in our rooms). Very basic place at best.
Stayed 1 night in Oct 2017
Dear Eric: Thanks a lot for your comments. WE appreciate it, and we will improve the conditions and the service of the rooms... Katarma team

10/10 Excellent

Roslyn, Newcastle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stay here when in San Cristabol, we loved everything about the Katarma Hotel, such a beautiful hotel
Stayed 4 nights in Sep 2017
Response from KATARMA TEAM on 3 Nov 2017
Thank you a lot Roslyn for your comments. We appreciate it. Best regards.

10/10 Excellent

Maritza, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
The experience was less than I have expected, There is no clear information from the Airport to the hotel. Therefore I miss 2 days off the reservation due to the distance between the Airport in Isla Baltra to Isla San Cristobal where the hotel is located. For that reason the experience was not pleasant lots of waste of time, and I have reserved 2 days in different hotel to make back to the Airport on time to take the flight back to Quito.
Stayed 3 nights in Sep 2017
Response from KATARMA team on 3 Nov 2017
Dear Maritza. Thanks for your comments. We will try to improve our guidelines for our location. Best regards.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thanks a lot for your comment Jane. We appreciate you input and we are glad you enjoyed your stay with us. Best regards. HOTEL KATARMA

8/10 Good

John, England

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel at a really reasonable price. The mosaics were fantastic. A few things however let it down: 1. Lack of air conditioning. We weren't convinced by the "Eco hotel" excuse. 2. A large group of fishermen staying were allowed to dominate, apparently even cleaning their fishing gear in the pool. 2. After they left the owner's family seemed to have been invited to stay and again seemed to want to dominate the communal space. Their kids were uncontrolled and very noisy.

10/10 Excellent

Phil, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and staff
Had a great time at Katarma. Staff was incredibly friendly and helpful and the hotel facilities are great. Highly recommend.
Response from Andu on 14 Apr 2017
Thanks a lot for your staying! We appreciate your visit... Katarma Staff.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
how to do the Galapagos: land, then sea!
we stayed here three days on our way to a five day Galapagos cruise. I would recommend this experience and this particular place to anyone contemplating a cruise. take a few days to settle into island life, slow down and experience the region and the land. Galapagos is much more than just a ship and animals! the staff is incredible solicitous and efficient; the place is an artistic wonder, full of tile murals and stucco creations. the pool is great, the breakfast is also. and it's so convenient to downtown!

10/10 Excellent

ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2023